Is Sapphire AMD Radeon R7 240 2GB Video Card campatible with my CQ5600Y PC

Aledar

Reputable
Mar 15, 2014
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4,510
I purchased a Sapphire AMD Radeon R7 240 2GB DDR3 Video Card for use in my CQ5600Y PC.
My PC model number is listed as one that it will work on.
It does Nothing. It is not recognize by windows. It doesn't exist. Sapphire replaced it and the new card 'doesn't exist' to the operating system.
Any suggestions about how to get it to work?
Is there a way that my bio settings are not correct?
PC Specs
Compaq CQ5600Y, Product # BM412AA
Says it supports PCI Express x16 Graphics cards
Mother Board
MFG - Pegatron
M2N68-LA (Narra5)
4 GB memory installed
Processor
AMD Athlon II 170u

Thank you from a Transplanted Texan in Tennessee Hill Country