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Hard Drive is Failing (Said by Windows 7) Please help.

Hi everyone! Good day.

I am very concerned about my Hard Drive due to my Windows 7, displaying an error message that my Hard Drive is reporting a failure, and that I should back up my data immediately (which I already did).

Anyway, these are the things I'm facing:

1. Each time I shutdown, and re opened my computer, it gets stucked on BIOS.
a. I tried reconnecting my drive, checking for loose connections etc already.
b. I can't seem to enter the boot order option (F10), but I am able to enter the BIOS option (F2)
c. The thing is, I can only enter the BIOS option when I press F4 (weird)
d. I just found out that, I am able to get past the BIOS when I repeatedly press F1
2. I used the CrystalDiskInfo program, and it reported that my ST3500418AS 500.1GB's health status. It says that it's BAD.
a. The temp is at 34c
b. The "reallocated sectors count" is bad (red)
c. The "current pending sector count, uncorrectable sector count, UltraDMA CRC error count" as yellow

This happened when I uninstalled and reinstalled my AdvanceSystemCare program. It's a program at I use to mostly maintain my PC. The error message occurred when I removed my ASC 6 and went to 7.1, though I'm not sure if this is what's causing it, but there's a chance I think, due to the fact that ASC plays around the registry entries and all.

Also, I am able to use my computer up to this point. I can play my online game, lan, etc without suffering a performance loss.

Last Info:
My computer is 4 going 5 years old, but still packs a punch.
Here's my computer specs if it will help you guys,
Intel Dual Core E6300 2.8Ghz
Nvidia 9500 GT
Windows 7 32bit
2 GB of RAM

I really love my computer and every part of it, and I would really appreaciate if you guys can help me, as I don't know what I have to do anymore. Thank you guy in advance.
12 answers Last reply Best Answer
More about hard drive failing windows
  1. You have to replace the hard drive.
    Make sure you don't have anything valuable left in there anymore, or back up already.
    Buy a new one.
    Recycle the current one.
  2. Best answer
    Agreed, replace the drive. If you are using an imaging program to backup your system or data, you run the risk of (if haven't already) corrupted data that will lead to nightmares trying to find out where future problems are. Imaging will only copy what is there, not fix it, so if data is corrupt when you put data back that data will be corrupt.

    You can even ask your local store if they allow you to return the hard drive withing return time even if out of plastic without a restocking.
  3. Thank you guys for the reply. I really appreciate it.
    Is there anyway for me to fix my drive? I did the CHKDSK check on both C: and D: and it said that my drive is "clean".

    Also, can anyone explain as to why is this happening? The BIOS stuck etc. Thank you all.
  4. Quote:
    by JKCM955
    b. The "reallocated sectors count" is bad (red)


    It seems like the drive has already done what it can to save itself and is loosing the battle.

    When a disk finds bad sectors it lists them in a table to "not use" so that when windows goes to save things it knows not to try to write to those already bad sectors. When the table or amount of space gets too big it warns you that you are running out of places to move things to and/or it is calculating that if you have this many you will probably have more or already have more that it hasn't detected yet.

    Think of a raft with a hole. One hole, no problem...patch it, two holes, patch it, 10 holes or more get a new raft it is going to sink
  5. When a hard drive fails it is like when a car battery fails, it can happen predictably, but not always. There could be reasons, but it isn't necessary, usually tear and wear over time or physical damage are the reasons. There is no fix for that, there is only tricks to get the drive back online for a quick moment to retrieve data, but nothing more than that.

    You can read more about it here
    en.wikipedia.org/wiki/Hard_disk_drive_failure
  6. I've read the Wiki. Thank you guys for responding! :-)
    It seems like it is really the time to change a hard drive now, or maybe build a new and better gaming PC since my PC is 5 years old now.

    Last question guys..
    Do you guys recommend any type/manufacturer of good hard drives?

    Also, if I backup once more my DATA, will it also "backup" the corrupted sectors? Or does those sectors remain on the drive?

    Thank you in advance. :-)
  7. You will be fine if you just drag and drop the data that you would like to keep.

    There are pretty much 2 reputable HDD manufacturer out on the market.
    Seagate and WD.
    For regular consumer I always recommend,
    Seagate Barracuda,
    http://www.ncixus.com/products/?usaffiliateid=1000031504&sku=65701&vpn=ST1000DM003&manufacture=Seagate&promoid=1230
    or WD Blue,
    http://www.ncixus.com/products/?usaffiliateid=1000031504&sku=74462&vpn=WD10EZEX&manufacture=Western%20Digital%20WD&promoid=1230

    Good luck.

    Select a best solution if there is one for our future readers, please :)
  8. IDontUnderstand said:
    You will be fine if you just drag and drop the data that you would like to keep.

    There are pretty much 2 reputable HDD manufacturer out on the market.
    Seagate and WD.
    For regular consumer I always recommend,
    Seagate Barracuda,
    http://www.ncixus.com/products/?usaffiliateid=1000031504&sku=65701&vpn=ST1000DM003&manufacture=Seagate&promoid=1230
    or WD Blue,
    http://www.ncixus.com/products/?usaffiliateid=1000031504&sku=74462&vpn=WD10EZEX&manufacture=Western%20Digital%20WD&promoid=1230

    Good luck.

    Select a best solution if there is one for our future readers, please :)


    That means if I backup my whole data, games pictures etc, It won't affect anything when I transfer it to a new one right? Thank you so much for your help, and thanks to everyone who replied to my post! Cheers!
  9. Yes, if you just copy and paste the important stuff to the new drive, it will be fine.

    Your welcome and good luck with the rest.
  10. JKCM955 said:
    IDontUnderstand said:
    You will be fine if you just drag and drop the data that you would like to keep.

    There are pretty much 2 reputable HDD manufacturer out on the market.
    Seagate and WD.
    For regular consumer I always recommend,
    Seagate Barracuda,
    http://www.ncixus.com/products/?usaffiliateid=1000031504&sku=65701&vpn=ST1000DM003&manufacture=Seagate&promoid=1230
    or WD Blue,
    http://www.ncixus.com/products/?usaffiliateid=1000031504&sku=74462&vpn=WD10EZEX&manufacture=Western%20Digital%20WD&promoid=1230

    Good luck.

    Select a best solution if there is one for our future readers, please :)


    That means if I backup my whole data, games pictures etc, It won't affect anything when I transfer it to a new one right? Thank you so much for your help, and thanks to everyone who replied to my post! Cheers!



    one thing to note is when you do back up the data, just make sure you check how they work when you transfer the data. As for the programs you cannot just simply transfer programs over (ok, most of them but some you can). Reason for this is because most of the time they make registry entries, associate files to be used and so forth during installation. if you can export data or settings or save the data that is great. If it is a program you cannot install again for whatever reason you will have to try that.

    Also, if after you transfer data or a program and things act funny the data transfer could be corrupted. When you copy data (unless seriously bad as you have suggested), it may copy what the systems sees and overlook it is corrupted, then you have a good corrupted file (meaning it will not make the new drive bad, just the data could be). If this happens you may have to just chuck that bad data and move on.

    I am not saying any, some, or all or none of the data is bad, just warning so that if something happens you do not jump to thinking now new equipment is bad (which could happen also). In either case if something does look funny and you think data may be bad, do not delete or erase until you fully confirm just in the slight case you get a bad hard drive out of the box.

    (PS. sorry for the novel)
  11. HyNrgy said:
    JKCM955 said:
    IDontUnderstand said:
    You will be fine if you just drag and drop the data that you would like to keep.

    There are pretty much 2 reputable HDD manufacturer out on the market.
    Seagate and WD.
    For regular consumer I always recommend,
    Seagate Barracuda,
    http://www.ncixus.com/products/?usaffiliateid=1000031504&sku=65701&vpn=ST1000DM003&manufacture=Seagate&promoid=1230
    or WD Blue,
    http://www.ncixus.com/products/?usaffiliateid=1000031504&sku=74462&vpn=WD10EZEX&manufacture=Western%20Digital%20WD&promoid=1230

    Good luck.

    Select a best solution if there is one for our future readers, please :)


    That means if I backup my whole data, games pictures etc, It won't affect anything when I transfer it to a new one right? Thank you so much for your help, and thanks to everyone who replied to my post! Cheers!



    one thing to note is when you do back up the data, just make sure you check how they work when you transfer the data. As for the programs you cannot just simply transfer programs over (ok, most of them but some you can). Reason for this is because most of the time they make registry entries, associate files to be used and so forth during installation. if you can export data or settings or save the data that is great. If it is a program you cannot install again for whatever reason you will have to try that.

    Also, if after you transfer data or a program and things act funny the data transfer could be corrupted. When you copy data (unless seriously bad as you have suggested), it may copy what the systems sees and overlook it is corrupted, then you have a good corrupted file (meaning it will not make the new drive bad, just the data could be). If this happens you may have to just chuck that bad data and move on.

    I am not saying any, some, or all or none of the data is bad, just warning so that if something happens you do not jump to thinking now new equipment is bad (which could happen also). In either case if something does look funny and you think data may be bad, do not delete or erase until you fully confirm just in the slight case you get a bad hard drive out of the box.

    (PS. sorry for the novel)


    Hi HyNrgy!

    Thank you so much for that clarification! I learned a lot, and it removed this spiky feeling in my chest. I was so worried that some 'bad sectors' or corrupted files, could also be transferred since I backed my whole data, when my drive starts complaining of bad health. I did not know how drives work when this happened, so I was quite worrying. Thank you so much for clearing this one for me! I really appreciate it.

    The community here is great. Thanks everyone!
  12. JKCM955 said:


    That means if I backup my whole data, games pictures etc, It won't affect anything when I transfer it to a new one right? Thank you so much for your help, and thanks to everyone who replied to my post! Cheers!



    Data, yes.
    Games and applications, no.
    They need to be reinstalled with the new OS on the new drive.
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