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PC connecting to Vizio TV shows 'Not Support'

Tags:
  • TV Shows
  • HDMI
  • Home Theatre
  • TV
  • Support
  • Nvidia
Last response: in Home Theatre
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March 22, 2014 10:49:28 PM

Hi all.

Been troubleshooting this for a bit, and I'm out of ideas.

I have a PC with a Nvidia GTX560 card (with a mini hdmi output). My vizio tv is the E500i-a1 model (1080p, 120hz). When I connect the TV via hdmi to the PC, I get a "Not support" message on the TV. Opening up the nvidia control panel, the TV is indeed being detected as another monitor.

Here's what I've ruled out:
1. It's not the hdmi cable. I can connect the TV using the cable to other devices (apple TV, ps3) without issue.
2. It's not the mini-Hdmi adapter. I have another HDTV (Sony), and connecting that to my pc immediately shows the display on the TV.
3. Oddly, I can connect a laptop I have (which is also a Vizio brand) to the TV via hdmi, and it immediately displays on the screen.
4. It's not the specific hdmi port on the TV. It has four, and all result in the same problem. I can connect the ports to other hdmi devices without issue.

I've tried reducing the resolution from the PC, but no setting helped. It always resulted in the Not Support message. The resolution being used when the laptop displays on the tv is 1600 X 900.

There doesn't look like there are any special drivers to download for Vizio TVs. I've tried searching around the web, but the only solutions I've seen are to reduce the resolution.

Can anybody help?

More about : connecting vizio shows support

a b Î Nvidia
March 25, 2014 2:08:19 PM

Did you buy this laptop recently, if so try sending it for RMA. Seems like your laptop HDMI slot problem.
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August 6, 2014 11:12:37 AM

I'm having the exact same problem. As with you, all pieces all work fine when not trying to do it all in concert (i.e. HDMI cable works in other applications, I can plug a laptop into that HDMI port on the TV and it works fine, etc.)
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a b Î Nvidia
August 6, 2014 11:19:17 AM

So sorry for my previous message i was sleepy and missed the PC and gtx 560 part. OP can you send me the picture of the nvidia control panel where the TV is detected. Could be that mini hdmi port of the graphic card is bad. Does all the other port of the graphic card works fine? Can you tell me the make and model of the graphic card so that i can see the back of the graphic card.

And Kochevnik I need a little more info than that. What are the specs of your system? What TV are you using? What is the graphic card, how many slots are there in the back of the card? Are you using any adapter?
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August 6, 2014 11:53:53 AM

Kochevnik said:
I'm having the exact same problem. As with you, all pieces all work fine when not trying to do it all in concert (i.e. HDMI cable works in other applications, I can plug a laptop into that HDMI port on the TV and it works fine, etc.)


I eventually just broke down and bought a HDMI to DVI converter. Used that so now the TV goes to the DVI port and the monitor that used to use the DVI port uses the mini-hdmi port. Not an ideal solution as that means I also had to run an audio cable from my computer to the speaker system for sound. Everything works though, so I'm living with it.
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August 6, 2014 11:57:11 AM

not that I have a laptop but I found dvi to hdmi worked the best for me

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August 6, 2014 11:57:12 AM

goku1234567890 said:
So sorry for my previous message i was sleepy and missed the PC and gtx 560 part. OP can you send me the picture of the nvidia control panel where the TV is detected. Could be that mini hdmi port of the graphic card is bad. Does all the other port of the graphic card works fine? Can you tell me the make and model of the graphic card so that i can see the back of the graphic card.

And Kochevnik I need a little more info than that. What are the specs of your system? What TV are you using? What is the graphic card, how many slots are there in the back of the card? Are you using any adapter?


Hi goku, I'll be able to update this message later with a pic of the control panel. The graphics card is a Nvidia GeForce GTX 560.
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a b Î Nvidia
August 6, 2014 12:52:00 PM

can you try junkey monkey solution?
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August 6, 2014 12:56:42 PM

ya, I tried 3 hdmi to hdmi cables and they did not work went to wal mart and got a dvi to hdmi cable hooked it up and works just fine no issues

dvi [vid-card] to hdmi [hdtv]
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