[Problem] Extreme nvidia driver issues.

zaakery

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Hello everyone, I received this computer long ago on christmas 2012, why did I get an HP computer? I have no idea. Well, the summer after, my friend sold me his gtx 670 for a large chunk off the price, so I took it. I installed that graphics card, and it worked like a charm (other than the 6 beeps but it didn't let me even access bios to go into legacy boot anyways.) Regardless, it didn't matter because it worked. I had that for a while, then my hard drive started acting up. So we got that replaced, and decided to go into the whole graphics card beeping problem as well. We installed the old graphics card to be able to access the bios, turned it on legacy boot, disabled fast boot, and put the new one back in after a full start up. This time, after multiple restarts and confirming that the graphics card was installed into the computer correctly, it just wasn't picking up ANY signal at any point of time. So, we got our warranty on it, and got a BRAND NEW Gtx 670, which is extremely beneficial for me considering what I paid for the first one, but back to the point. We put the bios back to legacy boot and fast boot back off, put the card in, same exact problem. What I think it is is HP's stupid motherboard not allowing any new/foreign hardware because they only want us using their stuff. But, there's a different current issue. We installed the old card back in for the time being, (Nvidia GT 640) and it works fine, but I can't play games. I constantly get the "Bsod" (The windows 8 one is nothing like the older ones) and so I managed to install a crash report program before it went bsod again, turns out I need to update my drivers, so I do so, and now I don't get the Bsod, but EVERY time I play a game or sometimes when I'm not even in a game, the nvidia drivers stop responding. The most common resolution is to downgrade the drivers, but when I do that, it gives me a bsod. Please please help. I don't want to resort back to console gaming, I'm getting way to many errors and I just want it resolved.
 
Strange that the video card worked in legacy mode before and not any more.

Can you confirm that it stayed in legacy mode.

Disabling Secure Boot also requires you to type a 4 digit code into the bios the first time after disabling it as well.

Make sure all this is done with the old card before swapping it out.

In a real pinch, some video card makers will give you a bios update for the card to make it uEFI compatible(this is the reason for legacy mode to begin with and it is not just HP, I think ALL windows 8 systems have this set by default.).

@cst1992, PSU's in dells and HP systems just shut off and do not blow up. It has been many years since blowing up power supplies in all but the cheapest systems was an issue.

This is not to say you can not hit up a store and grab a shiny new "500 watt" power supply that has less power on the 12 volt rail than a modern 300 watt and will blow up.
 

zaakery

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Err, no. That's not really the issue.. the parts in my computer have the power to use the GTX 670, and I'm a bit upset that you didn't even read the thread, as it's not even Dell.

 

zaakery

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Yes, we entered that 4 digit code when we first disabled it, and like I said we fully started up the computer and checked it again then shut it down. But when they sent me the new GPU, nothing came with it.
 
Very strange. Is it still beeping or just silent?

Do you have onboard video by any chance? Last system I swapped a card on (And H8 1549 i think) also have onboard video(working just had to remove the covers from the dvi port), just want to make sure it is not trying to post on that.

At least your card seems to get updates. The crappy 7570(re badged 6570) does not even work with AMD drivers and HP has no proper Windows 8.1 drivers for it(HDMI monitors only run 2 resolutions and CCC is not functional to disable it). The card is plenty fast for the user who has it, but the driver issues are a bit of a killer for older software.
 

zaakery

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I'm not using Windows 8.1, I'm using windows 8. And also, I don't believe that the i7-3770 has onboard video, but you can correct me if I'm wrong.. I think only the 3770K has it. I also run on HDMI. Edit: It is silent.
 

I'm sorry, I misread perhaps.
In any case, the stock PSU's in prebuilt computers are hardly powerful enough(you can assume never) to run cards like the 670. A 300W PSU in such computers is around 18A on the +12V rail, and a 670 will use that much current for itself(not really, the card uses 170W at full load).

I know. I seem to recall telling you once that my 450W had only 14A on the +12V rail, which equates to only 168 W.
 

zaakery

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But the thing is, is that it worked before. But now even with a brand new one it doesn't work.
 
The 3770 does have onboard video for sure. Now if the board allows you to use it is another question.
http://ark.intel.com/products/65719/

Most Intel CPU's after the first generation i3/i5/i7's have onboard video now. In the first generation(like i5 750 and i7 920's) only lower end models have onboard video.


If the system is not beeping look to see if the system has 2 dvi ports covered with a plate and to torx screws. If it does see if it is posting on that instead.

I am trying to find a reason why a system that DID work before would not now.

Last I checked the HP Envy H8's had a 460 watt or something power supply.
 
What is your power supply?


I'm doubtful it's sufficient, even if it's not a noname power supply. I've seen online systems with "650W" power supplies and CPU's like the 3770k, 16GB RAM, all the perks.
 

zaakery

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I have an Envy Phoenix, my power supply is 650 watt, and how would I tell if it is "posting" to it instead?
 
Plug a monitor into the onboard video and try to boot the system, if you see the HP logo, it is posting.

Image from PCworld. Do you have those 2 plates over the USB 3.0 ports? The H8 looks the same on the back as this. under those caps, it had DVI ports.
1252528_bk_1160-100027000-large.jpg
 
Is that a mirrored image? It looks strange.
Not necessarily the HP logo, it should show the motherboard manufacturer's logo or BIOS logo(such as Intel's logo or American Megatrends). The HP logo may also mean the monitor powering on(It does that on my PC).
 

zaakery

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The back of my computer currently looks exactly like this.
 
Sorry to be so low on options, but I think it is the same board the Envy H8's get and so far they have taken video card changes without any issues aside of removing secure boot and enabling legacy mode.

So yeah, if the system does NOT beep, I would see what the onboard video is doing(by trying to plug a monitor into it) just in case.

If it is still beeping, we need to make sure that those video card power plugs are firming connected and the pci card is full seated. Remove and re-insert the card if needed. You have already confirmed all bios settings are correct.
 

zaakery

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Yes, it is not beeping. The workers at Hewlett-Packard told me that my system was able for installation of the GTX 670 specifically, so I don't think that is quite the issue especially that it was working before. Edit: My first priority is to get my original GPU straight. My GT 640 is not performing correctly.
 
Make sure the 640 cooler is clean and try to uninstall all driver and just use the ones HP has on its website. I have seen strange issues with some systems using custom cards/boards.

If you tell windows to allow you to select a driver you should see copies of all the drivers the card has used, this may allow you to roll back to an older driver that did work before the 670 was installed.
 

zaakery

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But the thing is, my 640 was working like a charm no less than 24 hours ago. What could taking it out, putting in the 670, then taking the 670 back out and the 640 back in possibly do to it?
 

zaakery

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No, I do not have another system to test it in. I don't understand how it could have been damaged, would it perform if it was? Is it possibly a windows issue?
 
If a card is damaged(not fully broken) it may still appear to work, but fail at random times. Damage to the card or the board may cause this issue.

It is very hard to be sure without another system to test on.

From time to time things can get messed up on Windows, but I have never had this from simply removing a card. I have swapped cards on my system many times for testing other cards and configurations without any issues(even going back and froth from Nvidia to AMD).