New HDD Driver Problem

MzBomb3rZz · Mar 17, 2014

High I was getting a hard drive error on my HP Pavilion m6-1004sa so replaced the hard drive with an identical one. Today I installed windows 7 which worked fine however I can't get online because there are no internet drivers installed so I can't install any drivers at all. Please tell me what I should do, thanks.

Hello man · Mar 17, 2014

MzBomb3rZz :

Can you get on the internet with any other device that has a USB port?

MzBomb3rZz · Mar 17, 2014

Hello man :

Yes, I have all the drivers downloaded on my desktop.

daswilhelm · Mar 17, 2014

put the driver on a usb flash drive and move it to you laptop, then install.

MzBomb3rZz · Mar 17, 2014

daswilhelm :

I have tried that but my laptop is not detecting the USB. I guess there is a driver that needs to be installed for it.

daswilhelm · Mar 17, 2014

there shouldnt be, windows should be able to detect the usb ports without drivers, unless you are connecting to a usb3.0 port. can you burn the driver to a cd or dvd?

MzBomb3rZz · Mar 17, 2014

daswilhelm :

I have also tried that and none of the drivers appeared on the disk when I viewed the disk on my laptop. However when I viewed hidden files there was a file called 'desktop' so I know that the disk drive isn't broken - For some reason the files on the disk just aren't appearing.

daswilhelm · Mar 17, 2014

sounds like you aren't copying the driver correctly.

MzBomb3rZz · Mar 17, 2014

daswilhelm :

I did copy the drivers to the disk. I put the disk in my mums laptop and the drivers showed up on there however they wont show up on my laptop :/ Also do you know why my laptop isn't picking up USB devices ?

daswilhelm · Mar 17, 2014

do you have usb devices flagged in device manager?

MzBomb3rZz · Mar 17, 2014

daswilhelm :

It lists:
4 x USB Root Hub
1 x USB Composite Device
2 x Standard OpenHCD USB Host Controller
2 x Standard Enhanced PCI to USB Host Controller
And under other devices there are 2
universal serial bus controllers

daswilhelm · Mar 17, 2014

are any of them flagged? is there any yellow exclamation points or question marks next to them?

MzBomb3rZz · Mar 17, 2014

daswilhelm :

The 2 that are under other devices yes they do

daswilhelm · Mar 17, 2014

so you need to go download the drivers from hp, and burn them to a cd or dvd. why that didnt work for you previously, i don't know. if it shows up on one pc, it should be ok on others.

MzBomb3rZz · Mar 17, 2014

daswilhelm :

Ok, I tried burning them to CD last time so I'll try burning them to DVD this time. Does it matter that the disks are re-writable ?

daswilhelm · Mar 17, 2014

yes, don't use rewritables

MzBomb3rZz · Mar 17, 2014

daswilhelm :

Ahhh ok that'll be why then. Let me try and find a non-rw disk.

daswilhelm · Mar 17, 2014

ok, that should do it for you then, good luck!

MzBomb3rZz · Mar 17, 2014

Or can I use the disks but when i first put them in not select the usb function and select use them like a cd ?
Like this: http://prntscr.com/31qjkc

daswilhelm · Mar 17, 2014

you can try that, i can guarantee it will work, but if thats the only media you have lying around, its worth a shot.

MzBomb3rZz · Mar 17, 2014

daswilhelm :

Ok, thank you very much for your help. I'll let you know the outcome

daswilhelm · Mar 17, 2014

no problem, best of luck.

MzBomb3rZz · Mar 17, 2014

daswilhelm :

OMG Thanks so much mate it worked !

I have been trying for about the last 8 hours to get it work and you are the first person to have helped me so seriously thanks alot

daswilhelm · Mar 17, 2014

ha no problem, that was easy, glad you got it up and running.

New HDD Driver Problem

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