video card switch installation, driver problem

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dschmo

dschmo

Reputable
Feb 21, 2014
16
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4,510
Hey all,

I just installed a new video card and unfortunately it appears that I did not do the proper homework before performing the process and now I am having problems. I am getting RANDOM black "no signal" screens and then a BSOD. This has happened repeatedly with the new card. The old video card was an EVGA Geforce GTX 760 and the new card is an EVGA GTX 770. All I did to switch was unplug the old video card and plug the new one in. I did NOT uninstall the old drivers and I think that is where my issues are. Also, I already installed new drivers on the new card. I had the Nvidia official 332.31 drivers on the old card, then unplugged and plugged in the new card and installed 334.89 drivers. I wish I had done some more homework on how to undertake this process, but I didn't, so now I would like some advice on how to resolve these (probable) driver issues even though I've already installed the new card with new drivers.

All connections are solid and my PSU is an 850W and was working great for about 2 months with the previous card, just for the record. Thanks all!
 
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dschmo

dschmo

Reputable
Feb 21, 2014
16
0
4,510
Thanks for your reply. I had not seen this solution come up yet. Is there any need to reinstall the old video card while doing this or anything like that?
 
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pfunkmd

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Apr 11, 2012
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dschmo

dschmo

Reputable
Feb 21, 2014
16
0
4,510
I have always been able to get into windows, so I left the new card in and tried the DDU software and then reinstalled the new drivers. Things seemed to be going well and I tried to get into a game (Assassin's Creed 4) and I was able to play for 2 or 3 minutes so I exited the game and when I tried to exit to desktop, I got another black screen and then restart. Same thing as before. It seemed like the moment it happened was still pretty random because it was not a graphics intense moment in which the issue happened. Any advice on how to proceed would be appreciated.
 
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dschmo

dschmo

Reputable
Feb 21, 2014
16
0
4,510
Thanks for your feedback. I'm not convinced it's a hardware issue yet, though. I've been able to game on it for short amounts of time and exit out of the game back to desktop without crashing and run stress tests with no issues. When it happens, Windows Action Center tells me it was an error with the drivers. I'm sure this still could be caused by a bad card, but given that stressing it doesn't directly cause problems and I'm getting these error messages makes me think maybe there's something else at work.
 
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