Computer won't boot with any video card in.

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Patupi

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Mar 14, 2014
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I recently purchased a new computer since my old one died. Initial tests showed it worked fine. Then I put the video card in from my old computer and the computer won't boot, even to the bios.

The motherboard is an msi a55m-e33 (tight on the sata cables close to cards, but doable) with a richland a4 processor. I have sufficient power for this, a 600W PSU when only 400W is required. That card requires no 6pin power cables and I can't find any data elsewhere on the web on any specific incompatibilites between the components.

The video card I initially tried is a Visiontek Radeon 5670 which worked fine on my old computer

On the off chance that the card blew with my old comp I tried some of my old cards, another PCI 16x and an old PCI card. Both have same results, no boot, no video output at all.

Any ideas?
 
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Anime Freak

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Mar 13, 2014
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Uhm, try doing this -
Connect your monitor to the integrated gpu. Then boot to the Bios where you'll need to switch the default videocard/gfx card from the onboard one(you know the A4 processor is an APU- CPU+GPU) to the PCIE/PCI gfx card.
If this Doesn't work, please give me your specs with every detail(especialy your cpu model and your psu name, model etc)
 
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Patupi

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Mar 14, 2014
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I've attempted using a VGA connection both to the computer's own port and to the Video card's port, or just a HDMI cable to the Video card. Nothing works. No screen, no boot.

Computer specs:
AMD A4-6300 Richland 3.7GHz (3.9GHz Turbo) Dual-Core APU w/ Radeon HD 8370D Graphics
AMD Black Edition Copper HeatPipe EXTRA QUIET fan
MSI FM2-A55M-E33, AMD A75, SATA3, OnBoard Video, HDMI & DVI, GB LAN
8GB (2x4GB) PC14900 DDR3 1866 Dual Channel (high performance memory)
HD Onboard 3D graphics Dual head, HDMI (only if listed with board)
LG 22x DVD Recorder Dual Layer +R/RW -R/RW
Realtek HD digital audio (onboard)
Ethernet network adapter (onboard)
PowMax Black Mid Tower ATX Case w/ Front USB
Case Fan 120 mm Extra Quiet DC fan
Thermaltake TR2 600W ultra quiet ATX Power Supply, SLI & X-fire ready
1TB Western Digital 64MB Cache Hard drive Sata 6GB/s 7200RPM

To this I added the Visiontek 5670 Radeon card only. Primarily I'm using the HDMI port, or of course the VGA port, not the DVI port, but in a pinch (awkward cables to shift behing the TV) I can check with the DVI cable.
 
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Patupi

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Mar 14, 2014
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OK, this is frustrating! I went into the Bios and disabled the GPU and now the computer won't boot with or without a video card! Please, now I REALLY need assistance! At very least I need a way to re-enable the GPU since I can't get to the Bios any more!

EDIT: OK, after searching I found out how to restore the Bios to factory settings, so at least I can get the computer to work without the video card again (Though I was lucky. It didn't come with a jumper to clear the bios, but I took one from my old computer, put on the pins, booted, switched back off, then went back and removed it. That worked)
 
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Anime Freak

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Mar 13, 2014
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Try Uninstalling your video drivers and then booting from your gpu. If that doesn't work, try updating your Bios(and please do NOT play around when the Bios is updating)it may appear as if your PC isn't responding, but ignore it. I had a similar problem in the past and doing the above steps helped me.
 
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Anime Freak

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Especially this one -"Pros: Small in size, quiet operation, safety features, stays cool

Cons: no very efficient, only 72%

Other Thoughts: Does the job for fifty bucks"
and
"Pros: Cables are well wrapped and offers plenty of SATA as well as 12 v and PCI-E options.

Cons: Out of the box worked great for a few minutes, then died.
Powered off, unplugged. Waited for a few minutes, powered back up fine, then abruptly shut down again. Returning.
Side note...very surprised considering Thermaltake's reputation."
 
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Patupi

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Mar 14, 2014
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Oh I really hope it isn't a PSU problem. I picked this primarily to make sure it had way above the neccessary power for my card, and was fairly quiet (my last comp has serious noise issues).

Note, the other cards I tried should have required way less power than that. Can the power system die completely and still power the motherboard? Say give only 10% power? The cards I had were rather old. I don't have the details on them, but one is over four years old. I doubt it needs 150W
 
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Anime Freak

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Mar 13, 2014
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Yeah, after a bit of investigation, it looks like the actual output from this PSU is around 350w-430w which is actualy pretty low and if you've swapped your PSU, and your PC works, use this one - cx500, it's a great PSU
 
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Patupi

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Mar 14, 2014
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Well, there is the issue that the old PSU was rather noisy. Even if I get it to work (assuming it wasn't the PSU that killed my other computer and it's dead too) the noise will be rather annoying. I suppose at least then I'd know that that was the problem.
 
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Patupi

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Mar 14, 2014
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I'm going to try reinstalling with Ubuntu instead of windows before ripping the PSU out and exchanging it (other issues beside the video card). I'll post again if I figure out if it is the PSU. Sorry this has been such a hassle, and thanks for the assistance and patience.
 
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