Dell Inspiron 3847 with EVGA GeForce 560ti + Thermaltake TR2 600W (NOT WORKING!) (HELP!)

Damienhamburger

Reputable
Mar 20, 2014
8
0
4,510
I just bought a Dell Inspiron 3847 brand new from best buy. I also bought an Nvidia GeForce 560ti and a thermaltake TR2 600W PSU. I've correctly put both of these things inside my computer but i get no input on my monitor. I even put a Nvidia GT 610 in and that also has no input. The only way i have input is when i use my on-board graphics. Can someone help? I'm not sure whats going on. I don't know if my Motherboard can handle it... but it has a PCI x16 slot... HELP!

Computer is Stock currently.
Specs:
Intel i3-4130 Dual Core
8GB's of RAM
1TB hard drive.
CURRENTLY: 300W stock dell processor.
 

Damienhamburger

Reputable
Mar 20, 2014
8
0
4,510



My BIOS is on Windows 8.1 and it says nothing about PCI slots.

 

Damienhamburger

Reputable
Mar 20, 2014
8
0
4,510
 

Damienhamburger

Reputable
Mar 20, 2014
8
0
4,510


My friend brought over his HDMI mini and it didn't work either. My monitor is a Samsung and it only has a VGA or HDMI input in the back.

 

Damienhamburger

Reputable
Mar 20, 2014
8
0
4,510


Well i got the GeForce GT610 to work somehow, but the 560ti still doesn't. Does that help? Also i'm running on the 600W PSU so that's working correctly.
 

El Anticorrupt

Reputable
Dec 25, 2014
1
0
4,510

if your OS is windows 8 or 8.1 this is your problem and solution.

WHAT I DID ON MY (Dell 3847) is shutdown. On start I clicked, F12, this opened the window that contained the UEFI. Go down to UEFI and turn if to off OFF.

I did NOTHING else. I shut down the computer. I then installed the video board (GeForce 9500) and connected my monitors. Started the computer and the windows opened.

Don't forget to go back and turn UEFI on again.

Below is the talk I had with NVIDIA.. Below that is the instructions I was told to follow.



06:57:11 PM] Hi, my name is Sonal. How may I help you?
[06:58:52 PM] Stan Weidenhammer: I am trying to install a Geforce 9500 in a dell 3847 computer. All I get is a blank screen
[06:59:33 PM] Sonal: I apologize for the inconvenience caused.
[06:59:36 PM] Sonal: Please let me know the OS
[07:00:12 PM] Stan Weidenhammer: windows 8.1
[07:01:06 PM] Stan Weidenhammer: I understand the trouble is security boot
[07:02:07 PM] Sonal: Yes Stan, we need to disable secure boot and enable legacy mode in the BIOS settings
[07:02:49 PM] Stan Weidenhammer: How do I go about doing this
[07:03:03 PM] Sonal: http://nvidia.custhelp.com/app/answers/detail/a_id/3156/kw/uefi
[07:03:43 PM] Stan Weidenhammer: OK, is this all the instruction I will need
[07:04:17 PM] Sonal: Yes Stan, you need to follow the steps as mentioned in the link, that will help
[07:05:45 PM] Stan Weidenhammer: thank you, I appreciate it

When installing an after-market graphics card into a certified Windows 8 PC with UEFI enabled, the system may not boot.

Answer ID 3156 | Published 10/25/2012 03:12 PM | Updated 02/21/2013 07:49 AM
When installing an after-market graphics card into a certified Windows 8 PC with UEFI enabled, the system may not boot.

When an after-market graphics card is installed into a motherboard with UEFI enabled in the system BIOS, or if the system is a certified Windows 8 PC with Secure Boot enabled, the system may not boot.

UEFI is a new system BIOS feature that is provided on most new motherboards. A UEFI system BIOS is required in order for the Windows 8 Secure Boot feature to work. Secure boot is enabled by default on certified Windows 8 PCs.

In order to get the PC to boot with a graphics card that does not contain UEFI firmware, the end-user must first disable the secure boot feature in the system's SBIOS before installing the graphics card.

Note: Some system SBIOS's incorporate a feature called compatibility boot. These systems will detect a non-UEFI-enabled firmware VBIOS and allow the user to disable secure boot and then proceed with a compatibility boot. If the system contains a system SBIOS the supports compatibility boot, the user will need to disable secure boot when asked during boot process

Instructions for manually disabling secure boot:

1) Power down the system

2) Remove the NVIDIA Add-in card

3) Boot the system using integrated graphics

4) Enter CMOS settings. CMOS settings can usually be accessed during boot, typically by pressing one of F1, F2, F8, F12, or Delete (depends on the system firmware) Alternatively they can be accessed in Windows 8 as follows: http://www.makeuseof.com/tag/how-to-access-the-bios-on-a-windows-8-computer/

5) Set Secure Boot to disabled