Getting BSOD after buying a new card?

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BeanMedley

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Feb 24, 2014
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I bought a Radeon HD 7750 xfx 1gb card on the advice of someone on this site. I have an HP Compaq 8000 elite convertible minitower with a power supply that says it can go up to 320 watts max. The card recommends a 400w power supply, but I was told that was overstated and I would be fine with the one I have, and it seemed fine for a while but then I got a BSOD while playing Skyrim. I thought it could be a driver issue so I uninstalled my old drivers and got up to date drivers for the card. That seemed to fix the problem but now, a few days later, it's happening again. (I can tell when I'm about to get the blue screen because the power supply makes a really loud humming noise right before it happens) What should I do? I'd like to buy a new power supply but apparently HP uses some kind of non standard connectors for their power supplies, so I'm not really sure what to buy.

Here is my previous thread where someone recommended the 7750, and also a thread that gets into more detail about the power supply in my computer. It also has some pictures.

http://www.tomshardware.com/answers/id-2040572/choosing-graphics-card.html

http://www.tomshardware.com/forum/282545-28-replacing-compaq-8000-elite-please-help
 
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nebun

nebun

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Oct 20, 2008
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you might need a more powerful power supply, you have a card that could take as much as 250 watts, maybe....what about if you add up all the juice the other components use, including the processor, northbridge, memory chips..etc....you might not have enough watts feeding your card or the other components....also, there is at least 15% of the rated wattage that is wasted.
 
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BeanMedley

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Feb 24, 2014
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actually, since posting my original question I read up about the card, and it's supposed to only use about 60w max. It's possible that even that little could be too much, though.
 
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BeanMedley

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So I downloaded it and started it up and saw a bunch of stuff I didn't understand. All I can tell is that the crashes definitely had something to do with my drivers, and DirectX. Here's a picture, the first three from the top down are all the same and the fourth one is unrelated. It would be great if someone could give me a step by step guide how to fix my drivers properly, I'd appreciate it. I thought I did it right last time but clearly I didnt :s

WPxxfQ2.png

 
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TheMooMooTV

TheMooMooTV

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Apr 29, 2013
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Alec is right, 0x16 indicates a video tdr error which means an attempt to reset the display driver failed. This is caused by faulty drivers or graphics card. The graphics card is probably not getting enough power.
Although updating the graphics driver seemed to fix the problem for a while. Can you please save you system information.
Go to start
type "msinfo32"
file>save
call it MSINFO32
zip up the .nfo file and the crash dump files. Then upload the zip file to www.mediafire.com I will take a look.
 
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BeanMedley

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Feb 24, 2014
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Sorry, I kind of forgot about this thread for a while :v

here's the files:

https://www.mediafire.com/?9njd15frx4mibvh

 
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Upgrader3

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In case you decide to upgrade your power supply, and wish to do so using a standard ATX power supply, you may find this thread useful...

http://h30434.www3.hp.com/t5/Desktop-Hardware/HP-Compaq-8000-Elite-power-supply-upgarde/td-p/832709

In particular this comment by tomasth:

"Hi, you can use a ATX-PSU if you do some rewiring:
1: The 4-pin cpu contact is ok as it is.
2: Clip the 12v, -12v and GND from the 24pin ATX and wire it to the 6-pin MB contact (color coded)
3: Take the "Pwr good" from the ATX- contact and put it on the small 6 pin HP special contact (grey I think) (clip the others on this special contact)
4: Use a external switch to ground the green "Ps_ON" from the PSU ATX contact.
5: Set in bios that it will start automatically after power loss.
Now you can start the computer via the new external switch.
You will have to press F1 during startup because it complains about the PSU fan is not detected.
(The elite series is steering the PSU fan from th Motherboard)"

I have not tried this, but it sounds like it could work.
 
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Alec Mowat

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Jan 8, 2014
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what is this?

Don't do this.
 
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