DVD drive no longer detects movies but still detects EVERYTHING else

dsmilees

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Mar 18, 2014
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Hello! First time questioner here so thanks for the help in advance! :)
The DVD drive on my Alienware M17X-R4 (which I definitely regret buying but what are you going to do) recently started acting up. Every time I put a DVD into it with a movie on it (store bought, not burned myself) it ejects the movie after about 10 seconds. If I put CDs in, it reads them almost immediately, and if I put in a DVD with a game on it, it works just fine. I'm not quite sure what to do so any recommendations are appreciated.
Thanks!
-dsmilees
 

1N07

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Feb 26, 2014
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Have you tried other movies? Or is it just that one? Either way, I don't have a DVD-drive myself so I don't have as much experience with them, but I thought they shouldn't ever reject discs? They should just not work, but still be in the drive, when they don't work that is.
 

dsmilees

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Mar 18, 2014
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Yes I've tried many DVD with movies on them. I'm not quite sure what's going on.

Update: It also reads my windows installation dvd and my resource dvds just fine.
 

dsmilees

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Mar 18, 2014
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Quick update: My drive was able to detect an older dvd of Robin Hood: Prince of Thieves. I'm not sure exactly what this means that it was able to accept an older one but not any newer ones.
 

1N07

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Feb 26, 2014
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Are there any drivers for the drive? You could try to re-install those.