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Gigabyte GTX 760 reboot computer

Tags:
  • 760
  • Computers
  • Reboot
  • Gigabyte
  • Graphics
  • Gtx
  • restart
Last response: in Graphics & Displays
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March 12, 2014 10:21:56 AM

Hello, yesterday I just got this Gigabyte GTX 760 Windforce OC (since my last video card died after 1 year and a half, it was an AMD 7850) and after installing the latest Nvidia drivers I tried to play some games like Guild wars 2, Battlefield 3, Counter Strike: Global Offensive, Skyrim, but as soon as I join a match it instantly reboot my computer, it doesn't even show any error or something, just reboot.

This only happen when I try to play games that put it on load, because when i'm just navigating the internet it's just all ok and normal.

I tried to check the temps with MSI afterburner and it show 34 in idle and like 43 in load (while it loads the match since it reboot once I get in).

I already tried to uninstall the latest drivers, start in safe mode, use driver sweeper and install the CD drivers that came with the video card, but the reboot still happens.

Do you guys think the PSU is somehow rebooting the computer when the videocard on load?

I tried playing Assassin's Creed Revelations and it didn't reboot instantly but let me play for around 15 mins and then the reboot happened.


My computer specs are:

- CPU: I7 2600k 3,40 GHz No Overclock
- Motherboard: Asrock z77 extreme4
- Ram: 8gb Corsair 4x2
- PSU: Thermaltake Evo_blue 2.0 650W Gold plus certified.


Thanks in advance for any help.

More about : gigabyte gtx 760 reboot computer

March 12, 2014 10:26:45 AM

PSU?
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March 12, 2014 10:27:49 AM

Hello, the power supply is this one: Thermaltake Evo_blue 2.0 650W Gold plus certified.
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March 12, 2014 10:33:38 AM

Tepwneo said:
Hello, the power supply is this one: Thermaltake Evo_blue 2.0 650W Gold plus certified.


Sorry I didn't see that at first, right as I hit respond I saw it.

I see the load, but what temps did it hit?

The only thing I can think of is power or heat.

It could be that your 12v rail is not enough or putting out enough juice to actually power it. (PSU's can go bad or be bad out of the box)

That would explain why your other card went bad. Sure cards can run undervolted, but after time it can damage them. I have had a 7850 mining for almost a year and half with never shutting down and it's still going strong (knock on wood.)

The other is heat.

Check your logs in windows to see if it gives a reason for restarting/shutting down.

http://support.microsoft.com/kb/308427/en-us

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March 12, 2014 11:10:18 AM

I tried to see the logs and they show:

Kernel-power (ID:41, Task Category :63 )

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0



And for the Rail, I don't know much about this but it say that it has a single +12V rail:

Max output current:

+12V: 54A
-12V: 0.8A

Max Output power:

+12V: 648w
-12V: 9.6w

The gtx 760 require a 500w power supply with one 150w 8-pin and one 75w 6-pin power connectors
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March 12, 2014 11:11:14 AM

Now that I think of the other card went bad like 2 months after I got that PSU.

As for the temps I used MSI afterburner to get them and they show that time like 34 in idle and like 43 while loading the match, I don't think I can get a full load temp since it instantly reboot once I get on a match or anything.
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March 12, 2014 12:23:00 PM

Open Afterburner Settings and click on the Fan Tab.

Put a check-mark next to, "Enable user defined software automatic fan control".

I'm currently using:
Fan speeds,
40% @30c;
50% @40c;
50% @50c;
90% @60c;
95% @65c;
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!