Overheating CPU/Black Screen No Input Crash/Disconnecting HDD

jordanf2209

Honorable
Sep 14, 2012
9
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10,510
Hello, recently I installed monitoring software (core temp/speed fan/HW monitor.) I discovered that the PC was extremely hot and the CPU was being throttled to prevent it from going over 98c. It ran between 95 and 98.

I ordered Arctic Mx-4 and cleaned the paste off of the heat sink/CPU. Applied the new paste with a dot in the middle and re-sat the heatsink. I also removed the RAM while doing this as it was in the way, the case is somewhat cramped. After the heatsink was back in place, I inserted the RAM again.

I started it back up and found my temperatures haven't improved much, I'm still sitting in the 90s. As if that wasn't bad enough, now the computer black screens frequently.

Specifications:

O/S: Windows 7 64 bit
CPU: Intel Core I7 2600 (Non overclocked, non K. Stock heatsink.)
RAM: 2x Patriot 4GB DDR3
GPU: AMD Sapphire HD 7870 (Factory OC)
PSU: 750W CIT
M/B: H61M-S2PV
HDD: WDC WD10 1TB (Storage Only)
SSD: Samsung 840 EVO 250GB (O/S and Software + a few games)


There are three main issues I have:

#1 Black screen crash

While browsing or gaming the computer will suddenly black screen on me. The GPU fan will stop and no signal input will be displayed on the monitor. I'm forced to hard reset with the power button.

My GPU is reaching over 80c during 50% load monitored by CCC. Keep in mind I've forced the fan speed to 100% to test this. I've tried updating drivers/checking cables and re-sitting the RAM. No success so far. I'm getting "display driver has stopped responding" while writing this message. The GPU was not removed while reapplying the thermal paste.

#2 CPU is still overheating

I've re-sat the heat sink, all 4 pins clicked into place. I used the dot method of applying Mx-4. I'm reaching TJ max with only 60-70% load (2 TERA clients.) Running with the case open didn't help much at all.

#3 Internal HDD disconnects randomly

When in use the hard drive will disconnect for 1-5seconds and then reconnect. The USB noise happens, it vanishes from explorer and then re-appears with the typical popup asking what to do with it.

Cooling wise it has one case fan and that's about it. The case is fairly small and honestly there isn't much room in it. The graphic card/hard drive/heatsink and RAM are very close together, making the case a nightmare to work on as well. Cables aren't tied back, however aren't in the way of any major components. The room is fairly cool and the computer is on a wooden desk with plenty space surrounding it.

Normally I'm okay at fixing computer issues, however three at once is a bit overwhelming. My guess would be that the CPU having slightly better temperatures is causing less throttling which forces the graphic card to work harder to keep up and eventually overheat. Would people agree that this is the problem or is there anything else I can try?

The main thing I really need fixed is the constant black screen, it's making it hard to test anything else.
 

Dorosh

Honorable
Dec 1, 2013
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10,760


The problem here is that he's not overclocking. That CPU should not be getting near 90 degrees, even with a stock cooler, unless he's stress testing it and covering the case in a thermal blanket.

I'm not exactly sure what is going on in this situation, but something is keeping things in your whole system too warm. The GPU shouldn't get that hot either.

jordan, you said opening the case didn't help much? but it did help some right? Why don't you try blowing any kind of fan on the case when it's open and do the same tests. If your temps get a good amount lower it's because things are too cramped together with that motherboard and case combo.
The black screens could be caused by the GPU - try reseating it first.
 

jordanf2209

Honorable
Sep 14, 2012
9
0
10,510
Thanks for answers. I tried resiting the heat sink and managed to break a pin so I figured now is as good a time as any to purchase another cooler. I have no idea why it was getting so warm, the case is definitely very cramped. Leaving the case side off means disabling a fan as it's mounted to it. For now I'm using an old, backup PC. I'll have to order another cooler as the pins are broken and then go from there. If that doesn't solve the heat issues I'll try the fan idea.

The crashing problem I can't really work on as the computers not usable due to being unable to replace the heat-sink. I'll try resitting the graphic card if the problem arises again with the new cooler though. I'll update once the new cooler arrives.