system freezes have to wait 10 to reboot after a hard shutdown

dangos79

Reputable
Mar 17, 2014
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4,510
System locks up, needs time before it can be restarted

I have a newly built computer that locks up usually 10 to 15 min after booting usually I am browsing the internet then pages won't load then my browser freezes and I can't Ctrl apt Del. Then everything freezes and I have to hard reset but the computer won't boot up unless I let it rest for 10min

Everything in the computer is brand new
I have it running the bare minimum
1 stick of memory
The hard drive

I noticed in the bios that the 5v and 12v are low
The 5v is running around. 4.2
The 12v is around 10 .4

I've spent 2 days trying different things, any help would be greatly appreciated

I have tested the CPU and even re installed it
I have tested the memory it seems fine
I have checked the wires
I have reset the bios

 

dangos79

Reputable
Mar 17, 2014
3
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4,510
Its a new ultra 550 watt PSU a new asus m5a78l-m lx plus mb
An amd HD phenom ll x6 processor a wd blue 500gb hard drive
2 hyperx red 4gb ddr3 memory modules a radeon hd 4350 GPU
Running win 7

There is no beep when it doesn't boot
The CPU cooler is the and fan and heatsink that came with the cpu
 

doron

Distinguished
Feb 15, 2009
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19,010
Since I can't find any details regarding this power supply this could potentially be a power delivery issue if this power supply is some kind of cheap Chinese brand.

Not 100% sure so if I were you I would check system / gpu / cpu temps using HWMonitor and if everything is fine, try to swap the power supply with one from a well known brand with 80+ certification (Corsair CX line of power supplies is a solid, inexpensive choice).

If temps are fine and you don't have access to a better power supply / don't want to waste money on another power supply without knowing 100% that it'll solve the issue, I believe your best bet would be to have your computer checked by an expert.

Just my train of thought, if anyone comes up with a better suggestion please bring it.