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External Hard Drive not showing up in any computer

Last response: in Storage
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March 17, 2014 7:12:38 AM

I have a Western Digital 500GB external hard drive (I think it's part of the my passport series, I do not remember the name) and it is not showing up in any computer. I tried three different laptops but it does not show up. I do not care if the drive dies, what I want is my data back.
When I connect it to a laptop the small LED indicator light's up and I am 100% positive that I can hear the drive spin (no clicking), so I suppose it has not died yet. What can I do to temporarily (until I get the data) or permanently revive this hard drive?
a c 242 G Storage
March 17, 2014 8:29:57 AM

It may just need need a drive letter manually assigning to it. It often happens with external hard drives that Windows fails to assign one automatically, and no drive letter means Windows Explorer can't show that drive.

see this for instructions: http://windows.microsoft.com/en-gb/windows/change-add-r...
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March 17, 2014 10:47:20 AM

Phillip Corcoran said:
It may just need need a drive letter manually assigning to it. It often happens with external hard drives that Windows fails to assign one automatically, and no drive letter means Windows Explorer can't show that drive.

see this for instructions: http://windows.microsoft.com/en-gb/windows/change-add-r...


But it happened all of a sudden, and also it does not show up in other laptops aswel, not just mine

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a c 242 G Storage
March 17, 2014 11:49:42 AM

Well you cannot get any data off it yourself if no computer will recognise it. That's a job for a data recovery specialist which most of us cannot afford.

Good practice dictates that you should not rely on just one drive on which to save important files. You should keep backup copies on at least one additional drive or on write-once optical discs (data is safer on write-once optical media).

I learned that the hard way 10 years ago. I naively believed that hard drives lasted forever and I lost many irreplaceable family photos taken when digital pocket cameras first hit the shops.
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