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8 GB of RAM, 3.9 Usable in Dual Channel, 8 GB usable in Single Channel

Hey. Well, I fixed my problem of my RAM not being recognized after 3 months. But... it only is recognized in single channel mode (slots 1 and 2)... why?
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More about ram usable dual channel usable single channel
  1. Sounds like that both sticks of RAM are plugged into the same channel. Move one of the sticks to a different RAM slot.
  2. dustinhunt78 said:
    Sounds like that both sticks of RAM are plugged into the same channel. Move one of the slots to a different RAM slot.


    I did. That changes the usable RAM to 3.9 GB
  3. Which Motherboard are you currently using ?
  4. officialexpert said:
    Which Motherboard are you currently using ?

    ASUS M5A97 LE R2.0. I have a brother with the same PC specs, and he can run on dual channel with no problems.
  5. Demuny said:
    dustinhunt78 said:
    Sounds like that both sticks of RAM are plugged into the same channel. Move one of the slots to a different RAM slot.


    I did. That changes the usable RAM to 3.9 GB


    That definitely isn't right. Even if they are on the same channel it should still be usable. It just wouldn't be as fast. From what it sounds like one of the channels isn't working., and my guess would be that when you have 8GB of usable RAM, you have both sticks on one channel (the channel that is working).

    I'm not even aware that you can disable a channel of your RAM in BIOS, but it's worth going into BIOS to look. If that isn't the case, I would say that your motherboard is busted. :(
  6. Demuny said:
    officialexpert said:
    Which Motherboard are you currently using ?

    ASUS M5A97 LE R2.0. I have a brother with the same PC specs, and he can run on dual channel with no problems.


    Manufacturing Fault in Dual Channel :(
  7. officialexpert said:
    Demuny said:
    officialexpert said:
    Which Motherboard are you currently using ?

    ASUS M5A97 LE R2.0. I have a brother with the same PC specs, and he can run on dual channel with no problems.


    Manufacturing Fault in Dual Channel :(


    What does that mean?
  8. Best answer
    Demuny said:
    officialexpert said:
    Demuny said:
    officialexpert said:
    Which Motherboard are you currently using ?

    ASUS M5A97 LE R2.0. I have a brother with the same PC specs, and he can run on dual channel with no problems.


    Manufacturing Fault in Dual Channel :(


    What does that mean?


    It seems like Your Motherboard has problem,You should try to get new board within Warranty period.
  9. officialexpert said:
    Demuny said:
    officialexpert said:
    Demuny said:
    officialexpert said:
    Which Motherboard are you currently using ?

    ASUS M5A97 LE R2.0. I have a brother with the same PC specs, and he can run on dual channel with no problems.


    Manufacturing Fault in Dual Channel :(


    What does that mean?


    It seems like Your Motherboard has problem,You should try to get new board within Warranty period.


    Thing is, I RMAed the motherboard before because of this issue. You're saying that ASUS sent me another faulty motherboard?
  10. Thing is, I RMAed the motherboard before because of this issue. You're saying that ASUS sent me another faulty motherboard?

    Ya Possible.The thing is your RAM is working in Your bro's PC Who has Same motherboard.If RAM Sticks are working in his PC then NO problem in RAM As clear It's your board :(
  11. officialexpert said:
    Thing is, I RMAed the motherboard before because of this issue. You're saying that ASUS sent me another faulty motherboard?


    Ya Possible.The thing is your RAM is working in Your bro's PC Who has Same motherboard.If RAM Sticks are working in his PC then NO problem in RAM As clear It's your board :(

    I agree. As I said above the only explanation is a faulty motherboard. To Demuny: I would make Asus VERY aware of this problem. If you press hard enough they may even send you a different motherboard, perhaps a step up. Asus does have very good customer service. It wouldn't surprise me if they did this for you.
  12. Just sent ASUS (minus the U) a nasty message. Hopefully they'll send me a new one, because this frustrates me >:L
  13. Demuny said:
    Just sent ASUS (minus the U) a nasty message. Hopefully they'll send me a new one, because this frustrates me >:L


    LMAO I've never seen that little thing you did with A-S-U-S

    Make sure that you say that this issn't the first time this has happened. I wish there was something that I could do for you, but it's a no can do with a busted motherboard.
  14. Can you download and run SPECCY for us, then post the first tab of info, it will help.
  15. Tom Tancredi said:
    Can you download and run SPECCY for us, then post the first tab of info, it will help.


    Operating System
    Windows 8.1 64-bit
    CPU
    AMD FX-6300 36 °C
    Vishera 32nm Technology
    RAM
    8.00GB Single-Channel DDR3 @ 936MHz (11-11-11-28)
    Motherboard
    ASUSTeK COMPUTER INC. M5A97 LE R2.0 (Socket 942) 27 °C
    Graphics
    VE228 (1920x1080@60Hz)
    2048MB ATI AMD Radeon HD 7800 Series (ATI AIB) 37 °C
    Storage
    931GB Seagate ST1000DM003-1CH162 (SATA) 29 °C
    Optical Drives
    No optical disk drives detected
    Audio
    Realtek High Definition Audio
  16. I'm just going through my old threads and checking on the ones that aren't marked "Solution Solved" to make sure that there is nothing left that is in question. If your problem is solved, please mark it solved so that others can benefit from the thread as well. If it is indeed still unsolved, let me know and we'll see about getting it solved for you. :)
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