About 2 weeks ago, my mother gave me her laptop telling me that my sister had dropped it (I'm guessing while it was turned on). I haven't had much time to work with it, but I have accessed a few things..
The computer will startup fine, but it gets stuck at the blue screen with the flower and the wavy lines, and just sits there with the cursor active. From that point, you can't do anything besides moving the cursor. This happens on both 'Start Windows Normally' and 'Startup Repair' options. I've tried reinstalling windows, and doing anything HDD related takes a ridiculously long time, but it wont actually install windows.
I had a backup hard drive I took out of my PS3 when I upgraded it. Using that HDD I get the same results, but a different error message when I try and install windows. I know it would help to post that error message, but I don't have an install disc with me to replicate it at the moment.
Besides that everything else looks fine. There's no cosmetic damage from a fall, the screen works fine, I can get into the bios (and it recognizes the HDD) and boot to a DVD/CD fine, and I checked the RAM and everything is seated properly. If anyone has anything to contribute, I would appreciate it.
It's a Sony Vaio VPCEB32FM, with Windows 7.
The computer will startup fine, but it gets stuck at the blue screen with the flower and the wavy lines, and just sits there with the cursor active. From that point, you can't do anything besides moving the cursor. This happens on both 'Start Windows Normally' and 'Startup Repair' options. I've tried reinstalling windows, and doing anything HDD related takes a ridiculously long time, but it wont actually install windows.
I had a backup hard drive I took out of my PS3 when I upgraded it. Using that HDD I get the same results, but a different error message when I try and install windows. I know it would help to post that error message, but I don't have an install disc with me to replicate it at the moment.
Besides that everything else looks fine. There's no cosmetic damage from a fall, the screen works fine, I can get into the bios (and it recognizes the HDD) and boot to a DVD/CD fine, and I checked the RAM and everything is seated properly. If anyone has anything to contribute, I would appreciate it.
It's a Sony Vaio VPCEB32FM, with Windows 7.