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-BEER REWARD!- GTX 760 HDMI audio cuts out, causes TV input OSD (on screen display) box to keep popping up

Last response: in Graphics & Displays
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March 15, 2014 2:15:31 PM

Just upgraded from a nvidia gtx 250 to a gtx 760 and when sending the signal via HDMI to my 55" Dynex tv, the sound cuts out intermittently, and just after the sound cuts out, the input info displays on the screen like I had just changed inputs. The irritating thing is that I had the same issue with the info box popping up randomly with my 250, and there was a setting tweak or something that I changed on my PC that solved it (obviously not the audio since that card didn't send HDMI sound, didn't even know that was in the mix), but it was enough time ago that I neither remember how I did it or can find the website that helped me in the first place. And just to get all the too-easy answers out of the way, graphics (GeForce experience) and audio drivers are up to date, HDMI cable is good, TV settings are good, have run it as primary display and as extended and duplicated desktops with no change. I have been scouring the interwebs for hours and am now hoping to engage the assistance of those with greater geek skills than my own to get things right again. Not sure how I'd do it, but at this point I'd be willing to send a case of beer to whoever has the magic answer.

Summary
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 960 @ 3.20GHz 40 °C
Bloomfield 45nm Technology
RAM
11.0GB Triple-Channel DDR3 @ 534MHz (7-7-7-20)
Motherboard
ASUSTeK Computer INC. P6T SE (LGA1366) 33 °C
Graphics
VX2252 Series (1920x1080@60Hz)
HDMI (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 760 (Gigabyte) 32 °C

Audio
NVIDIA High Definition Audio

More about : beer reward gtx 760 hdmi audio cuts input osd screen display box popping

March 15, 2014 2:23:34 PM

sure it's not your motheboard? or probably your speakers? try testing that out.
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March 15, 2014 2:26:05 PM

Everything works flawlessly, except the HDMI out to my HDTV, and like the post says, issue was previously solved. Also have a 700w power supply, so no issue there.
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March 15, 2014 2:40:21 PM

alienworkshop said:
sure it's not your motheboard? or probably your speakers? try testing that out.


Everything works flawlessly, except the HDMI out to my HDTV, and like the post says, issue was previously solved. Also have a 700w power supply, so no issue there.
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March 16, 2014 5:49:42 PM

Have a look at your audio HDMI settings and go from there. The audio cuts out so the issue is thereabouts. Personally I would use appropriate 3rd party software like what driver fusion does and uninstalling everything in safe mode, then start from there.
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a b Î Nvidia
March 16, 2014 5:55:27 PM

did you check your setting in nvidia control panel to make sure the audio is set to travel over the hdmi cable?
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March 16, 2014 11:01:32 PM

Gee Bee said:
Have a look at your audio HDMI settings and go from there. The audio cuts out so the issue is thereabouts. Personally I would use appropriate 3rd party software like what driver fusion does and uninstalling everything in safe mode, then start from there.


have been playing with audio settings, and seems to still occur regularly with whatever bit rate and mz setting i choose, i even disabled the hdmi audio entirely and the input OSD on the tv still pops up regardless.
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March 16, 2014 11:04:10 PM

Bad_Kitty13 said:
did you check your setting in nvidia control panel to make sure the audio is set to travel over the hdmi cable?


the audio is set to travel the hdmi cable, and comes out without distortion, but it seems the whole connection stutters every minute, give or take, and the audio drops out for a second or two while the video stays steady but the input display pops up like I just plugged something in.

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a b Î Nvidia
March 16, 2014 11:20:24 PM

do you or have you ever had a sound card in your system?
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a b Î Nvidia
March 16, 2014 11:27:53 PM

also rightcclick on speaker icon in tool bar
playback devices
left click on tv's playback device
right click then properties
advanced tab
make sure both boxes in exclusive are checked
see if it works
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March 21, 2014 12:59:05 AM

Bad_Kitty13 said:
also rightcclick on speaker icon in tool bar
playback devices
left click on tv's playback device
right click then properties
advanced tab
make sure both boxes in exclusive are checked
see if it works


Did the exclusive thing, seems to have slowed the frequency of the cut out/ pop ups, but still happening, any other audio/video settings I can tweak to try?
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a b Î Nvidia
March 21, 2014 1:08:43 AM

hmmmm just a shot in the dark but try this
try to follow the same path as above but instead of going to advanced tab go to enhancement tab there should be one of two check boxes above another box with a check box that has a option(loudness) in it, try different configs
ex: if it has immediate checked with loudness inside bottom box checked uncheck loudness restart. keep trying diff configs see if it stops the popping

in mine there is only 3 so there shouldnt be that many differrent combinations to try
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March 21, 2014 2:40:31 PM

possibly i's the tv not playing nice with HDMI's HDCP, or even more likely CEC.

Look for a setting in TV menu called "control," "link," or "sync" and turn it off. If that fixes the problem, leave the feature turned off.
I have no idea what the Dynex might call it. Some examples of others:

Aquos Link (Sharp),
Bravia Link or Bravia Sync (Sony),
NetCommand for HDMI (Mitsubishi), or
Simplink (LG).

I thought it might be worth a try anyway.
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April 12, 2014 4:43:01 PM

Bad_Kitty13 said:
hmmmm just a shot in the dark but try this
try to follow the same path as above but instead of going to advanced tab go to enhancement tab there should be one of two check boxes above another box with a check box that has a option(loudness) in it, try different configs
ex: if it has immediate checked with loudness inside bottom box checked uncheck loudness restart. keep trying diff configs see if it stops the popping

in mine there is only 3 so there shouldnt be that many differrent combinations to try


Ok tried this and had a box to disable all enhancements, checked it, and didn't come up while playing videos, but did during game play. ( tried different games to be sure ) Sorry for the delay in reply, newborns tend to t-bone your plans on a daily basis. :-)
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April 12, 2014 4:43:42 PM

Gee Bee said:
possibly i's the tv not playing nice with HDMI's HDCP, or even more likely CEC.

Look for a setting in TV menu called "control," "link," or "sync" and turn it off. If that fixes the problem, leave the feature turned off.
I have no idea what the Dynex might call it. Some examples of others:

Aquos Link (Sharp),
Bravia Link or Bravia Sync (Sony),
NetCommand for HDMI (Mitsubishi), or
Simplink (LG).

I thought it might be worth a try anyway.



disabled anything that even looked like a sync or link function, no joy.
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