Sign in with
Sign up | Sign in
Your question

Internet slow when trying to play games

Tags:
  • Networking
Last response: in Networking
Share
March 11, 2014 10:42:42 AM

My net works fine for browsing normal webpages, but when it comes to trying to play games online it gets all rubber band-y and laggy. My ping is fine, but it's still not working.


I did a speedtest, and the speeds are at their advertised, but its obviously not working that well, 'cause the download speed is fluctuating so much and is really low most of the time in the picture (although now it comes out OK and perfectly stable, though online games don't work correctly regardless, so I don't get it).

http://i.imgur.com/y2TyD3I.jpg

http://www.speedtest.net/my-result/3361810534

http://www.pingtest.net/result/94507994.png

Download speeds seem to run well, but I think it might be losing connection from time to time (for very short periods of time, like seconds), which would (I assume) cause the delay/lag spikes that i've been seeing and making online games like FPS games unplayable. My ping in games is always low, but even at 20ms the game still rubber-bands and lags.

And yes, my net is fast enough to play games, it worked with no problem before.

More about : internet slow play games

March 11, 2014 10:48:06 AM

Hello... Shut off any programs from "Auto Upgrading" or search for a newer version... Even Microsoft... they tend to look and take over your network connection at their own will and time... And when you are Gaming.
Check and make sure you are allowing a open and free connection to your Gaming Site... in your Security and Anti-Virus settings.
m
0
l
March 11, 2014 10:51:36 AM

It might be an issue with your MODEM, however you'd need to have another MODEM to compare.

Sometimes networks go wonky for a while and it gets sorted out, so if it hasn't been going on long (day or so), then wait a couple days.

Another thing to try is NETFLIX. You can try a 30-day demo. Try it set to both HIGH and AUTO and see if you can watch a movie (settings managed online in your account). If so, your networks seems to be working.

If your network remains crappy then contact your ISP.
m
0
l
Related resources
March 11, 2014 11:03:59 AM

photonboy said:
It might be an issue with your MODEM, however you'd need to have another MODEM to compare.

Sometimes networks go wonky for a while and it gets sorted out, so if it hasn't been going on long (day or so), then wait a couple days.

Another thing to try is NETFLIX. You can try a 30-day demo. Try it set to both HIGH and AUTO and see if you can watch a movie (settings managed online in your account). If so, your networks seems to be working.

If your network remains crappy then contact your ISP.


Do I have to get another modem from my cable company or could I just get one online? If so, how will I know if its compatible? And i've been trying to get my ISP to send someone out here for like a week but they're being difficult.

And @Ironsounds yep, I've already went through that stuff


EDIT: How likely is it that this is a modem issue? Would there be a noticeable difference if the issue was in the modem instead of, say, the cable cord or something? I'm thinking of buying this (http://www.amazon.com/ARRIS-Motorola-SURFboard-SB5101U-...) which is identical to mine, except perhaps not broken, but i'm not sure if its worth the cash, or if the problem lies somewhere else.
m
0
l
March 11, 2014 3:03:07 PM

Hey again,
It's very difficult to troubleshoot from a Forum like this.

1) You can buy any Cable Modem in general, though get one with good customer reviews.

2) I don't know how "likely" it is to be the MODEM just that it could be, just as it could be your ISP causing the problem.

3) Cable works in "loops" with everyone (often about 500 houses) sharing the bandwidth so sometimes in peak usage you might not get full performance.

4) Again, does NETFLIX work well enough to show a movie? If so, things are working... at least at that moment.

5) I've had issues with my network that lasted for MONTHS, then just disappeared for months, then came back again. I verified it was the ISP, or at least not my hardware.

6) Cable cord?
The cable is made of copper. If you had NO signal at all there might be an issue, but since you've done a SPEED TEST on the network we know it works. You also likely have TV and that's the same cable into the house, though you have a different one from Wall to MODEM though again you did the speed test.

So unlikely a cabling issue with the CABLE, or Ethernet (MODEM to PC) cables.

7) The MODEM you linked looks pretty solid according to the good customer reviews.

Summary:
Sorry I can't nail down your problem. Unfortunately your problem involves troubleshooting so you have to decide whether to buy a MODEM or wait for the ISP guy.

I personally recommend waiting for the ISP tech.
m
0
l
!