Display Problem in new 22" Dell S2240L LED Monitor

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vanderluzt

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Hi,
I just bought a 21.5" Dell S2240L LED monitor for my PC desktop yesterday. The videos look fine, so do the pictures. But the text and icons do not display properly. Though perfectly legible, the text in a Word document or icons on the desktop or the content on Web sites while browsing do not appear steady but vibrate and flicker and get slightly distorted. Also, at times, there are white horizontal lines that appear to move from top to bottom.

I installed the device drivers that came with the LED monitor. But the problem still remains.

My system is running AMD Athlon II X3 440 processor on MSI 880GMA-E45 motherboard with 2X2GB Kingston DDR3 RAM. The OS is Windows 7 Ultimate Ed. 32bit.

Just to mention that prior to this LED monitor, I was using an old CRT monitor [Samsung SyncMaster 773 DFX]. The white horizontal lines used to appear even in this old monitor. But the text and icon display used to be just fine.

Can somebody help with this display problem?
 
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vanderluzt

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Thanks for the reply. Is this a compatibility issue and not a problem of the new monitor?

My motherboard was assembled way back in September 2010. The inbuilt graphic display adaptor on the motherboard is ATI Radeon HD 4250. It does not have any graphics add-on card installed.

Forgive the ignorance, but how do I update the GPU? Should I download only the graphic card drivers or motherboard/BIOS drivers from the MSI website?



 
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ThePaperAirplane

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By upgrading gpu I meant buying a graphic card. You could check the official website and download the latest driver. Just updating/reinstalling your graphic driver might do the trick. Of course you can also check your VGA or dvi cable make sure there isn't a broken/bent pin.
 
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vanderluzt

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Actually, the first thing I did was check the VGA cable, both at the monitor and CPU ends. I unscrewed them and then screwed them back on. No change.

From where do I update the graphic drivers? There is a graphic wizard installed on my system that goes by the name of ATI Catalyst Control Center by AMD. It has an option to check for driver updates, clicking which takes me to the following links on the AMD website:

http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+32

The first link above appeared when I specified ATI Radion HD 4000 series [mine is 4250] while the second link seems to be the most recent but general update.

The MSI website also has Live Updates for motherboard and graphic drivers on the link below:

http://www.msi.com/service/download/

Could you let me know which specific site and drivers I should install from the above mentioned links? My system configuration is already specified above.

One more thing. This problem of text distortion/flickering seems to occur only when the screen resolution is set to "1920x1080 (recommended)". When I switch to the next lower res "1360x768", the display seems okay.



 
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vanderluzt

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Actually, I tried two of the driver sites mentioned earlier, the Live Update from MSI site and one of the AMD sites. Problem is still there.

The link you sent has ATI System Drivers for 7xx/8xx/SB7xx/SB8xx Series. Will this work for the Radion 4250 series?



 
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vanderluzt

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Thanks. I am downloading the ATI System & VGA Drivers as suggested. Since it's a large file and my connection is slow, it's going to take some time.

I just spoke to the dealer. He was of the opinion that this may not be a driver related issue. He asked me to use the HDMI port instead of the VGA port. He says being a full HD monitor, it is possible that 1920x1080 resolution might work smoothly only on HDMI port. I don't have a HDMI cable. But I'll try it after installing the drivers. Any thoughts on this?



 
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ThePaperAirplane

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Yes that could be the problem as well but with a small possibility, I have connected a vga cable to a 1080p and it worked fine. If driver update doesn't fix your problem, then I think it's time to check your monitor. You could test it on different PCs and see if you still have the issue. If your monitor isn't defective, then I think you should consider buying a gpu and give it a try as it is better to have one (even low end one) for 1080p screen anyways.
 
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vanderluzt

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I am afraid I could not download the suggested drivers. The file size is too large and my broadband connection is not the best. However, I did try to install the graphic drivers from the AMD site as well as Live Update from MSI site, both of which did not resolve the problem.

I am visiting the dealer tomorrow to get a HDMI cable and see if that works. One would think if 1080 pixel is a problem with VGA cable, then it would affect the videos as well. In my case, only the text and icons vibrates/flickers and horizontal white lines appear across the screen when browsing. And this happens off and on, not regularly.



 
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vanderluzt

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Apologies for the delayed reply. Using the HDMI cable did not resolve problem. Finally, I managed to connect the monitor to another system and use it for a few hours. It was working just fine with no flickering. So I guess the problem is with my system, probably the graphic card. I've been using the monitor with my system for over a week now and the flicker is minimal. I will update the driver from the suggested link soon and see what happens. Thanks for the help.



 
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AniAM

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Did you change your GPU? I'm asking because I'm going to have a R7 250. Trying to be assured if AMD works with this monitor in a fine way or not. Whats your latest status? Flickering,icon problems are still happening?
 
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Sudheer singh

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I too have this monitor..It is a very good monitor with eye popping visuals..It will be more amazed with a better GPU..Regarding the flickering,changing the cables wont work..updating the GPU driver and monitor drive may fix the issue..update the GPU driver via Device manager..
 
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iamrockman

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I too faced the same issue in a new Dell monitor of same model. In my case, my mobile was kept near by and electromagnetic interference was causing this issue. Remove any such devices and see the result.
 
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Spitfire7

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What was the final outcome of your tests. I just upgraded to a new GTX 970 card using HDMI for the first time and I am now having this issue. I hooked up the VGA/DVI cable and it worked perfectly. Its something having to do with the HDMI. Any updates?
 
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