Seatools error at access after ATAPW and MHDD

raypete

Reputable
Feb 20, 2014
14
0
4,510
I have a ST9500325AS Seagate HDD in my Lenovo laptop.

I tried using two HDD tools for educational purposes; ATAPW and MHDD, and I tried to be very careful in my approach.

I first opened MHDD.exe via the CMD in Win7. I found a message similar to "primary channel is disabled". I then pressed ENTER, and it took me to a command line. I typed ID, then pressed ENTER to receive the hard drive information. I received a red text of the sorts of, "the drive is not ready". I said so far so good and closed the CMD window. Nothing more than that. I might have repeated the previous steps several times though, but that was pretty much it.

As for atapw, I tried opening it normally by windows (Double-clicking), however a small DOS window appeared for a few seconds and then disappeared without a trace. And that was pretty much it as well.

Afterwards I restarted the computer for reassurance, and the first thing I did was running HD sentinel's short self test, it passed. I then ran HD tune's quick error scan, it all came in green, SMART reports; nothing special. The HDD also appears in the BIOS normally, and everything seemed to work alright over there.

But then it came to Seatools. I ran it, and that's when it showed: "SCSI: Scanning for supported drives" for a moment and disappeared, so maybe successful, it turned to "ATA: Scanning for supported drives" that's when I received the message: "Fatal error: Device discovery, Not found void, ThrowWithExtendedInfo(System.Management.ManagementsStatus)", I click OK and it disappears, leaving a process called stxcon.exe in the task manager with ALOT of CPU usage. I have to end the process myself to be rid of it.

Previously, Seatools have been starting fine on my hard drive. I uninstalled it and reinstalled it many times after that, but with the same problem. It's version is: "1.2.0.10" which is the latest available.

My worries is that I might've messed with the Firmware of my HDD, or worse a spyware has got into the unreadable area of the drive, by these vague tools, (at least to me). Given that I get some mouse lags every now and then, but again I got no clue how what is where anymore.

I hope that anyone familiar with these tools could tell me, what could be the problem with my hard drive drive? And if there's an issue with the firmware (or else) how can I fix it?

Your advice will be GREATLY appreciated.
 
Solution
Neither ATAPW nor MHDD would have touched the drive's firmware. There is a firmware module on the platters that stores the ATA password, if a password is present, but I don't believe that ATAPWD would be able to damage this module. I suspect that ATAPWD simply sets or resets an ATA password using standard ATA commands rather than Seagate's vendor specific commands.

raypete

Reputable
Feb 20, 2014
14
0
4,510



No, I haven't changed any settings for the HDD in the BIOS, I noticed it to be AHCI. There's another option called "compatible" but I didn't switch to that.

I have tried SeaTools for DOS as you suggested. It entered fine. I ran the "Short Test" and it passed. I also noticed the following statements when it started, "SMART is supported and enabled" and, "SMART had not been tripped".

I went to windows again and started Seatools for Windows it still gives the same error as mentioned earlier.
So, what could that mean?

 

raypete

Reputable
Feb 20, 2014
14
0
4,510


But why all of the sudden Seatools in Windows is not working? Would you rule out a firmware issue similar to what I described in the OP?

Another candidate is a power surge, Power interruptions happen often in my area. But again the drive is working and running. Could some electronic parts, possibly be fried but leave just enough to keep the drive functional?

Or a mechanical shock that could have loosened the cables? But according to the manual, the drive is secured to a metal frame by screws and the frame itself to the laptop the same way.
 
Neither ATAPW nor MHDD would have touched the drive's firmware. There is a firmware module on the platters that stores the ATA password, if a password is present, but I don't believe that ATAPWD would be able to damage this module. I suspect that ATAPWD simply sets or resets an ATA password using standard ATA commands rather than Seagate's vendor specific commands.
 
Solution