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DVD Drive wont load disc

Tags:
  • Device Manager
  • Computers
  • Storage
  • Windows 8
  • DVD Drives
Last response: in Storage
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March 18, 2014 8:02:45 AM

I installed a new DVD drive http://www.asus.com/Optical_Drives/DRW24B1ST/
i can open the tray and insert a disc but it wont load and there is no icon for it under my computer and its also not under device manager.

any help would be appreciated .

Intel i5-4670 @3.4
64 bit windows 8.1 Pro

More about : dvd drive wont load disc

Best solution

a b G Storage
March 18, 2014 8:10:22 AM

Assuming you rebooted the machine after install it could be a bad SATA cable or MB port. Otherwise the drive is probably DOA.
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March 18, 2014 8:20:53 AM

ram1009 said:
Assuming you rebooted the machine after install it could be a bad SATA cable or MB port. Otherwise the drive is probably DOA.


Check all of your cables. You obviously have power but the data link may be bad. Try a new SATA cable. Make sure the SATA cable is plugged in to a SATA port on the motherboard.

Try on a different computer if you can. If none of that works, I'm with ^^...DOA.
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