Ton of BSOD's

TarsonisX

Reputable
Mar 18, 2014
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4,510
ASUS M4A88TD-V EVO/USB3 Motherboard

Phenom II x4 965 3.4Ghz

EVGA Geforce GTX 660 Superclocked latest drivers

16 GB 2x8GB Kingston ValuRAM KVR1333D3N9H/8G

1 TB WD10EZEX (in use for about a week)

650w PSU (forget brand off the top of my head but it's only a year or two old)

Standard onboard Realtek audio

Onboard LAN controller

4 port wall powered USB hub containing gamepad, webcam, portable drive, and headset


Here's what I know so far:

Problems began with three separate blue screens. Memory_Management, Bad_Pool_Header, and IRQL_IS_NOT_LESS_OR_EQUAL

Ran 7 RAM test passes, two with memtest86, and five with the windows tool all passed.

Those three bluescreens happened the same night within hours of each other while the computer was in various stages of activity, from playing a graphically intense game, to chatting on skype, to surfing the web.

Avast Antivirus and malwarebytes found nothing remarkable.

The IRQL message is most often associated with video driver issues, so I updated to the latest NVIDIA drivers, computer worked flawlessly all day, including playing the same game, before crashing while sitting idle late in the evening. Computer has not crashed while playing a game since the first night this all started.

A few days later, my boot drive (I thought) stopped spinning up, since it was 11 years old, I figured it might have been the source of the trouble. New hard drive installed, clean install of windows, drivers, and basic applications, computer ran perfectly for a day before crashing again, no message and crash dump didn't finish . Only record in error log was that the computer had recovered from the crash, nothing flagged before it.

3/13: Computer has done a single random reboot

3/13: Crashed again, this time with stop code 0x24 related to NTFS.sys...so my brand new hard drive might be bad.

3/13-present: Computer will occasionally refuse to boot, and all you'll hear is the noise of "SOMETHING" trying to start repeatedly i.e. a disc trying to spin, Can't open the case right now so I can't tell what. Same thing that happened the morning I thought my boot disk had died. fans etc will run normally, but I have to hold power and shut down in order to boot successfully when this happens.

One time, I have also received the dreaded "disc read error" black screen...first time I have EVER seen that in over 20 years of working with computers. Occasionally, computer will also take an exceptionally long time to move from the mobo splash screen to the windows loading screen

Several things jump out at me.

1. The bluescreen related to IRQL points to video card or RAM issues.

2. Memory_Management most obviously points to RAM but also could indicate hard drive problems or video card, which led me to conclude my boot drive was the problem, especially after it gave out altogether.

3. Memtest 86 showed my processor running incredibly hot...near 100 Celsius...and the manufacturer danger zone is only a little above 60. This was later confirmed by HWMonitor. Idle it runs at 50 with all fans at full speed, and close to 100 under heavy load. Graphics card runs at 38 idle and 70 under load.

4. If it IS a processor or video card problem, why in the world WOULDN'T the PC crash when playing a game (Titanfall, Elder Scrolls Beta) that keeps it consistently at its limits...including 100-101 degrees on the processor temp? But it will randomly crash when idle or streaming something flash based? And even that's not a sure thing, sometimes I can watch flash stuff for hours, other times the computer bsod's within seconds of the video starting.

Could it be my processor, RAM, or video card? Where does the sudden crashing of the brand new hard drive fit in? Could it be that the motherboard or power supply is failing and trying to take everything else with it?

Link to all successful crash dumps after new Hard drive and OS reinstall (should be another, but one of the crash dumps never finished, it just spent hours in the preparing data phase until I got fed up and powered off)

https://onedrive.live.com/redir?resid=E5219C988F3D0521%21105
 
Solution
Hi, I'm Jewel with Kingston Technical Support and would like to offer our assistance. Our part KVR1333D3N9H/8G comes with a lifetime warranty, it is still currently manufactured and can be replaced under warranty. We do not actually support your ASUS M4A88TD-V EVO/USB3 motherboard any longer, our information and the specifications on ASUS website should it supports up to 16GB populating the four DIMM slots with 4GB. So the part KVR1333D3N9H/8G is not supported on that motherboard but if it has been working for years then it works, if it's a new addition that could be the root of all the problems. Memtest86\86+ tests the memory flow in general through the RAM, CPU, and motherboard so if there were errors than they should have popped up...
run MEMTEST for a full pass www.memtest.org

May need to have the Boot Order so the DVD (or USB) as applicable is first in the BIOS (DEL on bootup).

*I know you ran Memtest86 so maybe running Memtest is a waste of time.

**If your CPU is running that hot maybe you need to re-mount the CPU heatsink as you may have done something wrong.
 

TarsonisX

Reputable
Mar 18, 2014
9
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4,510


Forgive my ignorance, but I was under the impression 86+ was considered the most "modern" version of the tool? What's the diff?

Yeah, I'm still using the stock cooler and preapplied paste that came with it, setup is 3 or 4 years old now, and I used to have this exact setup crammed in a very crowded mid tower. The day I installed the hard drive I moved everything over to a full tower with much better airflow. Regardless of what the root cause is I plan on getting an aftermarket cooler and paste. Is it possible that permanent damage has already been done though? Or would my PC be giving me even more crapfits than it is now?

As an aside, since my specific RAM is no longer in stock (at newegg at least), could someone please help me decipher the QVL for my mobo and find some replacements? I'd like to keep 16 gb if I could since I tend to use some memory hungry apps, but if I gotta go down to 8 I will.

http://www.asus.com/Motherboards/M4A88TDV_EVOUSB3/#support
 

kingstonhq

Honorable
Mar 11, 2013
329
0
11,160
Hi, I'm Jewel with Kingston Technical Support and would like to offer our assistance. Our part KVR1333D3N9H/8G comes with a lifetime warranty, it is still currently manufactured and can be replaced under warranty. We do not actually support your ASUS M4A88TD-V EVO/USB3 motherboard any longer, our information and the specifications on ASUS website should it supports up to 16GB populating the four DIMM slots with 4GB. So the part KVR1333D3N9H/8G is not supported on that motherboard but if it has been working for years then it works, if it's a new addition that could be the root of all the problems. Memtest86\86+ tests the memory flow in general through the RAM, CPU, and motherboard so if there were errors than they should have popped up when completing the full test but there's a chance that Memtest could be wrong.

Just somethings to think about, number one thing that jumps out at me from your description is the CPU temperature, next is the USB hub. The crash dumps all (except the one that didn't complete) primarily list various USB drivers and other peripheral drivers. Have you tried running the computer without the USB hub or other unnecessary peripherals connected? Or checked to see if there are any firmware updates available for the USB hub? If the PSU is the issue, you could get all sorts of errors that indicate anything that could have failed to get a proper amount of power and subsequently failed. If you suspect the PSU you can get a multi-meter to make sure it is outputting the correct amount of power from each connector. Your new HDD crashing is probably due to the crashes in general, the system cut off while it was performing a task which causes data corruption.

Outside of all that, what Kingston can do is set up a warranty replacement of the memory and get you a fresh set which should let you eliminate that as a possible issue. To get set up, please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you. Please be sure to have the memory on hand when you call.

Thank you for selecting Kingston as your upgrade partner.
 
Solution

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