New Router Packet Loss/Ping Issues

Kvothedota

Reputable
Mar 13, 2014
1
0
4,510
Hey Guys.
Since we got a new router at our home, im getting ping issues and sometimes up to 60% packet loss. ping test to Yahoo.com shows this: http://imgur.com/31SCqDA,EVzvhbt#0 (2 images)

So it's basically going fine for a long while, with no issues at all, and then suddenly I just disconnect from a game im playing/ I can't load a webpage for about 2 minutes. Same happens to my Mom when she's on wireless. My dad however, who is on cable over the router is fine with everything, so it must be the signal somehow. I have 4/4 bars tho, so its not that the signal is weak or anything, I am in the neighbour room of our router anyways.
A friend of mine checked the settings on our router, which were all just fine, and I have no idea why this keeps happening. It is really annoying, not only when gaming, but also when browsing the internet / watching Twitch.tv streams.

DHCP is enabled, answer me if you need any stats or anything to see further into this problem, I don't really know all too much about it.

Thanks in advance for answers that will hope fully come :)

Greetings
Kvothe
 

Austin R

Reputable
Feb 27, 2014
266
0
4,860
Try resetting your router, often mine needs a master reset every few months. Atleast you know for sure its the router as you mother is having wireless issues and your dad is not experiencing any issues. Seems to me you just need to refresh it.