Can't Connect to Internet

Berzerkerwar · Mar 13, 2014

So i built a nice cheap computer for my girlfriend's dad for his office, it works great, but I can't connect to the internet. I have a Rosewill RNX-N250PCe for wireless since wired isn't an option. It is plugged in properly and working, it even says I hav einternet access, but I can't get online even though it says that. It connects fine with wired when I brought it upstairs. There's no antivirus on it yet either. Anyone know a fix for this? Thanks!

Also I just tried using the disc it came with again. The program says that it installed but Windows is telling me it didn't install properly, how can I fix this?

Alec Mowat · Mar 13, 2014

Open CMD in Windows
type

ipconfig /all

Copy/Paste the results here. (right click on the window, select 'Mark", highlight everything and hit Enter to copy)

smorizio · Mar 13, 2014

with a new pc build make sure the motherboard bios is updated to rule out a bios bug and the intel or amd chipset drivers are installed on the newer x77 and x87 chipset intel mei drivers need to be installed. if the drivers on the cd dont work try the chipset drivers from here.
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=21&PFid=48&Level=5&Conn=4&DownTypeID=3&GetDown=false&Downloads=true
there the chipset on the card. also with new install if windows you may have ot hard wire it and if it xp or windows 7 make sure all the .net updates are installed. to debug wifi issues does the card see ssid of the local wifi near the pc.
if it does have dad log into the wifi router turn off wep/wpa and make sure the router set to both b/g and n. check dad router make sure it has the newest firmware to rule out a firmware bug. most wifi depending if the building has lots of metal and older tube lighting the 2.4g wifi signal may be blocked or short range. if that the case he may need to use power over ethernet or put in a ap spot for where he working. most of the newer ap if the signal is good will just repeat it.

Berzerkerwar · Mar 13, 2014

Windows IP Configuration

Host Name . . . . . . . . . . . . : -----
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Remote NDIS based Internet Sharing Device

Physical Address. . . . . . . . . : 8A-80-3B-3C-23-D6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2600:1008:b017:6a21:d98a:f6a3:f750:366b(P
referred)
Temporary IPv6 Address. . . . . . : 2600:1008:b017:6a21:d808:b711:a492:1d57(P
referred)
Link-local IPv6 Address . . . . . : fe80::d98a:f6a3:f750:366b%21(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.42.148(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, March 13, 2014 8:49:31 PM
Lease Expires . . . . . . . . . . : Friday, March 14, 2014 8:49:31 AM
Default Gateway . . . . . . . . . : fe80::e867:5deb:56af:2a5f%21
192.168.42.129
DHCP Server . . . . . . . . . . . : 192.168.42.129
DNS Servers . . . . . . . . . . . : 192.168.42.129
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8192CE Wireless LAN 802.11n PC
I-E NIC
Physical Address. . . . . . . . . : 68-1C-A2-16-57-31
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{15446384-71CD-49EB-9B51-007349FB759B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2809:1d0a:3f57:d56b(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2809:1d0a:3f57:d56b%11(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{AF07363B-3BE9-4CC6-BBB7-500F2E5CEC94}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Austin R · Mar 13, 2014

Go to your device manager located in your control panel, then go to other devices. Basically you may just need to install drivers.

Alec Mowat · Mar 14, 2014

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8192CE Wireless LAN 802.11n PC
I-E NIC
Physical Address. . . . . . . . . : 68-1C-A2-16-57-31
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

"Media disconnected"

It's not connected right now.

You are plugged into the network and into the wireless, you can't use both. Disconnect the network cable, and reattempt to connect via the Wifi

If the Wifi is connected and you are getting no internet, than re run ipconfig /all and post the results.

You may need to go to the bottom right, right click on the network icon, "Network and sharing center", go Network Adapters and confirm the wireless adapter is Enabled, not disabled..

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Can't Connect to Internet

Berzerkerwar

Honorable

Alec Mowat

Alec Mowat

Honorable

smorizio

Titan

Berzerkerwar

Honorable

Austin R

Reputable

Alec Mowat

Honorable

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