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AMD catalyst control center error 1723

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Last response: in Graphics & Displays
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March 14, 2014 12:14:48 PM

I am getting my new video card in the mail today, so I was attempting a clean driver uninstall when I received this message "Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."

I've looked up various solutions to this problem, but couldn't find anything concrete. Has anyone ever run into this before? If not any ideas/suggestions?

I'm simply trying to uninstall the AMD display drivers. I am using Windows 8.1 and am upgrading from a 7790 to a r9 270.
March 14, 2014 12:19:39 PM

Use cc cleaner and blast it. Or reinstall, to uninstall. It sounds like it is getting to a point where it is trying to find something to delete, not finding it, so it is erroring out.
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March 14, 2014 1:08:05 PM

dkulprit said:
Use cc cleaner and blast it. Or reinstall, to uninstall. It sounds like it is getting to a point where it is trying to find something to delete, not finding it, so it is erroring out.


I installed ccleaner and tried uninstalling CCC from there only to run into the same error 1723. However, I did try your second idea "reinstall, to install" and that sort of worked. Everything uninstalled: display drivers, hyrdavision etc, except CCC. In the log there was a single error that basically said CCC "failed", where everything else that uninstalled read "success."

I rebooted and CCC is still there. Now as long as the drivers are gone, I don't mind that it is still there, because I was going to reinstall it anyway. But now I have another question.

I have never used ccleaner before. Is the registry cleaner a safe and effective way to fix registry problems?
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March 14, 2014 1:17:48 PM

ccleaner is good check the java version you have may need to be update .
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