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TV & desktop both say 1080p, Nvidia Experience & screen look 720p.

As per title, I am really confused atm. I was using a plain jane 32" LG TV for a very long time as a comp. monitor. I recently bought a much nicer 32" sony W650 tv to use as a monitor, and ever since i plugged it in, things have looked too big.

When I first plugged it in, I assumed the issue was due to my resolution being set wrong. At that time, and the entire time since, Windows 8 tells me it's set to 1920x1080 like it should be. Things still looked too big so I fiddled w/ the options and did the "make items smaller" option in the display settings, issue felt resolved.

However, today I tried to install FF14 and had some issues getting it to select 1080p in borderless window. This led me to look for the optimized settings via the Experience, and when I look at the "my rig" tab, the spot that has always said "1080x1920" is displaying the very unwanted "1280x720".

I've changed 2 things in my set up; my TV, and a new HDMI cable. My TV says it's currently in 1080p mode when I look at the display settings, and even when I change display settings between presets.

The HDMI cable was nicer than my old one, so it shouldn't be the issue AFAIK. I WILL say, it was an Audioquest cable I got for cheap (I work for Best Buy), and unlike any other cable I've ever looked at, has a designated "flow" of the "this end goes to device output, this end goes to TV input" variety. I have no idea why this would be the culprit, but then I have no idea what the cause of this is anyway.

I honestly haven't the slightest idea what would be going on here. Anyone got suggestions?
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  1. What was the exact model TV you had before?

    BTW, would you like the settings on how to configure your TV for computer use? Unless you setup your TV properly, it will look pretty bad in computer use compared to a regular monitor.
    Here's two threads where I've dealt with this topic before:
    http://www.tomshardware.com/answers/id-1996671/hitachi-lcd-monitor-resolution-question.html
    http://www.tomshardware.com/answers/id-1988910/hdtv-quality-monitor.html#12490011
  2. seroster said:
    As per title, I am really confused atm. I was using a plain jane 32" LG TV for a very long time as a comp. monitor. I recently bought a much nicer 32" sony W650 tv to use as a monitor, and ever since i plugged it in, things have looked too big.

    When I first plugged it in, I assumed the issue was due to my resolution being set wrong. At that time, and the entire time since, Windows 8 tells me it's set to 1920x1080 like it should be. Things still looked too big so I fiddled w/ the options and did the "make items smaller" option in the display settings, issue felt resolved.

    However, today I tried to install FF14 and had some issues getting it to select 1080p in borderless window. This led me to look for the optimized settings via the Experience, and when I look at the "my rig" tab, the spot that has always said "1080x1920" is displaying the very unwanted "1280x720".

    I've changed 2 things in my set up; my TV, and a new HDMI cable. My TV says it's currently in 1080p mode when I look at the display settings, and even when I change display settings between presets.

    The HDMI cable was nicer than my old one, so it shouldn't be the issue AFAIK. I WILL say, it was an Audioquest cable I got for cheap (I work for Best Buy), and unlike any other cable I've ever looked at, has a designated "flow" of the "this end goes to device output, this end goes to TV input" variety. I have no idea why this would be the culprit, but then I have no idea what the cause of this is anyway.

    I honestly haven't the slightest idea what would be going on here. Anyone got suggestions?


    Is it possible that you had a 720p or 1366x768 screen before so that's why things suddenly looked so strange when you started using this new one?

    As for the problem with FF14, the 1280x720 is only a "recommended" setting ... for optimal performance, right? Is there still an option to turn on 1920x1080 for that game in the settings anywhere?
    If so, this may mean that your system just can't run the game at 1080p fast enough (may be wrong... as I'm just guesssing here).
    Can you still force the game in 1080p?

    As for the HDMI cable.... that is rather strange. Apparently "active cables" are only a set direction: http://www.avsforum.com/t/1470683/hdmi-cable-only-works-in-one-direction
    As for HDMI cable prices...
    Stuff like "gold plated" cables won't matter; most HDMI cables are pretty much the same and any of those "special" features are mostly a scam when it comes to HDMI. So, unless the cable is actually defective in some way, switching for one that claims to be "better quality" won't change anything. In fact, I would go so far as to say that if you spent more than $30 on any HDMI cable, then it was a rip off (unless it was a 30ft cable )
    A reasonable price to pay for an HDMI cable is maybe $2-$20 ... higher if you need longer lengths (yes you can get good cables for a mere $2 but they are usually rather short.)
  3. If you have good settings for my w650 that'd be lovely, I've fiddled w/ it a lot & am pretty satisfied atm. But who knows?

    The TV I had previously was the same size at 32", but it was an LG model CS560. They were both 1080p according to the spec sheets, which is why I am cornfused. (That and the fact that Windows & the TV are telling me 1080 while my eyes & Experience are telling me 720.)
  4. After I saw your 2nd post:

    The reason I noticed it while fiddling w/ FF14 wasn't that it gave me a suggested resolution, it was that when I tried to set it to "borderless full screen" it spat out a bizarre resolution (apparently 720p blown up 25% due to my "make items on the desktop smaller" setting, ty google), which then led me into Experience and discovering that my eyes weren't crazy after all.

    I have also noticed that when I try to play Shadowrun Returns, the splash screen initially fills more area than the screen holds, and is then re-sized to fit. That was something else that tipped me off.

    Lastly, I'm almost positive that Experience used to say 1920x1080 on my old screen. I may hook it back up again to check it out. Cause I'm lost.
  5. WOW, Sony adds a tone of processing features that need to be turned off for computer use.
    To start off, you need to use HDMI and run at the default 1920x1280 with NO image stretching.
    Then you can change the settings below.

    http://esupport.sony.com/US/p/model-home.pl?mdl=KDL32W650A&template_id=1&region_id=1&tab=manuals#/manualsTab

    Note: these settings for specifically for computer use. They may not be as idea for television/movie use.


    Picture Mode > Scene Select > "Custom"
    Sharpness -- 0? -- set this to whatever number turns off all sharpness. To check open up mspaint and draw a few lines or look at some text while you adjust this number. 0 might mean that it's turned off or it might not, you just gotta mess around with the settings (TVs are very weird)
    Noise Reduction -- Off
    MPEG Noise Reduction -- Off
    Dot Noise Reduction -- Off
    Reality Creation -- Off
    Video Area Detection -- Off? I don't know what the choices are
    Resolution -- What are the options here? The manual doesn't say. This is a very strange one. Either turn it off or set it to 1920x1080 or ?
    Noise Filtering -- Off (or whatever setting is equivalent to off)
    Smooth Gradation -- Off (or whatever setting is equivalent to off)
    CineMotion -- Off

    Advanced Settings
    Black Corrector - Off
    Adv. Contrast Enhancer -- Off
    Auto Light Limiter -- Off
    Clear White -- Off
    Live Color -- Off
    Detail Enhancer -- Off
    Edge Enhancer -- Off
    Skin Naturalizer -- Off


    These two settings actually look like they might be useful (aka you may want them turned on) and they shouldn't distort the pixel quality:
    Display Speed Preference
    LED Motion Mode
  6. seroster said:
    After I saw your 2nd post:

    The reason I noticed it while fiddling w/ FF14 wasn't that it gave me a suggested resolution, it was that when I tried to set it to "borderless full screen" it spat out a bizarre resolution (apparently 720p blown up 25% due to my "make items on the desktop smaller" setting, ty google), which then led me into Experience and discovering that my eyes weren't crazy after all.

    I have also noticed that when I try to play Shadowrun Returns, the splash screen initially fills more area than the screen holds, and is then re-sized to fit. That was something else that tipped me off.

    Lastly, I'm almost positive that Experience used to say 1920x1080 on my old screen. I may hook it back up again to check it out. Cause I'm lost.

    Oh, glad you found the solution ... although you haven't really found a fix since it seems it's just a minor glitch in how games + Windows handles the DPI/window scaling?

    Anyways, you can try out the settings I gave you to see how things look when you change them. Take a look at text in particular. Text should come out a lot better after changing those settings. Also, other items that require pixel precision should look better afterwards.

    BTW, if you still need to preserve all the image processing features for when you just use it as a TV, you might be able to go to Picture Mode > and select a different mode for TV use and then switch to your custom mode the rest of the time.
    I say *might* because I couldn't quite understand the manual and I don't know if your TV lets you save several modes and switch between them like some LG models do.

    BTW, here's some settings for a random LG brand if you want to try messing with your old TV settings: http://www.tomshardware.com/answers/id-1988910/hdtv-quality-monitor.html#12490590
  7. I turned pretty much everything off except for Sharpness, cause when I put sharpness <50, everything is blurry enough to be barely readable.

    The resolution thing is a sub-set of "Reality Creation", so if I turn that off it & several other things grey-out. Either way, changing the resolution setting is a "0-100" business and not a NxN thing, and seems to do nothing useful even when enabled and set to max.

    I think I'm going to try putting my old cable back on real quick & see if that does anything in the Experience window. Might as well try something.
  8. Heh, there wasn't any "solution" about anything I've figured out so far, after I turned off the "make items smaller" setting, everything is back to looking enormous and Experience still says I'm kicking out 720p.

    If changing the cable doesn't have any effect, my only remaining suspicions are something's wonky w/ my aging 570, or somehow Sony snuck something into this TV & it's not "true" 1080. (Apparently snuck isn't in spell check? How peculiar.)
  9. seroster said:
    I turned pretty much everything off except for Sharpness, cause when I put sharpness <50, everything is blurry enough to be barely readable.

    The resolution thing is a sub-set of "Reality Creation", so if I turn that off it & several other things grey-out. Either way, changing the resolution setting is a "0-100" business and not a NxN thing, and seems to do nothing useful even when enabled and set to max.

    I think I'm going to try putting my old cable back on real quick & see if that does anything in the Experience window. Might as well try something.

    As for the 50 on sharpness that sounds fine. Just leave it on 50 exactly. TVs are really weird like that; apparently on some TV the sharpness setting will start blurring the tv is you set it below a certain number. So, although they say sharpness, it doesn't really "just" sharpen... but blur too :(.


    So when you disable reality creation, it turns off some setting automatically?

    Apparently I forgot some settings... So don't forget to set these as well!
    They were on another page of the manual. :(

    Settings > Picture and Display
    * Wide Mode -- Normal? == I need to find the mode that does not stretch the picture at all ... but displays every pixel exact. Sometimes this is called 1:1 mode, but I can't quite figure out which mode corresponds to "no stretching and display every pixel exactly mode" :) I think it is "Normal" mode
    * Display Area -- Full Pixel -- I think this fixes my question about Wide mode... just use normal and then full pixel here I guess
  10. seroster said:
    Heh, there wasn't any "solution" about anything I've figured out so far, after I turned off the "make items smaller" setting, everything is back to looking enormous and Experience still says I'm kicking out 720p.

    If changing the cable doesn't have any effect, my only remaining suspicions are something's wonky w/ my aging 570, or somehow Sony snuck something into this TV & it's not "true" 1080. (Apparently snuck isn't in spell check? How peculiar.)

    What is the "Experience"? Is it a feature of Windows, the game, or Nvidia's driver?
    * Right click on the desktop, go to display properties. If it says 1920x1080 there they you are definitely in 1080p mode. So, the Experience thing must mean something else. Can you still just manually pick 1080p as the resolution in the games?
  11. Ok, it's the Geforce optimal settings... So, it recommends 720p based on performance I guess... but if you manually move the slider over to 1920x1080 for the game does it work fine then?
  12. Best answer
    Followup:
    Apparently it is a bug in the Geforce program... normally it should recommend your native resolution I'm guessing?
    https://forums.geforce.com/default/topic/628915/wrong-resolution-in-my-rig-of-nvidia-geforce-experience/

    So, if you have scaling higher than 100% it may recommend a resolution lower than what your screen's native resolution is.

    Try updating the software from Nvidia's website... or according to that page, the only solution right now is using 100% scaling.
  13. So... if anyone else ever discovers anything like this in Win 8, apparently you need to:

    Go into Display (R-click desktop & select screen resolution is the easiest way)
    Click "Make text and other items larger or smaller"
    Send the slider all the way to the left.

    I have no idea how this setting got changed originally, or if it was just something I didn't notice before.

    But after I slid it all the way to the left, it finally says 1920x1080 and everything looks correct again.

    Tooooootally bizarre.
  14. Heh, now that that issue's resolved, I've run into the issue that now that everything is back to the correct size, my icons are now uber tiny & I don't remember how I changed that. Google ahoy!
  15. seroster said:
    Heh, now that that issue's resolved, I've run into the issue that now that everything is back to the correct size, my icons are now uber tiny & I don't remember how I changed that. Google ahoy!

    I think it's the same thing you changed to fix it: the DPI... so if you set it back then your Nvidia Experience won't work right. So you gotta pick one or the other till they fix it. :(
  16. Hell I think I even found the root cause of the issue in a totally un-related search! TY Windows 8.1 for screwing me up!

    Apparently, as of 8.1, windows has a "feature" that automatically adjusts (when you plug in a new display) the very slider that caused the issue to what it thinks you want.

    http://www.eightforums.com/tutorials/28310-dpi-scaling-size-change-displays-windows-8-1-a.html
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