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Computer restarts randomly

hi just upgraded to an r9 270 dula x rescently i havnt had many problems but I have had to random restarts mainly when just carrying out normal activities and not playing on games. This time i was watching you tube videos then the screen locked up a crazy buzz sound came out from the sound and the computer restarted. I've had a look in the event log and theres loads of ati error messages. Heres a few ive copied and pasted around the time it happend.

0000000018: 2014-03-19 19:51:19:808 Exception: No value exists with that name.
Exception Called by: ATI.ACE.LOG.Foundation.Private.Settings::DeleteSetting processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Private, Version=4.5.5167.40621, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
************************************************************************************************************************

0000000016: 2014-03-19 19:51:19:788 GetTargetTemperatureInfo for (UDID = PCI_VEN_1002&DEV_6811&SUBSYS_E271174B&REV_00_4&10698843&0&0008A) returned : -1
Error Called by: ATI.ACE.CLI.Aspect.OverDrive5.Graphics.Runtime.RT_OverDrive5::Check processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(CLI.Combined.Graphics.Aspects2.Runtime, Version=4.5.5167.40645, Culture=neutral, PublicKeyToken=null)
------------------------------------------------------------------------------------------------------------------------

0000000017: 2014-03-19 19:51:19:788 GetMaxFanSpeedInfo for (UDID = PCI_VEN_1002&DEV_6811&SUBSYS_E271174B&REV_00_4&10698843&0&0008A) returned : -1
Error Called by: ATI.ACE.CLI.Aspect.OverDrive5.Graphics.Runtime.RT_OverDrive5::Check processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(CLI.Combined.Graphics.Aspects2.Runtime, Version=4.5.5167.40645, Culture=neutral, PublicKeyToken=null)
------------------------------------------------------------------------------------------------------------------------
0000000024: 2014-03-19 19:51:19:808 Exception: No value exists with that name.
Exception Called by: ATI.ACE.LOG.Foundation.Private.Settings::DeleteSetting processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Private, Version=4.5.5167.40621, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
************************************************************************************************************************

0000000025: 2014-03-19 19:51:19:808 Exception: No value exists with that name.
Exception Called by: ATI.ACE.LOG.Foundation.Private.Settings::DeleteSetting processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Private, Version=4.5.5167.40621, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
************************************************************************************************************************

0000000023: 2014-03-19 19:51:19:808 Exception: No value exists with that name.
Exception Called by: ATI.ACE.LOG.Foundation.Private.Settings::DeleteSetting processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Private, Version=4.5.5167.40621, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
************************************************************************************************************************
6 answers Last reply Best Answer
More about computer restarts randomly
  1. one thing i forgot to meantion is my power supply its a corsair 500 builder seriers, single rail, bronze. Please say this is a software fault not the power supply lol
  2. Try using the drivers that came with the card. Clean install, of course.
  3. Best answer
    try this first

    dl and install http://www.guru3d.com/files_details/display_driver_uninstaller_download.html
    power down
    power up into safe mode
    uninstall graphic drivers new and old and ccc using tool
    power down
    power up into windows
    go to amd's site to dl drivers
  4. Hi cheers for that I've done exactly what you've said touch wood its not my power supply id cry if it was cause ive only had it a few months. I do think it is software related tho because ive been playing bf4 on ultra setting and its never crashed then
  5. glad to help ya out
  6. matt20020 said:
    hi just upgraded to an r9 270 dula x rescently i havnt had many problems but I have had to random restarts mainly when just carrying out normal activities and not playing on games. This time i was watching you tube videos then the screen locked up a crazy buzz sound came out from the sound and the computer restarted. I've had a look in the event log and theres loads of ati error messages. Heres a few ive copied and pasted around the time it happend.

    0000000018: 2014-03-19 19:51:19:808 Exception: No value exists with that name.
    Exception Called by: ATI.ACE.LOG.Foundation.Private.Settings::DeleteSetting processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Private, Version=4.5.5167.40621, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
    ************************************************************************************************************************

    0000000016: 2014-03-19 19:51:19:788 GetTargetTemperatureInfo for (UDID = PCI_VEN_1002&DEV_6811&SUBSYS_E271174B&REV_00_4&10698843&0&0008A) returned : -1
    Error Called by: ATI.ACE.CLI.Aspect.OverDrive5.Graphics.Runtime.RT_OverDrive5::Check processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(CLI.Combined.Graphics.Aspects2.Runtime, Version=4.5.5167.40645, Culture=neutral, PublicKeyToken=null)
    ------------------------------------------------------------------------------------------------------------------------

    0000000017: 2014-03-19 19:51:19:788 GetMaxFanSpeedInfo for (UDID = PCI_VEN_1002&DEV_6811&SUBSYS_E271174B&REV_00_4&10698843&0&0008A) returned : -1
    Error Called by: ATI.ACE.CLI.Aspect.OverDrive5.Graphics.Runtime.RT_OverDrive5::Check processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(CLI.Combined.Graphics.Aspects2.Runtime, Version=4.5.5167.40645, Culture=neutral, PublicKeyToken=null)
    ------------------------------------------------------------------------------------------------------------------------
    0000000024: 2014-03-19 19:51:19:808 Exception: No value exists with that name.
    Exception Called by: ATI.ACE.LOG.Foundation.Private.Settings::DeleteSetting processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Private, Version=4.5.5167.40621, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
    ************************************************************************************************************************

    0000000025: 2014-03-19 19:51:19:808 Exception: No value exists with that name.
    Exception Called by: ATI.ACE.LOG.Foundation.Private.Settings::DeleteSetting processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Private, Version=4.5.5167.40621, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
    ************************************************************************************************************************

    0000000023: 2014-03-19 19:51:19:808 Exception: No value exists with that name.
    Exception Called by: ATI.ACE.LOG.Foundation.Private.Settings::DeleteSetting processID:00916 threadID:(CCCThreadNew:Runtime) domainName:(CCC.exe ) assemblyName:(LOG.Foundation.Private, Version=4.5.5167.40621, Culture=neutral, PublicKeyToken=90ba9c70f846762e)
    ************************************************************************************************************************



    Do you play Hearthstone by any chance?
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