Displayport to DVI Adaptor

jmsb · Mar 20, 2014

Desperately need an experts help, ive bought a new monitor, after my Dell E207 WFP finally died of old age. The new one, a Dell U2414H, doesn’t have a DVI outlet or a VGA outlet, it came with a mini Displayport to a Displayport lead. Dell’s tech support was absolutely abysmal and suggested I get a HDMI to VGA converter. I ordered one from Amazon, it arrived today and isn’t what’s needed……would someone, with a lot more knowledge than I have, please tell me what I need to get to link the mini Displayport on the Monitor to the Dell Dimension 8400 PC with a DVI and a VGA outlet.

Many thanks for any help and info that can be given.

Zickawesome · Mar 20, 2014

What kind of gpu do you have?

jmsb · Mar 20, 2014

Thanks for the quick reply Zickawesome, but I haven’t got a clue. Where would I need to look to find the info

Zickawesome · Mar 20, 2014

Okay, do you have a stationary computer or a laptpop? and How many outputs/inputs do you have on your screen and Craphics card/the other end where you put the cable?

Here is a link to find out what kind of graphics card you have:
https://www.youtube.com/watch?v=s1f4EYh1QEM

cst1992 · Mar 20, 2014

You could also check for your graphics card with dxdiag.
Just type dxdiag in the windows command prompt and go to display tab when it opens.

Deleted member 1272578 · Mar 20, 2014

So there is no Displayport output on your computer at all?

jmsb · Mar 20, 2014

Thank you for your replies.
It’s a 10 year old Dell Desktop Dimension 8400 PC with a DVI and a VGA outlet and no Displayport

RADEON X300

RADEON X300 Secondary

Zickawesome · Mar 21, 2014

Well, Correct me if i am wrong, But if i understand correctly. You have only displayport connection in your screen? AND you only have DVI AND VGA connections in your computer?

If i am right, why dont you just buy a Displayport to VGA adapter or DISPLAYPORT to DVI? Here's a link:

http://www.startech.com/AV/Displayport-Converters/

jmsb · Mar 21, 2014

Thanks for your time and trouble Zickawesome, - “Well, Correct me if i am wrong, But if i understand correctly. You have only displayport connection in your screen? AND you only have DVI AND VGA connections in your computer?”

“If i am right, why dont you just buy a Displayport to VGA adapter or DISPLAYPORT to DVI?”
“ Here's a link:”…. ‘Connect a DVI monitor to a single-mode DisplayPort output from your computer’…..i need to go the other way round

Zickawesome · Mar 21, 2014

jmsb · Mar 21, 2014

As you said, the displayport connection is on my screen? And i have DVI AND VGA connections on my PC. The link you gave goes to Startech’s DisplayPort Converters and clearly states their converters link DVI monitor to a DisplayPort output on a computer.
I need to link the displayport on a monitor to DVI outlet on a PC.

I have been reading posts and reviews all over the internet and I think a cable with male DVI plug on one end and a male HMDI plug on the other will work, which ive ordered and hopefully it’ll arrive tomorrow.

Zickawesome · Mar 21, 2014

jmsb :

Soz, i was thinking the other way around

Very sorry, but i hope your purchase really works out. Let me know?

And why not upgrade your computer?

Kekoh · Mar 21, 2014

Sounds like a DVI to HDMI cable would work?

jmsb · Mar 27, 2014

Thanks for the help its now working to a point, using a HDMI to DVI Adapter Cable, from Amazon and it only cost £ £4.49, http://www.amazon.co.uk/dp/B001TH7T2U
But I’m still having a problem.
The monitor hasn’t come with a XP Driver, and I get a warning notice every time I start my PC (Dell Dimension 8400). Being a complete PC novice, I asked on the Dell forum for help and advice, just to be told by the moderator “There is no Windows XP support for our newer monitors such as this U2414H. Dell only provided a Windows 7/8/8.1 driver. The U2414H User's Guide also only references Windows 7/8/8.1.”……some help.

This is no way to run and business and stay in business.

Can anyone please give me some advice, how I can get a driver or do I really need one, will not having a driver damage the monitor or PC.

Thanks for any help that can be given.

Kekoh · Mar 27, 2014

jmsb :

Not having the driver will not damage the monitor or PC in any way. The only issue you might experience is not being able to set the full resolution. The driver just tells the OS what it can do basically, but monitors now automatically send this data so no drivers are needed.

It's been awhile since I've used XP, so I'm not sure how the auto-detect works with monitors. If you are able to use the full resolution that the monitor is capable of, then don't worry about it.

jmsb · Mar 27, 2014

Kekoh, thanks for the quick reply and info. Knowing it’ll not damage the monitor is good to know. But, I also want to know how to get rid of the warning message when I start the PC. This new monitor has given me nothing but trouble since the day I unwrapped it, for which I blame the Dell sales and customer support departments, It isn’t really compatible with an old Dell PC, without a HDMI outlet and runs on XP, which they should have known and told me so.

Kekoh · Mar 27, 2014

jmsb :

Can you post a screenshot of the message? Depending on what type of message it is, there might be a way to suppress it.

jmsb · Mar 27, 2014

Thank you Kekoh, I don’t know how to post a picture on this forum but this is what the message says.
“Can not install this hardware. There was a problem installing this hardware.
STG463BN1LNLDELL U2414H
An error occurred during the installation of the device. A service installation section in this INF is invalid
Click Finish to close the wizard”

I did manger to post a picture on another forum where I asked for help.

http://www.xpforums.com/xp-monitor-driver-t931840.html

Kekoh · Mar 27, 2014

jmsb :

There is a rough workaround that should work.

Click Start > Run
Type Services.msc
Right Click "Shell Hardware Detection" and click Disable (If there is no disable, use Stop)
Basically just turn that service off.

There will be some effects of this though. If you ever plug in new hardware, it will not automatically detect and install. Also, if you put a CD/DVD in, it will not autoplay, you will have to manually open the disc from My Computer. To avoid the hardware detection issue, you could always enable the service again. You shouldn't be plugging in new hardware very often so I don't think this will have too much of an effect.

sora · Mar 28, 2014

Try using Device Manager to install the driver. Have you also tried rollbacking the driver/disabling it?

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