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Lenovo laptop black screen

Last response: in Laptop Tech Support
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March 23, 2014 3:48:36 PM

I have a lenovo g585 laptop that runs windows 8.1 and it seems to have display issues. When I turn it off or restart it takes hours to start it back up. This time 2 days! The fan comes on, the power light and everything but the screen, just blank. I've tried the power drain and I've checked the ram stick but I have no way of knowing if that's the problem since there's only one stick and one slot. Can anyone help me?
March 23, 2014 5:54:40 PM

I would love to do all that stuff if I could see anything on the screen lol
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a b D Laptop
March 23, 2014 7:17:32 PM

Hmm plug another display into your computer.
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March 23, 2014 9:10:49 PM

I plug it in and it says out of range???
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a b D Laptop
March 24, 2014 7:01:18 AM

It sounds like your graphics hardware died. If your laptop still has a warranty send it to Lenovo.
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March 24, 2014 11:47:20 AM

Thank you. I finally got it back on but it's quite dim. I will be sending it in.
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a b D Laptop
March 24, 2014 11:48:17 AM

Ok, I'm very surprised that it died. That is not normal for Lenovo laptops.
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August 29, 2014 8:30:13 AM

thepoetlucy said:
I would love to do all that stuff if I could see anything on the screen lol


I have the same problem. Were you able to fix it? How?
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