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Internet access, but not connected to a network???

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  • Internet Access
  • Internet Service Providers
  • CPUs
Last response: in CPUs
March 12, 2014 5:48:06 PM

Working on a buddy's computer that is running Windows 7. I helped him put a motherboard in the thing about a year ago (Asus P5G41T-MLX Plus) and everything was working fine up until about a week ago. Said he was browsing using Chrome, and his website crashed. Tried resetting the router, modem, and PC to no avail. He brought it into work, and same symptoms there. I brought it home with me, and same symptoms, on a network that I know for a fact works just fine. So I've ruled out ISP issues. Also has the same symptoms in safe mode with networking. I was using command prompt, and pinged the LAN port, and it sends and receives just fine. Pinged the router, and they seem to be getting along which I thought was weird, because I don't show any networks in my network and sharing center. Pinged www.google.com, and it worked. So tried IE, and everything works great. But I don't show that I'm connected to any network??? I'm hard wired direct through my router, and the LAN port lights are functioning, but this has me scratching my head. I just don't understand how I access a network, without the PC even acknowledging that there is a network. Any help or feedback is appreciated.

Thank you

More about : internet access connected network

Best solution

March 12, 2014 5:57:07 PM

Open "Network and Sharing Center" and click "Change adaptor settings" and check to see if there is a connection called "Network Bridge", if there is that's the problem and it can be safely deleted, however if it was being used to connect another device to the network and/or internet, that device will no longer be able to when connected to the computer.

If this doesn't fix that or the network bridge does not exist, report back here and we'll further trouble shoot the issue.
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March 12, 2014 6:06:27 PM

napster100 said:
Open "Network and Sharing Center" and click "Change adaptor settings" and check to see if there is a connection called "Network Bridge", if there is that's the problem and it can be safely deleted, however if it was being used to connect another device to the network and/or internet, that device will no longer be able to when connected to the computer.

If this doesn't fix that or the network bridge does not exist, report back here and we'll further trouble shoot the issue.


The only thing in adapter settings is 'Local Area Connection' and it's enabled...

The way I have it setup is one modem/router and one PC (the one in question) just FYI

Thanks again
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March 12, 2014 6:14:02 PM

Have you tried resetting the network card?
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March 12, 2014 6:17:39 PM

napster100 said:
Have you tried resetting the network card?


I had tried that before. Tried installing a new driver. Turns out the problem was, Network Identification Service (under services.msc) had disabled somehow. I have no clue as to how it happened, but that's why I was able to connect to the internet, but was not able to see the network. I appreciate your time, and hopefully this can be used to fix future issues.

Thanks a lot for your help
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March 12, 2014 6:33:53 PM

No problem at all, this thread in deed may become handy in the future :) 

Kind regards
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