Bsod installing Graphic Drivers (asus a88xm-plus with a10-7850k)

Giovannello

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Mar 14, 2014
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4,510
Hi all, I'm having issues with the installation of display drivers on my newly assembled PC.
I bought the MOBO and the APU 1 week ago and tried many different ways to install them but the results is always the same.
I'm using win7(x64) ultimate and it works fine until i try to install video drivers. When I reboot the system after the installation wizard i got a blue screen. I've read in other forums that it could be a bios problem and flashed it to the version 1102 (the latest at the moment) but nothing new happened.

This is the Blue Screen that appear at the reboot.
2n6vloh.jpg


May be an hardware problem?

This is my current Configuration:

CPU: AMD A10-7850K APU
Motherboard: ASUS A88XM-PLUS (1102 BIOS Ver.)
600W coolermaster Power Supply
3x4Gb DDR3 (1333 Mhz)


P.S.: I hope my English is clear enough and thank you all for the future answers!
Among other misfortunes it's 2 days that on the ASUS Support page if i search downloads for my MOBO i find nothing.
 

Thus

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Mar 12, 2014
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4,510
http://www.pugetsystems.com/parts/Motherboard/Asus-A88XM-PLUS-CSM-9991, All the way on the bottom of the page you can find the drivers to download. It weird that there is no support for this product. Try installing the OS again with windows 7, do not connect to internet or install anything else. Try to reboot and see if you can actually get in about 5 times. If that works then from here, we can eliminate hardware and focus on software.
 

Giovannello

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Mar 14, 2014
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4,510
Hi Thus,
the driver in the page that you linked me it's the same I have on the disc i found in the MOBO box. This is not the first win7 install i do, i tried a couple times yet. I also made ??an attempt with win8.1, but when installing video drivers i get the same result. Yesterday i tried with latest beta driver and the Blue Screen has not appeared.
Now I can log in windows but i get an error windows by catalyst and in device manager window i see the correct GPU name but with a warning sign.
This is the msgbox i see after the boot:
2dw5gno.jpg

translated to english: "Graphics driver is not installed, or the AMD driver is not functioning properly. Install the AMD driver appropriate to your hardware."
And this is my device manager screen.
2mgo7l4.jpg
 

Thus

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Mar 12, 2014
13
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4,510
okay that a good step in the right direction, use a program to sweep out old drivers. like Display Driver Uninstaller. use ccleaner to clean your registry. then reboot and login in. from there install the catalyst driver from here: http://driverscollection.com/?H=Radeon%20R7%20240&By=AMD. find for your os.
 

Giovannello

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Mar 14, 2014
6
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4,510
I tried the way you post in the last message but nothing changed. Reading on the web someone advised me to try removing one memory dimm because the problem was that my mobo work in dual channel mode. Now i have successifully installed my drivers (aero theme works) but randomly i get however a blue screen that it's not always the same. One time the blue screen talking about a file called amdpcc.sys (or something similar because the system rebooted rapidly).
 

Thus

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Mar 12, 2014
13
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4,510
good to hear that you got it working, so you keep saying your getting issues with bluescreens randomly. one of your devices is probably failing. Well let's keep calm and positive about your situation try with one ram dimm in slot 0 and use memtest x86 switch your rams and ports for every test to ensure that your ram are okay and your slots are okay. If that is not the problem use hwmonitor and check your voltage.
 

Giovannello

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Mar 14, 2014
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4,510

I tried with memtest for each memory bank in all slots and no errors occurred. Now i'm working with only one 4gb ram stick and no blue screens appeared so this is my hardware monitor screen.
qou4o6.jpg

 

Thus

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Mar 12, 2014
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4,510
First, test with two ram sticks. Place these ram stick in A1 and B1 basically the black slots and run and use for 4 hours and see if it bluescreen and check voltage with hwmonitor. then add the third one in A2 it should bluescreen if my theory is right. Only after with three ram sticks it bluescreens go to bios and disable something called AMP in memory and check for XMP and disable that as well. if you can't find it, last resort please use amd overdrive, install and check with that to turn off AMP profile. Then test with three ram sticks to see if it crashes and if it does Hwmonitor screenshot please. Also do everything mentioned in order and don't skip a step.
 

Giovannello

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Mar 14, 2014
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4,510
Tried 3 hours working with 2 RAM sticks in a1 and b1... No bluescreens appeared, then tried to install amd overdrive and when i launch it i click ok button on warning message and system freeze and immediatly reboot. Could be processor issue?
In Bios menu i can't find amp options even in advanced setup!
 

Thus

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Mar 12, 2014
13
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4,510
The freezing was normal since amd Overdrive attempt to push the core to turbo that caused the entire system to go back into safe mode and boot up. Try booting with three ram sticks. Don't open amd overdrive. If it crashes let me know.
 

Giovannello

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Mar 14, 2014
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4,510

With 3 sticks i got the BlueScreen i posted in my first message before to log in win7. However today I tried the lastest beta drivers on amd site and (always with 2 sticks) my system appear to be more stable than before.
Also i finally see the correct item name in device manager.
2n6vz0x.jpg