black screen problem windows 8

Jagdip

Reputable
Mar 11, 2014
3
0
4,520
I had problem in my laptop so i thought to install antivirus after installing it asked me to reboot and when i did, i had logon screen after entering password it shows black screen. Even when i press ctrl+alt+del and press for task manager it shows task manager for sometimes and than vanish from screen. Nothing else is shown. Please help me out.
 
Solution
Got solution. Just download uninstall utility tools and run it in safe mode to uninstall avast antivirus after restarting the system it will run as before.

Jagdip

Reputable
Mar 11, 2014
3
0
4,520
Got solution. Just download uninstall utility tools and run it in safe mode to uninstall avast antivirus after restarting the system it will run as before.
 
Solution


When you install AV, make sure you update the exceptions policies. Exclude anything large, like Databases or game directories.