Every time I load a game my computer reboots, !!PLEASE HELP!!

elit3 · Mar 19, 2014

hey,
I am a newbie to building pc's and recently (3/18/14) I built my own gaming rig. Though It seems I put it together just fine 5-15 mins in a game my computer reboots (or crashes, idk). I think it might have something to do with the psu but truly i just don't know at this point

All help is appreciated. Thank you

here are my specs;

sapphire dual-x r9 270
FX-4350
ASUS M5a97 r2.0
550 watt psu
4gb ddr3 ram

Bad_Kitty13 · Mar 19, 2014

try this first

dl and install http://www.guru3d.com/files_details/display_driver_uninstaller_download.html
power down
power up into safe mode
uninstall graphic drivers new and old and ccc using tool
power down
power up into windows
go to amd's site to dl drivers

elit3 · Mar 19, 2014

@Bad_Kitty13 trying it now

elit3 · Mar 19, 2014

when i tried the link it just downloaded some registry cleaner

Bad_Kitty13 · Mar 19, 2014

you probably clicked on the advertisement download

you have to go down the page to right above the coments you will see this

Download version 9.6 [ 28948 downloads | Report broken link ]
Download version 9.6.1 [ 3638 downloads | Report broken link ]
Download version 9.7.1 [ 14743 downloads | Report broken link ]
Download version 9.9.2 [ 20311 downloads | Report broken link ]
Download version 10.2.0 [ 14286 downloads | Report broken link ]
Download version 12.0 [ 19668 downloads | Report broken link ]
Download version 12.2 [ 21613 downloads | Report broken link ]
Download version 12.4 [ 28758 downloads | Report broken link ]

dl version 12.4

elit3 · Mar 19, 2014

at amd's website do I download ccc, and the latest beta driver. (Thank you for having patience by the way)

Bad_Kitty13 · Mar 19, 2014

no problem

just download the newest driver available first(ccc should install with the drivers)
if it doesnt include the ccc i can give you a link on amds site on where to dl it

photonboy · Mar 19, 2014

To verify, did you attach the Power Supply cables to the R9-270 graphics card?

You should also run MEMTEST www.memtest.org

(change the BIOS' Boot Order so the DVD/USB device is first)

elit3 · Mar 19, 2014

@photonboy yes

elit3 · Mar 19, 2014

@Bad_Kitty13 Im downloading it now, it crashed when i tried the first time

Bad_Kitty13 · Mar 19, 2014

if it still crashes the next step would be a clean install of the os. if it crashed when it was installing the drivers it sounds like there is some sort of confliction there.

elit3 · Mar 19, 2014

how would i do that

Bad_Kitty13 · Mar 19, 2014

you would use your win cd that you used to install on the build unless this is a factory pc

elit3 · Mar 19, 2014

when i started the download for the drivers it said
"Failed to detect system configuration"

elit3 · Mar 19, 2014

not factory, homebuilt

elit3 · Mar 19, 2014

ok, it is installing the drivers

Bad_Kitty13 · Mar 19, 2014

also are you running bios version 1006 or later?

elit3 · Mar 19, 2014

how do i tell???

Bad_Kitty13 · Mar 19, 2014

heres the steps to tell

http://pcsupport.about.com/od/tipstricks/ht/biosversysinfo.htm

and did the drivers fix it?

elit3 · Mar 19, 2014

2103? i think

Bad_Kitty13 · Mar 19, 2014

you should be fine with that. did the drivers fix your problem?

elit3 · Mar 19, 2014

is this good?

Bad_Kitty13 · Mar 19, 2014

your bios is the second newest version, if the drivers fixed your problem then you shouldnt worry about updating it

elit3 · Mar 19, 2014

awesome, thank you so much!!
im going to run heaven now. if i have any problems could i message you??

Bad_Kitty13 · Mar 19, 2014

yea thats fine

Every time I load a game my computer reboots, !!PLEASE HELP!!

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