Toshiba 3TB not formatting and occasionally disappearing

SventySteven

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Mar 21, 2014
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I just built my first computer. The specs are as follows:

Gigabyte Z87X-UD3H
Intel i5 4670K
Two sticks of Patriot 8G DDR3
Kingston HyperX 120GB SSD
Ultra LSP 750W PSU
ASUS DVD/CD burner

I am running Windows 7 64 bit

I assembled the computer after thoroughly reading all instruction manuals, and everything seems to work fine. The OS boots up fine, and the burner seems to work fine aswell.

I only bought what I needed to get the computer to work initially, and then the plan is to buy what I want and can afford as time goes by.

Well 120 GB doesn't last long at all, so I went out to the local Tiger Direct and bought a Toshiba 3TB HDD. It was pretty cheap so I suspected its general integrity, but proceeded to purchase it anyway.

I take it home and plug it in. I open up Windows Disk Management and proceed to set it up as GPT. Then I attempt to format it. Having never actually formatted an HDD before I figured 3TB would take a while and I left the house returning the next morning to find that it had disappeared.

I went online, and read through many forum posts (a bunch from this site, a bunch from other sites) and eventually came to the conclusion that I should unplug it, turn the comp on and then shut it down, and then hook the HDD back up again.

It appeared in Disk Management again so I took another crack at formatting it. But it disappeared again.

After the third time I had started noticing a noise from the HDD, a "zipp-click" sound would happen every minute or so. so I decided to bring the unit back to TD and request a swap.

They of course wanted to test it so I waited around. The guy testing the unit got it formatted no problem, he just said it took a little longer than he had expected to. So I figured what the heck? and brought it home.

Since it was allocated and formatted into one large unit of space I made a new partition and again tried to format it. It didn't disappear, but it didn't format either. So I searched around the web for a few days and found a thread on this very site suggesting another person to try a different formatting software, and I tried it too. It formatted the new partition no problem. So I went to bed.

The next day I realized that the partition I made was not large enough for what I wanted to use it for, so I deleted all partitions and started to reformat the thing again. (this is where I am currently at)

The HDD isn't formatting. It isn't disappearing either though. The new formatting program that I am using is "Miniaide Magic Partition Home Edition v5.5". Windows Disk Management wont work either. and I have been listening to that "zip-click" noise for the last 45 minutes.

What should I do? Should I take it out and throw it under a bus? I don't understand why the guy at Tiger Direct can get it working with the same software I have, and it just farts when I try to get it going. Maybe I am doing something wrong, or maybe I am missing something here.

Please help me, I am going crazy....

P.S. no other drive has disappeared yet.
 
Solution
The guy testing the drive saying "it took a little longer" is an idiot or trying to fool you into believing there is nothing wrong with the drive. Take it back and demand a replacement.
If the drive is disappearing from disk management for any reason, it is on the way out.

Junit151

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Nov 27, 2013
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It might sound way to simple of an answer, and I mean it with no offence, but did you try plugging it into different SATA ports?

I once had a VERY frustrating experience that was similar because of a bad SATA port.
 

SventySteven

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Mar 21, 2014
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I cannot believe I didn't state this in that long winded post, but I tried many different SATA ports. Out of the six standard ports available to me, I tried four, including the one the SSD is plugged in to. I also tried swapping the SATA cables between the SSD and HDD. No difference what-so-ever.
 

TyrOd

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Aug 16, 2013
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The guy testing the drive saying "it took a little longer" is an idiot or trying to fool you into believing there is nothing wrong with the drive. Take it back and demand a replacement.
If the drive is disappearing from disk management for any reason, it is on the way out.
 
Solution

TyrOd

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Never heard of this. the X87 chipset is a new system and there should be zero problems seeing the drive in disk management regardless of driver issues.
 


It might have been the X77 or earlier I just remember seeing quite a few driver problems with the 3 Tb drives and windows and figured it was worth a shot as it is a pretty easy check.
 


That means it is up to date. TryOd is probably right then sounds like a bad drive I would get a new one. Personally I have never had any luck with Toshiba drives they don't seem to be that great.
 

SventySteven

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Mar 21, 2014
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But how can the guy from TD get it to format, and I cannot? It doesn't really make much sense. I am going to try an get a different Brand 3TB HDD and see happens. I'll get back to you guys soon.
 

SventySteven

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Mar 21, 2014
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Okay, so I just got back from TD and I have just installed two new HDD's:

1TB WD Black

3TB WD Red

So far the 1 TB has been partitioned and formatted just fine. No hassles at all. I am about the start the 3TB unit now.

I bought the 1TB Black because I read good reviews on it, and I figured it SHOULD work without hassle. I figured if it didn't format or disappeared or something the problem would lie somewhere else. But it did format, and it does seem to work fine so the problem is most likely with the Toshiba unit.

Im going to format the 3 TB unit now.
 

SventySteven

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Mar 21, 2014
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Healthy. The 3TB Red is formatted. No problems, and really quick.

Looks like I am going back to Tiger Direct tomorrow to demand a refund or exchange for another WD Red. Screw Toshiba.
 


Haha ya I don't blame you Toshiba drives aren't considered near as good as WD. Glad you got it figured out though.