- Dec 25, 2013
- 7
- 0
- 10,510
So, at the beginning of this year I decided to build my first gaming PC. Mid January I got it build and for about 4 weeks it ran fine. Beginning of February, I was playing a rather old game, when suddenly my screen cuts to black for about a minute and then restarts on its own saying "Windows Recovery Error".
After Rebooting, I started up a different game completely and as soon as the game loads my computer crashes again. So for a whole month I tried difference things, running stress test on my CPU and ran a Memory test, nothing showed up for either one. I then ran a GPU test and found that each time I hit the start button for the GPU test it would crash just like when I loaded up a game. Under the Action Center under Maintenance I clicked View history and each time it crashed it would showed "Video Hardware Error", at this point leaving me to believe it was my graphics card causing the problem.
So I made an RMA request to MSI and sent my graphics card to them, beginning of March. After waiting a week or so I received another graphics card from MSI on March 10th and that night I installed it. I started up a game to see if the problem was fixed and sure enough it worked, seeming the problem was solved. All week I was cautious about playing any games that might be more "graphic" intensive for the GPU so I mostly played games that were 5 to 6 years old so as not to "push it". Well, I decided to finally boot up a game that might be more "graphic" intensive and sure enough when the game loaded my computer crashed.
After leaving it alone for a week, tonight i sat down at my computer turned it on and decided to see if it would play the 5 to 6 year old games still just fine. I played the game for about an hour with no crashing of any kind. After exiting out of the game just looking at my library of games in steam, my computer crashes going straight to black screen. This time however, after restarting the computer the graphics card didn't produce a signal to my monitor yet I heard the sound from my speakers of Windows logging in. After restarted my computer again, not only did the problem continue, the fans of the GPU kicked into high speed. After taking off the side panel of my computer I looked and heard the GPU fans running at High speed and remaining that way till I held the power button down to manually turn it off.
I feel that its either the GPU, PSU, or the Motherboard itself that is causing this problem. I could use any help at this point since I'm not sure if I should do another RMA on the GPU or do an RMA on the PSU or both. I like to mention that this problem showed up on Monday March 17th and that I live in California which we had a 4.5 magnitude earthquake, so it could have knocked the GPU out of place for all I know. I plan on taking out the GPU tomorrow and remounting it again just to make sure that wasn't the issue.
Also Here are my specs:
PCPartPicker part list: http://pcpartpicker.com/p/3edPN
CPU: Intel Core i5-4670K 3.4GHz Quad-Core Processor
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler
Motherboard: Gigabyte GA-Z87X-D3H ATX LGA1150 Motherboard
Memory: G.Skill Ares Series 8GB (2 x 4GB) DDR3-1600 Memory
Storage: Samsung EVO 1TB 2.5" Solid State Disk
Storage: Seagate Barracuda 2TB 3.5" 7200RPM Internal Hard Drive
Video Card: MSI GeForce GTX 770 2GB Video Card
Case: Corsair 750D ATX Full Tower Case
Power Supply: Corsair 760W 80+ Platinum Certified Fully-Modular ATX Power Supply
Optical Drive: Asus DRW-24B1ST/BLK/B/AS DVD/CD Writer
Operating System: Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit)
Monitor: Asus PB278Q 27.0" Monitor
After Rebooting, I started up a different game completely and as soon as the game loads my computer crashes again. So for a whole month I tried difference things, running stress test on my CPU and ran a Memory test, nothing showed up for either one. I then ran a GPU test and found that each time I hit the start button for the GPU test it would crash just like when I loaded up a game. Under the Action Center under Maintenance I clicked View history and each time it crashed it would showed "Video Hardware Error", at this point leaving me to believe it was my graphics card causing the problem.
So I made an RMA request to MSI and sent my graphics card to them, beginning of March. After waiting a week or so I received another graphics card from MSI on March 10th and that night I installed it. I started up a game to see if the problem was fixed and sure enough it worked, seeming the problem was solved. All week I was cautious about playing any games that might be more "graphic" intensive for the GPU so I mostly played games that were 5 to 6 years old so as not to "push it". Well, I decided to finally boot up a game that might be more "graphic" intensive and sure enough when the game loaded my computer crashed.
After leaving it alone for a week, tonight i sat down at my computer turned it on and decided to see if it would play the 5 to 6 year old games still just fine. I played the game for about an hour with no crashing of any kind. After exiting out of the game just looking at my library of games in steam, my computer crashes going straight to black screen. This time however, after restarting the computer the graphics card didn't produce a signal to my monitor yet I heard the sound from my speakers of Windows logging in. After restarted my computer again, not only did the problem continue, the fans of the GPU kicked into high speed. After taking off the side panel of my computer I looked and heard the GPU fans running at High speed and remaining that way till I held the power button down to manually turn it off.
I feel that its either the GPU, PSU, or the Motherboard itself that is causing this problem. I could use any help at this point since I'm not sure if I should do another RMA on the GPU or do an RMA on the PSU or both. I like to mention that this problem showed up on Monday March 17th and that I live in California which we had a 4.5 magnitude earthquake, so it could have knocked the GPU out of place for all I know. I plan on taking out the GPU tomorrow and remounting it again just to make sure that wasn't the issue.
Also Here are my specs:
PCPartPicker part list: http://pcpartpicker.com/p/3edPN
CPU: Intel Core i5-4670K 3.4GHz Quad-Core Processor
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler
Motherboard: Gigabyte GA-Z87X-D3H ATX LGA1150 Motherboard
Memory: G.Skill Ares Series 8GB (2 x 4GB) DDR3-1600 Memory
Storage: Samsung EVO 1TB 2.5" Solid State Disk
Storage: Seagate Barracuda 2TB 3.5" 7200RPM Internal Hard Drive
Video Card: MSI GeForce GTX 770 2GB Video Card
Case: Corsair 750D ATX Full Tower Case
Power Supply: Corsair 760W 80+ Platinum Certified Fully-Modular ATX Power Supply
Optical Drive: Asus DRW-24B1ST/BLK/B/AS DVD/CD Writer
Operating System: Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit)
Monitor: Asus PB278Q 27.0" Monitor
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