Sign in with
Sign up | Sign in
Your question

Can someone help this silver surfer please? My WD External Hard Drive has simply refused to work this morning.

Tags:
  • Western Digital
  • Windows Vista
  • Silver
  • External Hard Drive
Last response: in Windows Vista
Share
March 11, 2014 4:15:12 AM

It was working perfectly last week, (I back up weekly). No lights, no noise, zilch! Have tested all connections and plugs and put a new fuse in the 3-pin plug just in case. Can anyone at all help me please? Many, many thanks,. Pat

More about : silver surfer external hard drive simply refused work morning

March 11, 2014 12:07:04 PM

Oh, just realize you said external hard drive... In that case, seems like it's broken.

If it's under warranty, get it fixed. If it's not under warranty, there is a good chance the hard drive is still good and it's just a problem with the enclosure. You could take the hard drive out of the enclosure and put it into a different hard drive enclosure (after testing to make sure the hard drive is still good by putting it inside a computer, of course).
m
0
l
March 11, 2014 2:50:52 PM

Thanks so much for trying to help. It isn't under warranty I'm afraid and it does seem as though it is broken - the solution you have suggested below is, I am afraid, far beyond this old and decrepid brain but thanks, nonetheless, for trying to help me. Pat

KevinAr18 said:
Oh, just realize you said external hard drive... In that case, seems like it's broken.

If it's under warranty, get it fixed. If it's not under warranty, there is a good chance the hard drive is still good and it's just a problem with the enclosure. You could take the hard drive out of the enclosure and put it into a different hard drive enclosure (after testing to make sure the hard drive is still good by putting it inside a computer, of course).


m
0
l
!