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Need help diagnosing the Real tek PCI: PXE-E61 Error

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March 20, 2014 10:33:37 AM

Hey guys,

A few months ago I had this issue come up and my computer would blue screen with the error of Kernel_Data_Input_error and then reboot and would not start Windows saying that the PXE-E61: Media test failure, check cable.
Reboot and select proper boot device.. etc

Now usually if I left the computer alone for a bit unplugged and off it would work again afterwards. Now it's gotten to the point where I turn my computer on and after 5 minutes of being on it it'll do the same error..

This is an Inspiron 15 and I have absolutely no idea on how to fix this error.. If anyone could help me out that'd be very much appreciated.
a b G Storage
March 20, 2014 10:36:21 AM

PXE error? Thats a network boot. Go into your bios and make sure your boot orders correct.

Also posting your minidumps might help. I prefer mediafire.
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a b G Storage
March 20, 2014 10:41:21 AM

^That. Make sure network boot is not one of the active choices you've made.
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March 20, 2014 10:42:32 AM

mouse24 said:
PXE error? Thats a network boot. Go into your bios and make sure your boot orders correct.

Also posting your minidumps might help. I prefer mediafire.


I made sure the boot orders were correct and that Hard drive was at the top. Also I did a diagnostics check and it says that the Hard drive isn't detected. But I guess that makes sense considering it says insert a proper boot device after the PXE error..? I should also mention that before it would crash, something in my computer would click about 6 times real fast and then it would crash.

Also how would I get the minidumps?
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a b G Storage
March 20, 2014 10:45:06 AM

That fast click could be your hard drive. It may have opted for early retirement. How old is this PC?
If you are able to get it running, back up any data of any importance to external media ASAP. You may need to replace the HDD and then use the recovery media to reload everything.
Incidentally, if you use Firefox and/or Thunderbird, Mozbackup is a very nice free program to back them up.
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March 20, 2014 10:57:04 AM

Onus said:
That fast click could be your hard drive. It may have opted for early retirement. How old is this PC?
If you are able to get it running, back up any data of any importance to external media ASAP. You may need to replace the HDD and then use the recovery media to reload everything.
Incidentally, if you use Firefox and/or Thunderbird, Mozbackup is a very nice free program to back them up.


Alright I'll try backing everything up in the meantime. Also the laptop is only about a year and a half old. I tried opening the PC before to incidentally check on the hard drive but after taking all the screws out the casing at the bottom didn't come off.. is there a special way to do this? Most laptops I've worked with have been a lot easier to work with compared to this, so if you know of any manuals for Inspiron 15's that'd be awesome
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a b G Storage
March 20, 2014 11:30:41 AM

I'm with Onus on this one. Your drive is probably dieing. After backing up everything, try using the drive manufacturer tools to test if its dieing.
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a b G Storage
March 20, 2014 11:34:53 AM

Check on Dell's web site; they may have service manuals (I know HP and Lenovo both do).
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