Windows 7 Black Screen Problem cause of graphic card ATI 5730 and freezes when I play online videos.

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Kenny Kiwi

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Mar 15, 2014
2
0
4,510
Hello,
I format my notebook yesterday( Lenovo y560). Then I started to install my drivers which 3-4 years olds . I ınstalled and restart then. boom. Black screen. Then I'm sure that originated from my graphic card. ATI 5730 .I tried to install some atı drivers from old to newest betas but all failed in that black screen every time. I can start my laptop in safe mode then ı disable my graphic card then trying everything again. It shows Vga card as graphic card when automatic device update. I disabled automatic device updates. After trying to many things (I cant remember them all atm). Notebook can start normal with only battery. When ı plugged in black screen again. But I found thats why ; in advanced power settings in ATI graphic power settings, I set both value to maximize battery life. When I change it, notebook start to freeze. My CCC installed but still doesnt work. But device manager shows graphic card works okay. I need to test it in a game I think then will edit this last section. Do you have any idea why these 5-6 000 series failing with new driver updates and How can I maximize my performance without CCC? Or how I can work this CCC without black screen.

By the way I got Lenovos initial graphic drivers right now.
edit1: I can't play youtube videos ıts freezing. It was happened me before. I uninstalled graphic card from device manager in safe mode. again.
edit2: It works with that versions but I got online video freezing problem. Did microsoft fix it but problem still exist.
I really need help with that issue ? Any ideas? I can give a try.

Thanks.

Specs.

lenovo ideapad y560
Intel i7 q740 1.73 8cpu
4 GB ram
Atı mobility radeon hd 5730
 
Solution
M
Here's what worked for me, seems like alot of people are having this problem.

My Ideapad y560d had this problem and it only booted up properly when it was running on battery and not plugged in. I got it running by changing the "minimum processor state" to 5%.

To get there: power options --> change plan settings --> change advanced power settings --> processor power management --> minimum processor state.

Change the "plugged in" minimum to 5%, which should be the same as the "on battery" minimum.

After this, I downloaded AMD's driver autodetect software and installed the driver for my graphics card.

***NOTE*** After I did this and rebooted my computer showed that my displayed driver was titled "AMD Radeon HD 6570M/5700 Series" and...
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K

Kenny Kiwi

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Mar 15, 2014
2
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4,510
After restart and cleaning I re-installed CCC and it come up with black screen again. Without plugged in I can open my notebook in highest resolution. Then from energy settings, in advanced power settings in ATI graphic power settings, I set both value to maximize battery life. But I can't change it to maximum performance. With this change, I got new problem. I cant play online videos in win 7. I'm just able to play videos in html5. I really dont get it. I did microsoft fix but didn't work anyy ideas?
 
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Maroli

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Apr 4, 2014
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4,520
Here's what worked for me, seems like alot of people are having this problem.

My Ideapad y560d had this problem and it only booted up properly when it was running on battery and not plugged in. I got it running by changing the "minimum processor state" to 5%.

To get there: power options --> change plan settings --> change advanced power settings --> processor power management --> minimum processor state.

Change the "plugged in" minimum to 5%, which should be the same as the "on battery" minimum.

After this, I downloaded AMD's driver autodetect software and installed the driver for my graphics card.

***NOTE*** After I did this and rebooted my computer showed that my displayed driver was titled "AMD Radeon HD 6570M/5700 Series" and NOT "ATI Mobility Radeon HD 5730" as it was showing before.

Everything is working fine after the reboot.

I installed the autodetect from this website : http://support.amd.com/en-us/download/auto-detect-tool

After that I have turned my "plugged in" minimum back up to 100% and there are no problems so far.

I think once you get your computer to recognize the display driver as "AMD Radeon HD 6570M/5700 Series," you should be fine with turning the minimum processor state back up to 100%

Hope this helps. Post any questions and I will try to respond.
 
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Solution
Wolf Hikari

Wolf Hikari

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Oct 3, 2014
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4,510


Question: Are you sure if this going to work on pre-built graphic cards on laptops?
I don't mean anything ill by it. Just curious since you didn't mention on which machine, either desktop or notebook you've used this method on.
 
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Yuriy Ray

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Oct 12, 2014
1
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4,510
Hi, Laptop Asus n71ja video ATI HD 5730
Set Windows 8.1 64b Driver AMD 14.7, everything worked., 5 days set net. framework 3.5 or lower version. , There was a black screen. I think it's because of the incompatibility of the net. framework 3.5 and below. Again set 7 SP1 64 howl Driver 13.4 (Try to create one so submitted.
 
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