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Custom built gaming PC randomly shuts off and restarts while playing games PLEASE HELP!!!

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March 13, 2014 6:15:58 PM

At random times while playing games, my PC will shut off and boot itself up again. The Windows menu where you select Safe Mode or Start Windows Normally pops up. Then the PC boots up normally. This has been going on for a while and happened on and off since I built my PC in January. Please help!!!!

My PC specs are:
Intel Core i7 4770K 3.5 GHz
14 GB of RAM
Windows 7 64 bit
Nvidia GeForce GTX 660
600 Watt Corsair PSU

I can provide any other info needed. PLEASE HELP!!!!!!!!!!!!!!
a b 4 Gaming
March 13, 2014 6:22:26 PM

600 Watt Corsair PSU

What PSU exactly?

What temperatures are you getting? Are you monitoring the temperatures at all?

Did you check for any Bluescreen errors?

You can set windows to halt on all errors and it should give you an idea of what just happened.
http://pcsupport.about.com/od/windows7/ht/automatic-res...
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March 13, 2014 6:29:23 PM

its shutting down because one component is reaching its max safe operating temperature and triggering a restart, check your temps and cooling
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March 13, 2014 6:33:25 PM

fields224 the max temp is like 60 but it is usually like 50 degrees C
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a b 4 Gaming
March 13, 2014 6:34:16 PM

What RAM do you have?
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March 13, 2014 6:36:11 PM

IDontUnderstand said:
What RAM do you have?


I have like 3 Different brands lol. One is Samsung, and Im not sure the rest.
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March 13, 2014 6:39:36 PM

Kyle Balfour said:
IDontUnderstand said:
What RAM do you have?


I have like 3 Different brands lol. One is Samsung, and Im not sure the rest.


try gaming again with just 1 brand of ram, its never good to mix and match ram sticks, test it on one brand to see if the problem of restarts is still there, if not youve found your problem.

if the problems still there, you said you only reach 50c, is that on your cpu and gfx? as thats suprisingly low
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a b 4 Gaming
March 13, 2014 6:39:38 PM

That's the problem, RAMs are never meant to be mix and matched. Only put RAM sticks from the same module or purchase one module and the exact same one later on. They have to the same manufacturer, model, frequency, timing, and even the year of manufacturer can matter from time to time. If you mix and match them, you get a unstable system like right now. Leave only the matching ones in there, if you're not sure, then it's time to invest in some new RAMs.

I was like just what kind of RAM combination makes 14GB??? 2x7??? lol
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March 13, 2014 6:42:27 PM

fields224 said:
Kyle Balfour said:
IDontUnderstand said:
What RAM do you have?


I have like 3 Different brands lol. One is Samsung, and Im not sure the rest.


try gaming again with just 1 brand of ram, its never good to mix and match ram sticks, test it on one brand to see if the problem of restarts is still there, if not youve found your problem.

if the problems still there, you said you only reach 50c, is that on your cpu and gfx? as thats suprisingly low


IDontUnderstand said:
That's the problem, RAMs are never meant to be mix and matched. Only put RAM sticks from the same module or purchase one module and the exact same one later on. They have to the same manufacturer, model, frequency, timing, and even the year of manufacturer can matter from time to time. If you mix and match them, you get a unstable system like right now. Leave only the matching ones in there, if you're not sure, then it's time to invest in some new RAMs.

I was like just what kind of RAM combination makes 14GB??? 2x7??? lol


I had 1 brand of RAM in before and it still crashed so I put in the others. The temps are on my CPU
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a b 4 Gaming
March 13, 2014 6:53:38 PM

Put 1 stick of RAM in there and run Memtest86+ for a few hours and see how it goes.
What frequency and timing is your RAM running at? In addition, what is your motherboard's model number?
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a b 4 Gaming
March 13, 2014 9:40:13 PM

Kyle Balfour said:
fields224 the max temp is like 60 but it is usually like 50 degrees C


It's most likely the max temp on the PSU, not the CPU.

I'm starting to see a lot of similar posts with these Corsair 600W PSU's and random shut downs.
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March 14, 2014 12:19:06 PM

Alec Mowat said:
Kyle Balfour said:
fields224 the max temp is like 60 but it is usually like 50 degrees C


It's most likely the max temp on the PSU, not the CPU.

I'm starting to see a lot of similar posts with these Corsair 600W PSU's and random shut downs.


Is there any solution to this? The thing that sucks about this problem/PC problems in general is it is hard to say what it is cause it could be so many things.


The PC is on a carpet under a desk, but it has room to ventilate.
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a b 4 Gaming
March 14, 2014 12:23:17 PM

What is your motherboard's model number? And PC case's model number? Have you tried Memtest86+.
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March 14, 2014 12:37:18 PM

Also if this info helps: Whenevr I am on my PC I am talking to people on Skype, and sometimes I notice that when I close Skype, it sometimes doesnt crash. I dont think this is the issue, just some extra info.
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a b 4 Gaming
March 14, 2014 12:40:17 PM

1. I believe you have your PSU's fan facing downward correct? If so, take the PSU out and clean it with compressed air. In addition, do not put a system with PSU fan intake on the bottom on a carpet floor. Carpet is known to contain a lot of dust and dirt that computer does not prefer having. Therefore, clean the PSU, move the PC to a non-carpet floor or table.

2. Are all of your RAM DDR3?

3. Here is a tutorial on Memtest86+, it is what majority people use to test their RAM. Notice that it's a bit old, so the installation process will be different, depending on your situation.
http://www.overclockers.com/forums/showthread.php?t=409...
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a b 4 Gaming
March 14, 2014 12:48:03 PM

IDontUnderstand said:
1. I believe you have your PSU's fan facing downward correct? If so, take the PSU out and clean it with compressed air. In addition, do not put a system with PSU fan intake on the bottom on a carpet floor. Carpet is known to contain a lot of dust and dirt that computer does not prefer having. Therefore, clean the PSU, move the PC to a non-carpet floor or table.

2. Are all of your RAM DDR3?

3. Here is a tutorial on Memtest86+, it is what majority people use to test their RAM. Notice that it's a bit old, so the installation process will be different, depending on your situation.
http://www.overclockers.com/forums/showthread.php?t=409...


DDR2 doesn't fit in a DDR3 slot, that's a silly question
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