Cooling or Voltage Problem?

Xylane

Reputable
Mar 14, 2014
2
0
4,510
So I'm having a recent problem with my Acer V3-571g in that when I try and run a specific game (that I've played at length months ago) my laptop shuts off of BSoDs by the time I'm logging in.

The Laptop is maybe 16 months old and my idling CPU voltage temp and GPU temp seem a tad high at 56C for the CPU and 48C for the GPU, I've also had a few voltage problems with this laptop in the past so I'm not sure if it is something to do with the voltage and the memory collapsing under load or just sudden heat on the CPU or GPU.

This problem occurs when I try and boot a game named Aion (which has a lengthy boot time, but the fan starts kicking in at the login screen and by the time I'm logging in the game to move around bam, sudden shutdown and sometimes a BSOD...and while it was getting hot the fan over the CPU and the casing hasn't gotten very hot yet at all.

If you need further information feel free to ask and I will provide whatever I can but I'm just a bit confused on how to proceed or what could possibly be the problem.

Thanks Again everyone!
 

JimF_35

Distinguished
Have you tried cleaning out your CPU cooling vent with canned air?

" I'm not sure if it is something to do with the voltage and the memory collapsing under load "

Voltage should not be a factor unless you are overclocking or the VRMs are failing.

If the system is new do you still have a warranty on it? If so I would send it in to get it checked out if you think the voltage regulator modules are not working properly.
 

Xylane

Reputable
Mar 14, 2014
2
0
4,510


The warranty only lasted a year and expired shortly before the voltage issues started (random freezing when on battery power) but I've made do with the voltage problems.

As for compressed air I have not but I will today and report back on if the temp drops...now off to Microcenter...

 

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