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Spilled a little water on my laptops touch pad.What to do now?

Last response: in Laptops & Notebooks
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March 20, 2014 8:10:28 AM

Hi all,

I have a got a hp pavilion g6 2301ax which is under warranty(accidental damage included).

I just spilled some water on the touch pad.I immediately cleaned it from outside but it is not functioning anymore.I have also filed a complaint for the
touchpad to be replaced.

Please suggest a good story(Hp asks the reason for water damage in written) to tell to the technician so that there won't be any problem in getting the touchpad replaced.

Best solution

March 20, 2014 9:11:21 AM

Tell them the truth. That's why you paid for accidental damage.
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March 20, 2014 11:57:03 AM

digicat said:
Tell them the truth. That's why you paid for accidental damage.


thanks digicat,you saved me from a lot of confusion :) 
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