DVD Drive wont load disc

brandon6531

Reputable
Mar 12, 2014
4
0
4,510
I installed a new DVD drive http://www.asus.com/Optical_Drives/DRW24B1ST/
i can open the tray and insert a disc but it wont load and there is no icon for it under my computer and its also not under device manager.

any help would be appreciated .

Intel i5-4670 @3.4
64 bit windows 8.1 Pro

 

d1rtydeedz

Honorable
Dec 19, 2013
279
0
10,960


Check all of your cables. You obviously have power but the data link may be bad. Try a new SATA cable. Make sure the SATA cable is plugged in to a SATA port on the motherboard.

Try on a different computer if you can. If none of that works, I'm with ^^...DOA.