Hey all, not sure I'll get much help from Corsair on this one so I figured I'd go where I always get the best help and advice... right here at Tom's!
And sorry in advance for the long post!
I've been using my H100i on my first build for a few (3) months now, haven't had many problems with it other than the stock fans were so loud I could hear them with headphones cranked so loud they hurt! Anyways, replaced the stock with SP120 PWM High Performance and they are so quiet all I hear is the great volume of air they push (sweet!).
BUT, Corsair Link software (for future reference I don't have a Link Commander and will refer to the software as simply Link) reports the Max RPM of these new fans (and if I recall correctly the stock ones as well) at significantly less then what they should be. At first they were reported as approx. 2070RPM (should be 2350), then after a BSOD during OC stress testing they were reported as 2017(fan1) and 2023(fan2). Also after that BSOD (had a couple others previously due to game issues- State of Decay anyone?- with no problems ), Link was no longer able to implement the custom fan curve I had set. While monitoring the fans and curve in Link I even noticed that the "tracker bar" for the temps. in the curve graph would disappear after a short while.
So, I deleted my profile, un-installed link, re-booted my rig and re-installed Link. This is not a problem and I'd do that as many times as required while I stabilize my OC. BUT... although that corrected my issues with the fan curve it works now only if I start Link with windows, otherwise the fans are stuck at the lowest set point. AND the fans max RPM seems to be dropping every time I do this. I've had to do it twice now, first time max RPM dropped to 2001(fan1) and 2008(fan2) and this time they are at 1979(fan1) and 1989(fan2).
I've tried opening a ticket about this with Corsair support but after I fill out the ticket subject and the description and fill out the product info the submit button disappears. Tried several times same result.
At this point I'd just as soon RMA the thing but opening an RMA ticket also causes the submit button to disappear!?!
Thanks for reading and if you can PLEASE HELP!
And sorry in advance for the long post!
I've been using my H100i on my first build for a few (3) months now, haven't had many problems with it other than the stock fans were so loud I could hear them with headphones cranked so loud they hurt! Anyways, replaced the stock with SP120 PWM High Performance and they are so quiet all I hear is the great volume of air they push (sweet!).
BUT, Corsair Link software (for future reference I don't have a Link Commander and will refer to the software as simply Link) reports the Max RPM of these new fans (and if I recall correctly the stock ones as well) at significantly less then what they should be. At first they were reported as approx. 2070RPM (should be 2350), then after a BSOD during OC stress testing they were reported as 2017(fan1) and 2023(fan2). Also after that BSOD (had a couple others previously due to game issues- State of Decay anyone?- with no problems ), Link was no longer able to implement the custom fan curve I had set. While monitoring the fans and curve in Link I even noticed that the "tracker bar" for the temps. in the curve graph would disappear after a short while.
So, I deleted my profile, un-installed link, re-booted my rig and re-installed Link. This is not a problem and I'd do that as many times as required while I stabilize my OC. BUT... although that corrected my issues with the fan curve it works now only if I start Link with windows, otherwise the fans are stuck at the lowest set point. AND the fans max RPM seems to be dropping every time I do this. I've had to do it twice now, first time max RPM dropped to 2001(fan1) and 2008(fan2) and this time they are at 1979(fan1) and 1989(fan2).
I've tried opening a ticket about this with Corsair support but after I fill out the ticket subject and the description and fill out the product info the submit button disappears. Tried several times same result.
At this point I'd just as soon RMA the thing but opening an RMA ticket also causes the submit button to disappear!?!
Thanks for reading and if you can PLEASE HELP!