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Need Help with X-Star Monitor setup (with video included)

Last response: in Graphics & Displays
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March 18, 2014 5:35:37 PM

Greetings everyone.

This is my 1st time on this forum, and I need serious help with the X-Star monitor. I've owned the Perfect Pixel X-STAR DP2710 LED since last December, along with a new custom built computer, but I never set both of them up, until March 15th for the 1st time. While the PC itself turns on and seems to work fine, the monitor, when turned on, there is never any picture display, but just a black screen, while the blue power light is blinking throughout. What I'm including in this thread, is a video I recorded that I originally showed to dream-seller on Ebay, and the specs of my custom made PC, from Magic-Micro (also from ebay). So can anybody please help me out with this? Thank you.

Screenshot of my specs.
*The GPU I have is GeForce GT610, which was installed for free*


Video: http://www.youtube.com/watch?v=Oeat2Ibc2sY
a b C Monitor
March 18, 2014 6:05:36 PM

* Try the monitor on a different computer with a different cable if you can. This might tell you if the monitors are broken.
* Try the computer with a different monitor. This might tell you if the video card is broken.

* Make sure you are using a dual link DVI-D cable (not a convertor or anything else):
The cable should have this many pins: http://fireuser.com/blog/what_does_dual_link_dvi_actual...
* Make sure the video card DVI-D plug has that many pins for dual link too.
* Try the other video card DVI-D port.
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March 18, 2014 6:56:48 PM

Ok, it's the only monitor I own, and I only have 1 video card, which is the GeForce GT610, and I only own 1 DVI-D cable (which came with the monitor). Plus everything that is hooked up on the motherboard is alright, after checking. But still no screen display.
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a b C Monitor
March 18, 2014 7:01:07 PM

dlg404 said:
Ok, it's the only monitor I own, and I only have 1 video card, which is the GeForce GT610, and I only own 1 DVI-D cable (which came with the monitor). Plus everything that is hooked up on the motherboard is alright, after checking. But still no screen display.


Hmm, try this... disconnect the monitor cable and turn the monitor on. Do you at least see a message on the monitor saying something like "no signal found"? If the monitor does not even show a message that it can't find a signal when you don't have the DVI cable plugged in, then maybe it means the monitor is defective.

On the other hand, if the monitor shows the message "no signal found" it can mean one of two things: either your video card/computer has a problem ... or the cable or plug on the monitor is broken.

Other than that, really the best solution is trying out the monitor on a different computer (maybe at a friend's house?)... or trying out the computer on a different monitor, as this usually will tell you which of the two is broken: your monitor or your video card/computer.
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June 18, 2014 6:44:54 PM

Thanks to those who helped. It was the PC itself that was the problem, due to shipping damage before. So the CPU had to be reseated, but it's all ok now.
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!