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[Problem] Extreme nvidia driver issues.

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  • Computers
  • Graphics Cards
  • Graphics
Last response: in Graphics Cards
March 21, 2014 11:37:03 AM

Hello everyone, I received this computer long ago on christmas 2012, why did I get an HP computer? I have no idea. Well, the summer after, my friend sold me his gtx 670 for a large chunk off the price, so I took it. I installed that graphics card, and it worked like a charm (other than the 6 beeps but it didn't let me even access bios to go into legacy boot anyways.) Regardless, it didn't matter because it worked. I had that for a while, then my hard drive started acting up. So we got that replaced, and decided to go into the whole graphics card beeping problem as well. We installed the old graphics card to be able to access the bios, turned it on legacy boot, disabled fast boot, and put the new one back in after a full start up. This time, after multiple restarts and confirming that the graphics card was installed into the computer correctly, it just wasn't picking up ANY signal at any point of time. So, we got our warranty on it, and got a BRAND NEW Gtx 670, which is extremely beneficial for me considering what I paid for the first one, but back to the point. We put the bios back to legacy boot and fast boot back off, put the card in, same exact problem. What I think it is is HP's stupid motherboard not allowing any new/foreign hardware because they only want us using their stuff. But, there's a different current issue. We installed the old card back in for the time being, (Nvidia GT 640) and it works fine, but I can't play games. I constantly get the "Bsod" (The windows 8 one is nothing like the older ones) and so I managed to install a crash report program before it went bsod again, turns out I need to update my drivers, so I do so, and now I don't get the Bsod, but EVERY time I play a game or sometimes when I'm not even in a game, the nvidia drivers stop responding. The most common resolution is to downgrade the drivers, but when I do that, it gives me a bsod. Please please help. I don't want to resort back to console gaming, I'm getting way to many errors and I just want it resolved.

More about : problem extreme nvidia driver issues

a c 84 U Graphics card
March 21, 2014 11:41:13 AM

You put a GTX 670 in a stock Dell prebuilt computer?
I'm surprised your PSU didn't smoke up and die the minute you put the 670 in.
Get a GOOD 500W PSU atleast.
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a c 151 U Graphics card
March 21, 2014 11:44:16 AM

Strange that the video card worked in legacy mode before and not any more.

Can you confirm that it stayed in legacy mode.

Disabling Secure Boot also requires you to type a 4 digit code into the bios the first time after disabling it as well.

Make sure all this is done with the old card before swapping it out.

In a real pinch, some video card makers will give you a bios update for the card to make it uEFI compatible(this is the reason for legacy mode to begin with and it is not just HP, I think ALL windows 8 systems have this set by default.).

@cst1992, PSU's in dells and HP systems just shut off and do not blow up. It has been many years since blowing up power supplies in all but the cheapest systems was an issue.

This is not to say you can not hit up a store and grab a shiny new "500 watt" power supply that has less power on the 12 volt rail than a modern 300 watt and will blow up.
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March 21, 2014 11:45:00 AM

cst1992 said:
You put a GTX 670 in a stock Dell prebuilt computer?
I'm surprised your PSU didn't smoke up and die the minute you put the 670 in.
Get a GOOD 500W PSU atleast.


Err, no. That's not really the issue.. the parts in my computer have the power to use the GTX 670, and I'm a bit upset that you didn't even read the thread, as it's not even Dell.

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March 21, 2014 11:46:28 AM

nukemaster said:
Strange that the video card worked in legacy mode before and not any more.

Can you confirm that it stayed in legacy mode.

Disabling Secure Boot also requires you to type a 4 digit code into the bios the first time after disabling it as well.

Make sure all this is done with the old card before swapping it out.

In a real pinch, some video card makers will give you a bios update for the card to make it uEFI compatible(this is the reason for legacy mode to begin with and it is not just HP, I think ALL windows 8 systems have this set by default.).


Yes, we entered that 4 digit code when we first disabled it, and like I said we fully started up the computer and checked it again then shut it down. But when they sent me the new GPU, nothing came with it.
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a c 151 U Graphics card
March 21, 2014 11:49:02 AM

Very strange. Is it still beeping or just silent?

Do you have onboard video by any chance? Last system I swapped a card on (And H8 1549 i think) also have onboard video(working just had to remove the covers from the dvi port), just want to make sure it is not trying to post on that.

At least your card seems to get updates. The crappy 7570(re badged 6570) does not even work with AMD drivers and HP has no proper Windows 8.1 drivers for it(HDMI monitors only run 2 resolutions and CCC is not functional to disable it). The card is plenty fast for the user who has it, but the driver issues are a bit of a killer for older software.
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March 21, 2014 11:54:37 AM

nukemaster said:
Very strange. Is it still beeping or just silent?

Do you have onboard video by any chance? Last system I swapped a card on (And H8 1549 i think) also have onboard video(working just had to remove the covers from the dvi port), just want to make sure it is not trying to post on that.

At least your card seems to get updates. The crappy 7570(re badged 6570) does not even work with AMD drivers and HP has no proper Windows 8.1 drivers for it(HDMI monitors only run 2 resolutions and CCC is not functional).


I'm not using Windows 8.1, I'm using windows 8. And also, I don't believe that the i7-3770 has onboard video, but you can correct me if I'm wrong.. I think only the 3770K has it. I also run on HDMI. Edit: It is silent.
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a c 84 U Graphics card
March 21, 2014 11:57:52 AM

zaakery said:
cst1992 said:
You put a GTX 670 in a stock Dell prebuilt computer?
I'm surprised your PSU didn't smoke up and die the minute you put the 670 in.
Get a GOOD 500W PSU atleast.


Err, no. That's not really the issue.. the parts in my computer have the power to use the GTX 670, and I'm a bit upset that you didn't even read the thread, as it's not even Dell.


I'm sorry, I misread perhaps.
In any case, the stock PSU's in prebuilt computers are hardly powerful enough(you can assume never) to run cards like the 670. A 300W PSU in such computers is around 18A on the +12V rail, and a 670 will use that much current for itself(not really, the card uses 170W at full load).
nukemaster said:


This is not to say you can not hit up a store and grab a shiny new "500 watt" power supply that has less power on the 12 volt rail than a modern 300 watt and will blow up.

I know. I seem to recall telling you once that my 450W had only 14A on the +12V rail, which equates to only 168 W.
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March 21, 2014 11:58:54 AM

cst1992 said:
zaakery said:
cst1992 said:
You put a GTX 670 in a stock Dell prebuilt computer?
I'm surprised your PSU didn't smoke up and die the minute you put the 670 in.
Get a GOOD 500W PSU atleast.


Err, no. That's not really the issue.. the parts in my computer have the power to use the GTX 670, and I'm a bit upset that you didn't even read the thread, as it's not even Dell.


I'm sorry, I misread perhaps.
In any case, the stock PSU's in prebuilt computers are hardly powerful enough(you can assume never) to run cards like the 670. A 300W PSU in such computers is around 18A on the +12V rail, and a 670 will use that much current for itself(not really, the card uses 170W at full load).


But the thing is, is that it worked before. But now even with a brand new one it doesn't work.
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a c 151 U Graphics card
March 21, 2014 12:02:28 PM

The 3770 does have onboard video for sure. Now if the board allows you to use it is another question.
http://ark.intel.com/products/65719/

Most Intel CPU's after the first generation i3/i5/i7's have onboard video now. In the first generation(like i5 750 and i7 920's) only lower end models have onboard video.


If the system is not beeping look to see if the system has 2 dvi ports covered with a plate and to torx screws. If it does see if it is posting on that instead.

I am trying to find a reason why a system that DID work before would not now.

Last I checked the HP Envy H8's had a 460 watt or something power supply.
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a c 84 U Graphics card
March 21, 2014 12:02:35 PM

What is your power supply?
nukemaster said:

Last I checked the HP Envy H8's had a 460 watt or something power supply.


I'm doubtful it's sufficient, even if it's not a noname power supply. I've seen online systems with "650W" power supplies and CPU's like the 3770k, 16GB RAM, all the perks.
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March 21, 2014 12:04:54 PM

nukemaster said:
The 3770 does have onboard video for sure. Now if the board allows you to use it is another question
http://ark.intel.com/products/65719/

If the system is not beeping look to see if the system has 2 dvi ports covered with a plate and to torx screws. If it does see if it is posting on that instead.

I am trying to find a reason why a system that DID work before would not now.

Last I checked the HP Envy H8's had a 460 watt or something power supply.


cst1992 said:
What is your power supply?


I have an Envy Phoenix, my power supply is 650 watt, and how would I tell if it is "posting" to it instead?
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a c 84 U Graphics card
March 21, 2014 12:07:13 PM

Connect your monitor cable, if it boots up, it means it's posting(POST -> Power On Self Test).
Also, if you can, post a picture of your PSU sticker. It probably is some chinese PSU.
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a c 151 U Graphics card
March 21, 2014 12:08:08 PM

Plug a monitor into the onboard video and try to boot the system, if you see the HP logo, it is posting.

Image from PCworld. Do you have those 2 plates over the USB 3.0 ports? The H8 looks the same on the back as this. under those caps, it had DVI ports.
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a c 84 U Graphics card
March 21, 2014 12:09:51 PM

Is that a mirrored image? It looks strange.
Not necessarily the HP logo, it should show the motherboard manufacturer's logo or BIOS logo(such as Intel's logo or American Megatrends). The HP logo may also mean the monitor powering on(It does that on my PC).
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a c 151 U Graphics card
March 21, 2014 12:10:39 PM

The board is upside down(and on the other side of the case as a result). It is kind of a BTX but not BTX.

HP has done this for a while now.
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March 21, 2014 12:14:12 PM

nukemaster said:
Plug a monitor into the onboard video and try to boot the system, if you see the HP logo, it is posting.

Image from PCworld. Do you have those 2 plates over the USB 3.0 ports? The H8 looks the same on the back as this. under those caps, it had DVI ports.


The back of my computer currently looks exactly like this.
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a c 151 U Graphics card
March 21, 2014 12:19:22 PM

Sorry to be so low on options, but I think it is the same board the Envy H8's get and so far they have taken video card changes without any issues aside of removing secure boot and enabling legacy mode.

So yeah, if the system does NOT beep, I would see what the onboard video is doing(by trying to plug a monitor into it) just in case.

If it is still beeping, we need to make sure that those video card power plugs are firming connected and the pci card is full seated. Remove and re-insert the card if needed. You have already confirmed all bios settings are correct.
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March 21, 2014 12:21:56 PM

nukemaster said:
Sorry to be so low on options, but I think it is the same board the Envy H8's get and so far they have taken video card changes without any issues aside of removing secure boot and enabling legacy mode.

So yeah, if the system does NOT beep, I would see what the onboard video is doing(by trying to plug a monitor into it) just in case.

If it is still beeping, we need to make sure that those video card power plugs are firming connected and the pci card is full seated. Remove and re-insert the card if needed. You have already confirmed all bios settings are correct.

Yes, it is not beeping. The workers at Hewlett-Packard told me that my system was able for installation of the GTX 670 specifically, so I don't think that is quite the issue especially that it was working before. Edit: My first priority is to get my original GPU straight. My GT 640 is not performing correctly.
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a c 151 U Graphics card
March 21, 2014 12:40:18 PM

Make sure the 640 cooler is clean and try to uninstall all driver and just use the ones HP has on its website. I have seen strange issues with some systems using custom cards/boards.

If you tell windows to allow you to select a driver you should see copies of all the drivers the card has used, this may allow you to roll back to an older driver that did work before the 670 was installed.
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March 21, 2014 1:21:01 PM

nukemaster said:
Make sure the 640 cooler is clean and try to uninstall all driver and just use the ones HP has on its website. I have seen strange issues with some systems using custom cards/boards.

If you tell windows to allow you to select a driver you should see copies of all the drivers the card has used, this may allow you to roll back to an older driver that did work before the 670 was installed.


But the thing is, my 640 was working like a charm no less than 24 hours ago. What could taking it out, putting in the 670, then taking the 670 back out and the 640 back in possibly do to it?
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a c 151 U Graphics card
March 21, 2014 4:28:37 PM

It should do nothing unless the 640 was somehow damaged.

Do you have another system to test the 640 in?

While your systems power supply should be up to the task, it may still be worth testing as any hardware can fail and it tends to happen at the worst times.
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a c 84 U Graphics card
March 21, 2014 10:11:40 PM

What about static?
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March 22, 2014 2:56:34 PM

nukemaster said:
It should do nothing unless the 640 was somehow damaged.

Do you have another system to test the 640 in?

While your systems power supply should be up to the task, it may still be worth testing as any hardware can fail and it tends to happen at the worst times.


No, I do not have another system to test it in. I don't understand how it could have been damaged, would it perform if it was? Is it possibly a windows issue?
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a c 151 U Graphics card
March 22, 2014 5:07:25 PM

If a card is damaged(not fully broken) it may still appear to work, but fail at random times. Damage to the card or the board may cause this issue.

It is very hard to be sure without another system to test on.

From time to time things can get messed up on Windows, but I have never had this from simply removing a card. I have swapped cards on my system many times for testing other cards and configurations without any issues(even going back and froth from Nvidia to AMD).
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March 22, 2014 6:36:32 PM

nukemaster said:
If a card is damaged(not fully broken) it may still appear to work, but fail at random times. Damage to the card or the board may cause this issue.

It is very hard to be sure without another system to test on.

From time to time things can get messed up on Windows, but I have never had this from simply removing a card. I have swapped cards on my system many times for testing other cards and configurations without any issues(even going back and froth from Nvidia to AMD).

It's the drivers crashing, not the card. The older driver works perfectly, other than a frequent bsod, and the updated driver DOESNT bsod, but frequently crashes and recovers.
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a c 151 U Graphics card
March 22, 2014 7:29:14 PM

Drivers crash when hardware is failing as well(ask my GTX 670 that had to be replaced. It would driver crash in almost every game and then the game needed to be restarted most of the time, then it would crash again later.).

In the case that the driver can not recover you get the blue screen error(Driver recovery was made a part of Vista[and all since] to reduce driver related blue screens. AMD had GPU/VPU recover even back in the XP days for the exact same reason. Crash the game not the system). In fact all blue screen errors are a result of Windows not being able to recover from one type of error or another(sometimes bad drivers, other times failing/misconfigured hardware).
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March 22, 2014 8:33:38 PM

nukemaster said:
Drivers crash when hardware is failing as well(ask my GTX 670 that had to be replaced. It would driver crash in almost every game and then the game needed to be restarted most of the time, then it would crash again later.).

In the case that the driver can not recover you get the blue screen error(Driver recovery was made a part of Vista[and all since] to reduce driver related blue screens. AMD had GPU/VPU recover even back in the XP days for the exact same reason. Crash the game not the system). In fact all blue screen errors are a result of Windows not being able to recover from one type of error or another(sometimes bad drivers, other times failing/misconfigured hardware).


Everything always has to have an issue.. I don't think I've ever had a time where there were no bugs to fix with my system. Can these issues happen from the GPU not being put in completely right? Or is it only if its damaged
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a c 151 U Graphics card
March 22, 2014 9:29:12 PM

You can try to re-insert the video card. Worst I saw with a not fully seated card was on running at X1 and not X16.

You have to bug someone with another system to test the card to be 100% sure.

With the 1000's of combinations of parts, things do not always go smooth. Even un related things can cause issues.

I mean I had the Audigy control panel causing explorer to micro freeze(it was like a short pause, some people may not even notice or care about it.) because they drivers did not work right with multi core cpu. A quick affinity mask to make the program(it was the mixer software that had the issue) no longer see or use the extra cores fixed it up. I do not think even creative ever released a bit. It was LOTS of trial and error to link sound card to explorer issues.
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March 26, 2014 12:01:06 PM

nukemaster said:
You can try to re-insert the video card. Worst I saw with a not fully seated card was on running at X1 and not X16.

You have to bug someone with another system to test the card to be 100% sure.

With the 1000's of combinations of parts, things do not always go smooth. Even un related things can cause issues.

I mean I had the Audigy control panel causing explorer to micro freeze(it was like a short pause, some people may not even notice or care about it.) because they drivers did not work right with multi core cpu. A quick affinity mask to make the program(it was the mixer software that had the issue) no longer see or use the extra cores fixed it up. I do not think even creative ever released a bit. It was LOTS of trial and error to link sound card to explorer issues.


I'm currently using the combination of parts that the computer itself came with, I can try reinserting though, I'm pretty confident that it's in the right slot.
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