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Can't access data on Samsung external HD

Last response: in Mac Os X
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March 22, 2014 12:04:46 AM

Hi there - I am having trouble accessing previously saved documents on my Samsung G3 external hard drive. I can see all the folders and files, but when I click on them to open, or try to copy and paste in a new location, i get a message that says 'the file can't be open because you don't permission to view it - To view or change permissions, select the item in the Finder and choose File > Get Info. I have tried this but don't seem able to change anything in that 'info' window. Does anyone have advice on how to approach this? I work on Mac.
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Best solution

March 29, 2014 2:30:33 AM

Try this...

1) Right click the file/folder, choose Get Info

2) Look at the bottom of the window that opened containing the file info. You'll see a subsection labeled "Sharing & Permissions."

3) The subsections are nested like an accordion style. If you do not see a two-column list of user Names and Privileges, left click the tiny arrow next to "Sharing & Permissions."

4) Ensure that the appropriate user has both READ & WRITE permissions in the right-side column next to the corresponding user name.

5) Should the appropriate user name not be listed in the left column, you'll need to add the user by clicking the + (plus) button below the user column. Consequently, if you see a user listed that should not have read or write access, you may choose remove that user by highlighting the user name, then click the - (minus) sign below the user column.

Concurrently, it should be stated that that above procedure may need to be repeated for each individual file that resides within the folder. Changing the permissions for parent folder access does not necessarily mean each file contained therein will have the permissions changed to that of the parent folder.

Hope this will help you, good luck.
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