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installing windows 7 professional and dvd won't read, F12 brings up a screen to repair but is stuck there

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  • Windows 7
  • DVD Drives
Last response: in Windows 7
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March 12, 2014 12:25:44 PM

Computer crashed, trying to reinstall operating system windows 7 professional, DVD drive won't read disc. Have tried F12 with only pop up saying repair but that doesn't work either. I have also tried F8. DVD drive just won't read!

More about : installing windows professional dvd read f12 brings screen repair stuck

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a b $ Windows 7
March 12, 2014 12:39:50 PM

What PC/Motherboard do you have? Does the Bios see the DVD Rom Drive?
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a b $ Windows 7
March 12, 2014 12:40:54 PM

Can you get to BIOS and see if system recognize hdd/dvd? Also, change the boot order to CD/DVD first while you're in there.
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March 12, 2014 12:54:55 PM

drtweak said:
What PC/Motherboard do you have? Does the Bios see the DVD Rom Drive?


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March 12, 2014 12:56:39 PM

Mother board hasw been replaced so not sure of it. Can't get into the bios at all. It is stuck on that repair window. That's why I wanted to wipe it out and add operating system but DVD can't read.
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March 12, 2014 12:57:17 PM

supasieu said:
Can you get to BIOS and see if system recognize hdd/dvd? Also, change the boot order to CD/DVD first while you're in there.


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March 12, 2014 12:58:31 PM

Can't enter bios or anything, Total crash at this repair window. When I reboot to add operating system the DVD won't read so I am at same screen.
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March 12, 2014 1:01:21 PM

Can't get into the bios. Mother board was replaced and not sure of what type
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a b $ Windows 7
March 12, 2014 2:28:27 PM

Can you open up the computer case side-panel and look on the mainboard to see if you can read any Names/Brand/Code/Number printed on the board?
But usually to get to BIOS on desktop mainboard, keep pressing these keys at initial boot up Delete, F1, F2, F10, F11.
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