Computer shuts down while gaming. Hearing wheezing from PSU before shut down

JakFudo · Mar 10, 2014

I have not played planetside 2 or a coupe of other games for some months now due to this problem. Here is a video link showing exactly what it is. In the description is all of the information I can offer. If you could kindly watch and read I would greatly appreciate it. http://www.youtube.com/watch?v=r7bSEElwlqA

(I dont know why it starts on 144p). 360p is available.
I will list my specs again here just incase.
GPU: Zotac 780
CPU: i5 4670k
Heatsink: Notcua d-14
PSU: Lepa G Series 850w Gold Cert
SSD: Samsung Evo 250
HDD: 1tb seagate barracuda
MOBO: Asus Maximus Hero

I have not overclocked anything and I have already reset the bios before.

davcon · Mar 10, 2014

I suspect your cpu is overheating since your bios screen says cpu fan error.
I would double check your fan settings in bios.
What are your temps?

nostall · Mar 10, 2014

I didn't hear anything from the PSU, but the possible key to the problem is the error noted on re-boot: CPU Fan error.
If you haven't done it for awhile, thoroughly clean out the inside of the PC: Use canned air to blow most of the dust and dust bunnies out, q-tips to clean the CPU heat sink (they can be dipped in rubbing alcohol), maybe even a vacuum to suck out some of the dirt (be careful of any contact with components so as you don't break any and also the possibility of static shock). Be surre to do clean the video card. **When using canned/compressed air on fans, it is best, if possible, to hold the blades so they don't spin; spinning with c-air. can cause bearing damage.
Also, yourCPU fan may be dieing.
Next, after the cleaning or if you already did the cleaning, reboot and open the BIOS screen (UEFI) and click on "Monitor," ( I think that's correct, it might be hardware monitoring) and see what you 'at rest' voltages and temps are.
Please repost with the voltages.
Might be worth downloading and installing HWInfo64
http://www.hwinfo.com/download.php
Run it while you are firing up and or playing Planetside, but only play for a couple minutes; don't try to actually play once in the game. Close the game and note what HWInfo shows on your voltage rails; should have current. high. low, average readings.
Let us know if any of this helps; to me it sounds like a possilbe heat problem, but could be power and/or video card too.

Swordkd · Mar 11, 2014

Stupid interwebs, post removed.

JakFudo · Mar 11, 2014

nostall :

I didn't hear anything from the PSU, but the possible key to the problem is the error noted on re-boot: CPU Fan error.
If you haven't done it for awhile, thoroughly clean out the inside of the PC: Use canned air to blow most of the dust and dust bunnies out, q-tips to clean the CPU heat sink (they can be dipped in rubbing alcohol), maybe even a vacuum to suck out some of the dirt (be careful of any contact with components so as you don't break any and also the possibility of static shock). Be surre to do clean the video card. **When using canned/compressed air on fans, it is best, if possible, to hold the blades so they don't spin; spinning with c-air. can cause bearing damage.
Also, yourCPU fan may be dieing.
Next, after the cleaning or if you already did the cleaning, reboot and open the BIOS screen (UEFI) and click on "Monitor," ( I think that's correct, it might be hardware monitoring) and see what you 'at rest' voltages and temps are.
Please repost with the voltages.
Might be worth downloading and installing HWInfo64
http://www.hwinfo.com/download.php
Run it while you are firing up and or playing Planetside, but only play for a couple minutes; don't try to actually play once in the game. Close the game and note what HWInfo shows on your voltage rails; should have current. high. low, average readings.
Let us know if any of this helps; to me it sounds like a possilbe heat problem, but could be power and/or video card too.

I annotated the video to help with when the rattling is heard. As the video description says; I've stress tested my gpu and cpu before and I get under max load around 40c on cpu. I'll post voltages soon.

nostall · Mar 12, 2014

Try opening the side of your case and physically pinpoint the location of the rattle.
It could be cpu fan (though your temperatures don't look like it) or PSU or even case fan. PSU fan, if it is failing, could cause the PSU to overheat and shut down, Then once off it might cool enough that you can restart.
Worth a try.

JakFudo · Mar 20, 2014

nostall :

I've done this already before. When the pc is on and I'm playing a game I can very clearly hear the buzzing sound coming from the power supply. Putting my ear right against it I can hear it coming from it. I've also removed the psu before and shaken it to see if something comes loose. Nothing.

JakFudo · Mar 20, 2014

nostall :

I didn't hear anything from the PSU, but the possible key to the problem is the error noted on re-boot: CPU Fan error.
If you haven't done it for awhile, thoroughly clean out the inside of the PC: Use canned air to blow most of the dust and dust bunnies out, q-tips to clean the CPU heat sink (they can be dipped in rubbing alcohol), maybe even a vacuum to suck out some of the dirt (be careful of any contact with components so as you don't break any and also the possibility of static shock). Be surre to do clean the video card. **When using canned/compressed air on fans, it is best, if possible, to hold the blades so they don't spin; spinning with c-air. can cause bearing damage.
Also, yourCPU fan may be dieing.
Next, after the cleaning or if you already did the cleaning, reboot and open the BIOS screen (UEFI) and click on "Monitor," ( I think that's correct, it might be hardware monitoring) and see what you 'at rest' voltages and temps are.
Please repost with the voltages.
Might be worth downloading and installing HWInfo64
http://www.hwinfo.com/download.php
Run it while you are firing up and or playing Planetside, but only play for a couple minutes; don't try to actually play once in the game. Close the game and note what HWInfo shows on your voltage rails; should have current. high. low, average readings.
Let us know if any of this helps; to me it sounds like a possilbe heat problem, but could be power and/or video card too.

Also the bios says its an error because the motherboard I'm using recognizes it as such when it is not. It doesn't recognize that I have the fan controller plugged into the case.

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Computer shuts down while gaming. Hearing wheezing from PSU before shut down

JakFudo

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davcon

Judicious

nostall

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Swordkd

Splendid

JakFudo

Honorable

nostall

Splendid

JakFudo

Honorable

JakFudo

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