C carldocx Reputable Mar 11, 2014 1 0 4,510 Mar 11, 2014 #1 I have an HP Envy Ultrabook, and suddenly my external hard drive stopped working in the USB 3.0 ports, but still works in the USB 2.0 ports. How can i get my USB 3.0 ports working again, so i can use my external hard drive with USB 3.0 once more?
I have an HP Envy Ultrabook, and suddenly my external hard drive stopped working in the USB 3.0 ports, but still works in the USB 2.0 ports. How can i get my USB 3.0 ports working again, so i can use my external hard drive with USB 3.0 once more?
D david271749 Reputable Feb 21, 2014 186 0 4,710 Mar 11, 2014 #2 Make sure your usb drivers for your motherboard are up to date. Upvote 0 Downvote