BSOD cause by GPU ?

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K

Ka Tran

Reputable
Mar 2, 2014
18
0
4,510
I got BSOD randomly after I play Game, it doesn't happen during or before, but just after. It has been happen ever since I update the GPU and Factory restore my computer. One just happen right now : I turn on youtube to watch video and I turn on a game, then I alt tab out of game right after it launch to continue to watch youtube - It crash right after and this is the dump file it came with:

.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002c885fe, fffff880088870b0, 0}

Probably caused by : cdd.dll ( cdd!DrvAssociateSharedSurface+7b )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002c885fe, Address of the instruction which caused the bugcheck
Arg3: fffff880088870b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26
fffff800`02c885fe f00fba3100 lock btr dword ptr [rcx],0

CONTEXT: fffff880088870b0 -- (.cxr 0xfffff880088870b0)
rax=fffffa8006bcfa60 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000040002200 rsi=fffff900c2641030 rdi=fffffa8006bcfa60
rip=fffff80002c885fe rsp=fffff88008887a80 rbp=0000000000000000
r8=ffffffffb1121700 r9=0000000000000040 r10=00000000034af9a0
r11=fffff88008887b08 r12=ffffffffb1121700 r13=0000000040002200
r14=0000000004d6cf20 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286
nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+0x26:
fffff800`02c885fe f00fba3100 lock btr dword ptr [rcx],0 ds:002b:00000000`00000000=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: dwm.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff960006d6d3f to fffff80002c885fe

STACK_TEXT:
fffff880`08887a80 fffff960`006d6d3f : 00000000`00000000 00000000`00000000 ffffffff`b1121712 00000000`00000020 : nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+0x26
fffff880`08887ab0 fffff960`001dd365 : 00000000`00000000 fffff900`c2692460 00000000`034afa40 00000040`00000230 : cdd!DrvAssociateSharedSurface+0x7b
fffff880`08887b10 fffff960`00200749 : 00000000`00000001 fffff880`08887c60 00000000`034afa40 00000000`00008729 : win32k!GreSetRedirectionSurfaceSignaling+0x125
fffff880`08887b60 fffff800`02cbdad3 : fffffa80`06bcfa60 fffffa80`06bc51a0 ffffffff`fffd67f0 fffffa80`06bc51a0 : win32k!NtGdiHLSurfSetInformation+0x209
fffff880`08887be0 000007fe`ff6d4efa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`034af978 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`ff6d4efa


FOLLOWUP_IP:
cdd!DrvAssociateSharedSurface+7b
fffff960`006d6d3f ba0c000000 mov edx,0Ch

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: cdd!DrvAssociateSharedSurface+7b

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: cdd

IMAGE_NAME: cdd.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 4d3fbfc6

STACK_COMMAND: .cxr 0xfffff880088870b0 ; kb

FAILURE_BUCKET_ID: X64_0x3B_cdd!DrvAssociateSharedSurface+7b

BUCKET_ID: X64_0x3B_cdd!DrvAssociateSharedSurface+7b

Followup: MachineOwner
---------

================================================

My system currently is :
Window 7 Pro, 64 bit.
Bios Ver 6.05
Processor: Intel 2 Duo E7500 @ 2.93
RAM: 4GB
Display: NVIDIA Gefore GTX 750, 1 GB OC
PSU: Corsaic 430w

I believe all my devices are up to date except GPU, I am currently using the Driver that came along with its CD because I thought that the latest driver causes BSDO
Any help is appreciated,

thank you.
 
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I

IDontUnderstand

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Dec 29, 2012
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I would just like to quote one thing "DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT" LOL

Sorry, I had to point that out.

Always install the latest driver from the manufacturer's website as soon as you can.
In you case, Nvidia http://www.nvidia.com/Download/index.aspx?lang=en-us

I would also recommend downloading the latest driver for everything else, especially chipset and maybe BIOS. However, that would require me knowing your motherboard model or you can do it too :)
 
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K

Ka Tran

Reputable
Mar 2, 2014
18
0
4,510


I'm gonna try to do that now. I'll update as need. Also, for the LOL part, what does that line means ?
 
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I

IDontUnderstand

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Dec 29, 2012
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I'm assuming it's a pre-built PC?
Either way, you can find out the motherboard model number by looking carefully on the motherboard for any model number looking combination or a label. If not, you can get CPU-Z and it should tell you what it is under Mainboard (tab).
 
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I

IDontUnderstand

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Dec 29, 2012
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12,460


It's amusing for me to see the word Vista in an error, I guess it's just me :/

I'm not sure exactly what it means, but it could mean that the driver that was on the CD was meant for Vista and not 7.

Follow these steps to uninstall and install GPU driver
Download from Nvidia's website www.nvidia.com/Download/index.aspx?lang=en-us
Uninstall the current driver in Device Manager or Nvidia's uninstaller
Go into Safe Mode and use Driver Sweeper or Driver Fusion (download them) to clean the driver again
Restart
Install the latest driver
Restart.

 
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K

Ka Tran

Reputable
Mar 2, 2014
18
0
4,510
Thanks guys, I just download and install the Service Pack 1, download latest chipset and BIOS. Window update didn't show me the Service Pack so I have to manually download it from MS source. For Nvidia's latest driver, its control panel kept on "stop working"; with that being said, I have uninstall and install them 2 times during the last 2 weeks, I'll stick with its earlier version from Feb.
 
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