pc ERROR CHECK USB DEVICE shutdown 15 SECOUNDS

BigMike1982 · Mar 19, 2014

ok ths my PC space & every thing that i have is new out the box
& every thing is stall but when i turn on the pc i get
ERROR pc ERROR CHECK USB DEVICE shutdown 15 SECOUNDS
i check all that i no & re insall all the hardware to be safe
& now it not turn on
AMD
Radeon Memory Performance Series 16GB
WD Blue 1 TB Desktop Hard Drive: 3.5 Inch
AMD A10-5800K APU 3.8Ghz
MSI A88X-G45 GAMING FM2+ / FM2
MSI R9 270 GAMING 2GB 256-Bit GDDR5

Bad_Kitty13 · Mar 19, 2014

try disconnecting the usb connectors to your case it maybe a mangled connector

BigMike1982 · Mar 19, 2014

i did all that now nothing is turning on

Bad_Kitty13 · Mar 19, 2014

are you sure it was only the usb case connector? the one that goes from your case to the mobo, it is 1 cable. should be blue if usb 3.0 or black if usb 2.0

BigMike1982 · Mar 19, 2014

yep try that to & now it not turning on lol lol

Bad_Kitty13 · Mar 19, 2014

do you have everything disconnected (keyboard, mouse, etc)? if not try this and see if it will power on
if it does this with everything disconnected and the case usb disconnected i would return the product because the error is for faulty voltages in usb which indicates a faulty psu or usb ports on the main board

do you get any signs of life from the pc at all? psu fan case fans?

BigMike1982 · Mar 19, 2014

i was get life with that error & now nothing turn now so i just have try every thing
step by step & see any light come on

Bad_Kitty13 · Mar 19, 2014

is this a custom build or factory?
if it is factory just rma or return for a new one
if it is a custom build it will be kind of hard to identify which is the bad part

BigMike1982 · Mar 19, 2014

custom build i have time to try get to work if not i can just send all back for new parts

Bad_Kitty13 · Mar 19, 2014

i would take out the psu first make sure it isnt connected to anything...plug it in and if it isnt showing any signs of life then it is dead. you cant trouble shoot the rest of the build without a psu. most likey it is the case that is the culprit. bad wiring or mangled connector. could be mobo connectors as well but less likely

BigMike1982 · Mar 19, 2014

ok i have a psu tester i just test it power OK cd player come on hard drive come on
still no power on the mother board & no light or fans are not comeing on

can be on auto power safe mode when i was get that USB ERROR

Bad_Kitty13 · Mar 19, 2014

you could take out the cmos battery and put it back in see if that works

BigMike1982 · Mar 19, 2014

lol kk see what happens

BigMike1982 · Mar 19, 2014

WOW

WOW

still nothing i going F,THIS COMPUTER UP

Bad_Kitty13 · Mar 19, 2014

try with one stick of ram in slot1 no gpu in nothing connected to mobo other than power cables.see if you get a post beep or a debug light, or some sign of life like cpu fan

it may have been a short on the mobo/case and caused some damage, can you still rma? i dont know anything else to troubleshoot at this point. someone else may have some different ideas. but it sounds like its dead.

just to verify

you do have 24 pin mobo psu cable and cpu cable connected?

BigMike1982 · Mar 19, 2014

hhhhhhmmmmmm ??????
when i remove & install the RAM STICK the OC LIGHT on the board flickers with the power light flickers to
yes i have atx 24x4/8pin

Bad_Kitty13 · Mar 19, 2014

will it boot with 1 stick in slot 1?

BigMike1982 · Mar 19, 2014

only have one stick ram still

Bad_Kitty13 · Mar 19, 2014

if you have extra thermal paste you can try to reseat your cpu and check for bent pins on the cpu

Scott Crittenden · Mar 29, 2014

Sorry, no solution. Just assembled a system with this mobo today and a Richland 760K. Getting the same error message. Did you ever get it working?

Scott Crittenden · Mar 30, 2014

Got ours working today. We might have had a misplaced standoff in the case. Also removed the Intel ears from the Evo cooler backplate to eliminate any case interference.

pc ERROR CHECK USB DEVICE shutdown 15 SECOUNDS

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Admirable

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Admirable

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Admirable

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Admirable

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Admirable

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Admirable

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Admirable

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