Ram not working fully

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Dan Zan

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Mar 23, 2014
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I recently bought a 4*4GB Ram. In the BIOS system checking screen (the screen right after you boot up) it says "The IMC is operating with DDR3 1333 Dual Channel Mode" and just stops. It doesn't go any further than that. Previously, when I was using my 2*2GB RAM, it usually used to state the amount of memory of the RAM and detect the SATA drive and USBs etc. But now it won't go past the boot screen.

My motherboard is ECS H55H-M v1.1
(http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=1091&MenuID=15&LanID=0)

My new RAM is Kingston KVR13N9S8/4 RAM
 
Solution
kingstonhq
Hi Dan,
I'm Jewel with Kingston Technical Support. The problem is that part number KVR13N9S8/4 is not compatible with your H55H-M motherboard. We no longer support that motherboard as we are unable to manufacture memory that would be compatible with it. KVR13N9S8/4 is a Single Rank 4GB module, the compatible part is KVR1333D3N9/4G (discontinued) which is a Dual Rank 4GB module both would have the same standard JEDEC timings of 9-9-9 @ 1.5V. Timings are not the issue and since the modules were purchased at the same time they are most likely identical. The issue is that Single Rank modules use less but larger capacity DRAM chips to achieve 4GB than a Dual Rank 4GB module and these chips cannot be properly identified by the motherboard. If...
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corroded

corroded

Splendid
Sep 5, 2011
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did you get the 4 sticks of 4GB RAM in a matched package or 2 by 2? If they are not in the banks in a matched state some systems will not function correctly
..also, the reference shows a MoBo with only 2 RAM slots:

º Dual-channel DDR3 memory architecture
º 2 x 240-pin DDR3 DIMM socket support up to 8 GB
º Supports DDR3 2400 (OC) / 2200 (OC) / 2000 (OC) /1800 (OC) /1600 (OC) / 1333 /1066 DDR3 SDRAM
Due to the operating system limitation, the actual memory size may be less than 4GB for the reservation for system usage under Windows® 32-bit OS.
For Windows® 64-bit OS with 64-bit CPU, there is no such limitation

So, that said... the max the system can take is 8GB in a 2x 4GB sticks.
 
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Shaun o

Shaun o

Illustrious
Oct 7, 2007
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Take one of your 4gb sticks out.
Read all of the information supplied on the sticker.

The speed and the timing values eg: 4-4 -4 12.
And check the voltage the memory modules run at.

Check to see what type of memory it is in respect to DDR 3
Standard or EEC memory. if it states it is EEC then your board may not run with that type of memory even if it detects the total of 8gb.

Next enter your bios of the motherboard, by powering it up and repeatedly tapping the key to access it.

F1, F2 or the Del key.

Go to the section that details the memory fitted to the board.
And check the speed, timing values and voltage match stated on the sticker of the memory module.

Manual set the values.
Save the settings in the bios before exiting, and see if the system boots.
If the memory is of a higher speed then an XMP profile may have to be applied also. Based on the speed, timing values. Xmp mode enabled in bios.


If it does not then the board may require a bios firmware update.
To work with the new 2x 4GB memory modules.
 
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Dan Zan

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Mar 23, 2014
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My bad i meant 2*4GB sticks and yes they were matched

 
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Dan Zan

Reputable
Mar 23, 2014
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4,510


My memory is non-EEC and i did a bios firmware upgrade with no results.
I have AMI bios
and on the ram stick the voltage is given but the timings are not
 
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corroded

corroded

Splendid
Sep 5, 2011
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have you tried them one at a time. 1 stick slot 1... boot to OS? y/n same stick slot 2, results... repeat with stick 2... if both work in both slots. try both again... also you can try setting the bios to "Default status" and let it decide what is needed. Just backup or note all the mods you've made first.
 
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Shaun o

Shaun o

Illustrious
Oct 7, 2007
6,113
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I forgot to mention the board may be set to halt on errors.
Sometimes if the config changes. The bios of the board may notify you of them.
By pressing F1 the boot will resume it`s process.

A sudden change in memory can cause this.
Or if like I said the values differ, in speed or timing settings to the prior 2x2 gb sticks fitted.
Timing values should be stated. Anyway here they are.

Speed 1333/PC3-10600

9-9-9 at 1.5V

Look at your old sticks and I bet they dont match.
 
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kingstonhq

kingstonhq

Honorable
Mar 11, 2013
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Hi Dan,
I'm Jewel with Kingston Technical Support. The problem is that part number KVR13N9S8/4 is not compatible with your H55H-M motherboard. We no longer support that motherboard as we are unable to manufacture memory that would be compatible with it. KVR13N9S8/4 is a Single Rank 4GB module, the compatible part is KVR1333D3N9/4G (discontinued) which is a Dual Rank 4GB module both would have the same standard JEDEC timings of 9-9-9 @ 1.5V. Timings are not the issue and since the modules were purchased at the same time they are most likely identical. The issue is that Single Rank modules use less but larger capacity DRAM chips to achieve 4GB than a Dual Rank 4GB module and these chips cannot be properly identified by the motherboard. If your place of purchase still has part number KVR1333D3N9/4G or KVR1333D3N9H/4G those would be what you would need to get your system upgraded. If not you may want to try an online reseller like www.memoryten.com who sell older generations of memory. For any further information or assistance, feel free to call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you. Please be sure to have the part in question on hand when you call.

Thank you for selecting Kingston as your upgrade partner.
 
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