Sign in with
Sign up | Sign in
Your question
Solved

Every time I load a game my computer reboots, !!PLEASE HELP!!

Last response: in Graphics & Displays
Share
March 19, 2014 4:42:25 PM

hey,
I am a newbie to building pc's and recently (3/18/14) I built my own gaming rig. Though It seems I put it together just fine 5-15 mins in a game my computer reboots (or crashes, idk). I think it might have something to do with the psu but truly i just don't know at this point

All help is appreciated. Thank you

here are my specs;

sapphire dual-x r9 270
FX-4350
ASUS M5a97 r2.0
550 watt psu
4gb ddr3 ram

Best solution

March 19, 2014 4:49:05 PM

try this first

dl and install http://www.guru3d.com/files_details/display_driver_unin...
power down
power up into safe mode
uninstall graphic drivers new and old and ccc using tool
power down
power up into windows
go to amd's site to dl drivers
Share
March 19, 2014 5:01:53 PM

@Bad_Kitty13 trying it now
m
0
l
Related resources
March 19, 2014 5:03:44 PM

when i tried the link it just downloaded some registry cleaner
m
0
l
March 19, 2014 5:06:40 PM

you probably clicked on the advertisement download

you have to go down the page to right above the coments you will see this

Download version 9.6 [ 28948 downloads | Report broken link ]
Download version 9.6.1 [ 3638 downloads | Report broken link ]
Download version 9.7.1 [ 14743 downloads | Report broken link ]
Download version 9.9.2 [ 20311 downloads | Report broken link ]
Download version 10.2.0 [ 14286 downloads | Report broken link ]
Download version 12.0 [ 19668 downloads | Report broken link ]
Download version 12.2 [ 21613 downloads | Report broken link ]
Download version 12.4 [ 28758 downloads | Report broken link ]

dl version 12.4
m
0
l
March 19, 2014 5:20:50 PM

at amd's website do I download ccc, and the latest beta driver. (Thank you for having patience by the way)
m
0
l
March 19, 2014 5:24:47 PM

no problem :) 
just download the newest driver available first(ccc should install with the drivers)
if it doesnt include the ccc i can give you a link on amds site on where to dl it
m
0
l
March 19, 2014 5:32:54 PM

To verify, did you attach the Power Supply cables to the R9-270 graphics card?

You should also run MEMTEST www.memtest.org

(change the BIOS' Boot Order so the DVD/USB device is first)
m
0
l
March 19, 2014 5:39:39 PM

@photonboy yes
m
0
l
March 19, 2014 5:41:16 PM

@Bad_Kitty13 Im downloading it now, it crashed when i tried the first time
m
0
l
March 19, 2014 5:43:54 PM

if it still crashes the next step would be a clean install of the os. if it crashed when it was installing the drivers it sounds like there is some sort of confliction there.
m
0
l
March 19, 2014 6:14:20 PM

how would i do that
m
0
l
March 19, 2014 6:17:42 PM

you would use your win cd that you used to install on the build unless this is a factory pc
m
0
l
March 19, 2014 6:19:31 PM

when i started the download for the drivers it said
"Failed to detect system configuration"
m
0
l
March 19, 2014 6:20:18 PM

not factory, homebuilt
m
0
l
March 19, 2014 6:48:23 PM

ok, it is installing the drivers
m
0
l
March 19, 2014 7:01:42 PM

also are you running bios version 1006 or later?
m
0
l
March 19, 2014 7:21:38 PM

how do i tell???
m
0
l
March 19, 2014 7:30:39 PM

2103? i think
m
0
l
March 19, 2014 7:36:52 PM

you should be fine with that. did the drivers fix your problem?
m
0
l
March 19, 2014 7:37:51 PM

is this good?

m
0
l
March 19, 2014 7:40:55 PM

your bios is the second newest version, if the drivers fixed your problem then you shouldnt worry about updating it
m
0
l
March 19, 2014 7:52:52 PM

awesome, thank you so much!!
im going to run heaven now. if i have any problems could i message you??
m
0
l
March 19, 2014 7:55:16 PM

yea thats fine
m
0
l
!